James Collins Ford

(5.0) 11 reviews

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5.0
11 lifetime reviews.
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  • Top Notch service all around!!!!

    Al Jones and the Downtown Ford group are a top notch group of people. I bought a 2003 Ford Expedition; it needed repairs and they hands down jumped on... it right away. I've also had a car to drive around during these repairs. They've got the best prices in town and I'd recommend them to anybody looking to buy new or used.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Attorney

    The best dealership in Kentucky and Southern Indiana for both new and used cars and the service department is excellent.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car buying experience

    the best car buying experience we have ever had. John Ramsey is terrific to work with. The financing was easy. The staff was wonderful. If you are lo...oking for a car this is the dealership to go to .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Service

    I bought my first car from James Collins Ford, I had a great buying experience. My sales person was John Ramsey, I would highly recommend going to Jam...es Collins Ford.

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Low pressure high value

    Top notch sales man John Ramsey competitive prices and free loaner we will be back definitely

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • John Ramsey

    the salesman knew exactly what I wanted and gave me the best price. When I had to have my oil changed the service was impeccable and timely I would hi...ghly recommend anyone to go to downtown Ford.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • John Ramsey

    the salesman knew exactly what I wanted and gave me the best price. When I had to have my oil changed the service was impeccable and timely I would hi...ghly recommend anyone to go to downtown Ford.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great to buy from. Very Helpful, no pressure

    After trying to work with high pressure dealerships in two other states, We decided it would be worth driving over 300 miles to get the Car I had been... searching for. Lou and Al are experienced, knowledgeable, honest and courteous. They went the extra mile and helped me get all the discounts I was entitled to. Just the dealer I was looking for.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Good but not Great

    A little battling with the salesman and sales manager prevented 5 stars. I realize it's somewhat expected, but doesn't deserve 5 stars, either. Overal...l, it ended with the purchase of a fine vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Used Car Purchase

    Downtown Ford is an excellent facility to purchase a car. Our salesman, Gill Robbins, was amazing and I would highly recommend him to anyone. They wer...e very easy to deal with, no pressure, no haggle, just get the sale done.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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James Collins Ford
809 S 5th St Louisville, KY 40203
New (866) 526-0181
Used (888) 571-0260
Service (866) 671-8845
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