Mercedes-Benz of Louisville

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Mercedes-Benz of Louisville Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2019

Tafel Motors tradition of delivering an exceptional Mercedes-Benz sales and service experience dates back to 1958. Prov

...

iding quality customer and vehicle service for over 50 years, we are the exclusive Mercedes-Benz center for Louisville, Frankfort, Elizabethtown, Southern Indiana, and our surrounding communities. We are dedicated to providing a level of customer service that is second to none. Tafel Motors is proud to announce the completion of your newly renovated Mercedes-Benz Center. The newly redesigned center is recognized as one of the premiere Mercedes-Benz facilities in the nation.

"A Memorable Experience Awaits!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
977 lifetime reviews. Includes reviews of Mercedes-Benz of Louisville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    May 13, 2019

    Miller Warren has quite the staff here! Joey Sanders was the best sales guy, Jeff Jackson was an exceptional finance guy, and Bre Miles was a genius with... the delivery process. You must buy here and make sure to ask for Joey!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    October 28, 2018

    My process Leasing a Mercedes from Tafel motor Corporation was fantastic. The gentleman that helped my wife and I was Lawson.It was without a doubt the... smoothest transition for Car leasing that I have ever experienced.This is without a doubt no exaggeration whatsoever had it not been that I locked all three of my credit scores and had to argue with the credit companies to open them up for them to have the ability to check my credit prior to getting the lease I would???ve been done with the entire process in less than an hour and a half. For me that is completely unheard of. I spent the last lease for four hours in the dealership, completely unacceptable.At Tofel Mercedes this was absolutely not the case they were 100% professional, and to the point, I totally appreciate the no BS approach to acquiring a leasing vehicle. For me there???s nothing worse than being miss led by the sales person only to find out what was promised can???t be done at the end. This never happened one time with Lawson, quite an exceptional sales man. In addition to that all the employees of the corporation were wonderful, helping my wife understand how to work the equipment on the new vehicle explaining the options that she had it was quite remarkable. I am extremely grateful for their professionalism and I will definitely be using them again in the future.

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  • January 6, 2015

    I bought my last MB from Tafel in 2001 and have had excellent performance out of my SL for many years. My new E350 Cab is a very comfortable and spacious... replacement for a car I thought I would never get rid of because I loved it so much. I can say the sales staff were excellent and made the decision to do business with them very easy.

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    Dealer Response

    Congratulations on the purchase of your new E350! We are so happy to hear that that you bought your last vehicle with us in 2001, and have had excelle...nt performance out of your SL. We thank you for your continued business with us, and are sure you will not be disappointed with your new E- Class. We certainly appreciate you taking the time to leave us your positive feedback and we look forward to working with you again in the future!

  • 5.0 out of 5
    July 25, 2017

    This dealership was great, especially our sales representative Lisa Hines. She went way beyond the call of duty to make sure we understood each step of... the buying process; answered all of our questions; and just made the grueling process of buying a car so much better. Wonderful Staff ... Wonderful Car. We're happy!

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    Shopped for a used car
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  • 5.0 out of 5
    June 14, 2017

    Great EXPERIENCE! Saw my 2014 s550 on the mb web site called the Tafel dealership, and got Brandon Strong. Everything was up front. Car was all that then... and some. Drove in from NC with our trade in an e350 coupe. Jarress Turner the sales manager was extremely helpful. Dana Banks was a great help too. I would highly recommended this dealership great follow thru. They even sent me some great MB shaped cookies... Try them give them a fair shot.... You won't go wrong.

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    Shopped for a new car
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  • 5.0 out of 5
    March 28, 2017

    We're very happy with our new car, and really appreciate your help to us, buying it.The experience exceeded our expectations. We would like to thank Brad... Blackburn specially, for his dedication, advice, and cordiality. Elizabeth & Alexi

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    Shopped for a new car
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  • 5.0 out of 5
    February 27, 2017

    Everything went smooth and my sales person, Brad Blackburn, was excellent. My family has used Tafel for years. I highly recommend them to friends and... family.

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    Shopped for a used car
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  • 1.0 out of 5
    February 14, 2017

    After contacting the dealership about an advertised vehicle I was quoted a price and the vehicle was confirmed as available. After proving directing the... sales associate, Joey Sanders, to the advertised pricing, he said he would get right back with me. The car went from being available for purchase now to having been traded to a sister dealership. This was only after they saw the advertised price was significantly less than MSRP. The sales manager gave me the run around and offered a vehicle to me for over MSRP pricing. When I questioned the chain of events and said I felt I was being lied to I asked for his name so I could call Mercedes corporate. He hung up on me!!! I tried to reach the dealership again and could not get ahold of anyone, 30+ minutes before closing. Very very shady business practices. An honorable dealership would have eaten the loss and learned from their mistakes. I will definitely not be purchasing a mercedes now! I cannot believe this practice is acceptable.

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    Shopped for a new car
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  • 5.0 out of 5
    February 8, 2017

    Jeff assisted with the purchase of my new car. He was easy to work with and super helpful. I am happy with my new purchase and will recommend Jeff to... friends and family.

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  • 5.0 out of 5
    January 31, 2017

    Joey was amazing to work with because he's worked throughout the dealership. He knew everything about the cars, from boot to bonnet and had experience... with many of them. If you are a particular buyer who has done your homework, I would recommend Joey. Overall, the experience was fast and positive in every with, without pressure. I will recommend and continue going to Tafel and work with Joey.

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