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I found my Benz on Autotrader.com and I contacted Patrick Williams at Tafel Motors. From the 1st word "Hello", I knew he wanted to sell me a car. He sent... me a personal video of the car and emailed me the complete background information including the carfax, service records and previous owner information. After I talked to the previous owner, I was ready to buy my new Benz, He even picked me up at the airport. I highly recommend Patrick Williams and the entire staff at Tafel.
From my experiance if you want your car worked on correctly and fixed the first time you really have to push and stand your ground. If you do not ask... for anything you will get nothing.This is the only dealer in Louisville - next one is in lexington about 80 miles away.