New 866-526-4185 Dealer Website
Used 888-218-0746 Email Dealer
Service 888-247-7197

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat Closed
Sun Closed
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Reviews

4.8
Average based on 70 reviews
  • Wonderful experience

    I bought my last MB from Tafel in 2001 and have had excellent performance out of my SL for many years. My new E350 Cab is a very comfortable and s...

    Dealer Response

    Congratulations on the purchase of your new E350! We are so happy to hear that that you bought your last vehicle with us in 2001, and have had exc...


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    I bought my last MB from Tafel in 2001 and have had excellent performance out of my SL for many years. My new E350 Cab is a very comfortable and spacious replacement for a car I thought I would never get rid of because I loved it so much. I can say the sales staff were excellent and made the decision to do business with them very easy.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Congratulations on the purchase of your new E350! We are so happy to hear that that you bought your last vehicle with us in 2001, and have had excellent performance out of your SL. We thank you for your continued business with us, and are sure you will not be disappointed with your new E- Class. We certainly appreciate you taking the time to leave us your positive feedback and we look forward to working with you again in the future!


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  • Exceptional Service

    This experience was second to none!!! I previously had a not so favorable experience with Tafel motors, however, the general sales manager, Abel, ...

    Dealer Response

    Thank you for sharing your experience! We are thrilled to hear that we were able to earn your business after your second visit to Tafel Motors. We...


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    This experience was second to none!!! I previously had a not so favorable experience with Tafel motors, however, the general sales manager, Abel, read my previous negative review and quickly took action. He personally called me to find out the specifics of my experience, he took the time to explain to me their customer service commitment and offered to change my perception of Tafel motors if given the opportunity. Mr. Abel referred me to Ms. Alisa Gerton, Ms. Gerton jumped right in without hesitation and was able to assist me in purchasing the exact car that I was looking for! To say that I'm extremely satisfied with my latest experience with Tafel motors would be an understatement. If/when I purchase another car, I won't hesitate to return to the location that I know will provide me with great customer service! Thanks guys, this experience was AMAZING! It truly was...

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience! We are thrilled to hear that we were able to earn your business after your second visit to Tafel Motors. We truly apologize for any previous negative experiences you may have had, and we thank you for sharing your feedback as it helps us improve as a dealership. It is truly our goal to ensure that our clients are receiving the best or nothing in every aspect of their time with us, and we are happy to hear that Abel and Alisa were able to help us accomplish this goal! If you have any questions about your new vehicle, please do not hesitate to contact us. Thank you for doing business with Tafel Motors. Happy driving!


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  • I would recommend Charles

    Charles Bleuel was Great, he worked with me with my concerns. He cared and listened to every detail I had. I would recommend Charles to all my fam...

    Dealer Response

    Thank you for the kind words and recommendations! We are delighted to hear that Charles addressed all of your concerns and paid close attention to...


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    Charles Bleuel was Great, he worked with me with my concerns. He cared and listened to every detail I had. I would recommend Charles to all my family & friends.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and recommendations! We are delighted to hear that Charles addressed all of your concerns and paid close attention to detail. We are certainly lucky to have him as a part of our team and he will be appreciative of this review. If there is anything else we can do for you, please do not hesitate to contact us!


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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2000

Tafel Motors tradition of delivering an exceptional Mercedes-Benz sales and service experience dates back to 1958. Providing quality customer and vehicle service for over 50 years, we are the exclusive Mercedes-Benz center for Louisville, Frankfort, Elizabethtown, Southern Indiana, and our surrounding communities. We are dedicated to providing a level of customer service that is second to none. Tafel Motors is proud to announce the completion of your newly renovated Mercedes-Benz Center. The newly redesigned center is recognized as one of the premiere Mercedes-Benz facilities in the nation.

"A Memorable Experience Awaits!"