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Reviews

Average Ratings

4.8
974 lifetime reviews. Includes reviews of Tafel Motor Co. from DealerRater.com
  • Wonderful experience

    I bought my last MB from Tafel in 2001 and have had excellent performance out of my SL for many years. My new E350 Cab is a very comfortable and s...

    Dealer Response

    Congratulations on the purchase of your new E350! We are so happy to hear that that you bought your last vehicle with us in 2001, and have had exc...


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    I bought my last MB from Tafel in 2001 and have had excellent performance out of my SL for many years. My new E350 Cab is a very comfortable and spacious replacement for a car I thought I would never get rid of because I loved it so much. I can say the sales staff were excellent and made the decision to do business with them very easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on the purchase of your new E350! We are so happy to hear that that you bought your last vehicle with us in 2001, and have had excellent performance out of your SL. We thank you for your continued business with us, and are sure you will not be disappointed with your new E- Class. We certainly appreciate you taking the time to leave us your positive feedback and we look forward to working with you again in the future!


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  • Out of State Pre Owned Purchase
    June 14, 2017

    Great EXPERIENCE! Saw my 2014 s550 on the mb web site called the Tafel dealership, and got Brandon Strong. Everything was up front. Car was all th...


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    Great EXPERIENCE! Saw my 2014 s550 on the mb web site called the Tafel dealership, and got Brandon Strong. Everything was up front. Car was all that then and some. Drove in from NC with our trade in an e350 coupe. Jarress Turner the sales manager was extremely helpful. Dana Banks was a great help too. I would highly recommended this dealership great follow thru. They even sent me some great MB shaped cookies... Try them give them a fair shot.... You won't go wrong.

    Does recommend this dealer

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  • Excellent experience
    March 28, 2017

    We're very happy with our new car, and really appreciate your help to us, buying it.The experience exceeded our expectations. We would like to tha...


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    We're very happy with our new car, and really appreciate your help to us, buying it.The experience exceeded our expectations. We would like to thank Brad Blackburn specially, for his dedication, advice, and cordiality. Elizabeth & Alexi

    Does recommend this dealer

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  • E class purchase
    February 27, 2017

    Everything went smooth and my sales person, Brad Blackburn, was excellent. My family has used Tafel for years. I highly recommend them to friends...


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    Everything went smooth and my sales person, Brad Blackburn, was excellent. My family has used Tafel for years. I highly recommend them to friends and family.

    Does recommend this dealer

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  • Shady business practices, false advertising
    February 15, 2017

    After contacting the dealership about an advertised vehicle I was quoted a price and the vehicle was confirmed as available. After proving directi...


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    After contacting the dealership about an advertised vehicle I was quoted a price and the vehicle was confirmed as available. After proving directing the sales associate, Joey Sanders, to the advertised pricing, he said he would get right back with me. The car went from being available for purchase now to having been traded to a sister dealership. This was only after they saw the advertised price was significantly less than MSRP. The sales manager gave me the run around and offered a vehicle to me for over MSRP pricing. When I questioned the chain of events and said I felt I was being lied to I asked for his name so I could call Mercedes corporate. He hung up on me!!! I tried to reach the dealership again and could not get ahold of anyone, 30+ minutes before closing. Very very shady business practices. An honorable dealership would have eaten the loss and learned from their mistakes. I will definitely not be purchasing a mercedes now! I cannot believe this practice is acceptable.

    Does not recommend this dealer

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  • Professional and easy to work with.
    February 8, 2017

    Jeff assisted with the purchase of my new car. He was easy to work with and super helpful. I am happy with my new purchase and will recommend J...


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    Jeff assisted with the purchase of my new car. He was easy to work with and super helpful. I am happy with my new purchase and will recommend Jeff to friends and family.

    Does recommend this dealer

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  • Joey is amazing
    January 31, 2017

    Joey was amazing to work with because he's worked throughout the dealership. He knew everything about the cars, from boot to bonnet and had experi...


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    Joey was amazing to work with because he's worked throughout the dealership. He knew everything about the cars, from boot to bonnet and had experience with many of them. If you are a particular buyer who has done your homework, I would recommend Joey. Overall, the experience was fast and positive in every with, without pressure. I will recommend and continue going to Tafel and work with Joey.

    Does recommend this dealer

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  • Jeff is the best
    January 30, 2017

    Jeff understands what it takes to make the customer happy. If you are looking for a new or used car, Jeff will work with you in a such a way that ...


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    Jeff understands what it takes to make the customer happy. If you are looking for a new or used car, Jeff will work with you in a such a way that makes you appreciate the car buying process. Jeff Hovious will do it what it takes to find exactly what you are looking for. I was in the market for a well maintained used car and whenever something came in he would reach out to me. Justin

    Does recommend this dealer

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  • Professional, quiet competence is appreciated
    January 16, 2017

    If only our doctors offices ran this smooth! And our new E car is very pleasant. We prob. Never will learn all it does. Mr. Torsch's knowledge of...


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    If only our doctors offices ran this smooth! And our new E car is very pleasant. We prob. Never will learn all it does. Mr. Torsch's knowledge of MB autos is unsurpassed, and this is our third Benz from Eric.

    Does recommend this dealer

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  • Best experience ever!
    January 11, 2017

    Brandon - sales rep - was outstanding! He listened very closely to our discussion and offered options as well as solutions to any items we brought...


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    Brandon - sales rep - was outstanding! He listened very closely to our discussion and offered options as well as solutions to any items we brought up. Everyone at the dealership was very friendly and very professional and presented the best deal possible. In addition, Brandon threw in a couple of "extras" that were the cherries on top!

    Does recommend this dealer

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