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Reviews

Average Ratings

3.9
38 lifetime reviews.
  • Great experience, great sales person

    I always hated going to buy a car from a car lot because of agressive salespeople, this was not the case at Bill Collin's Ford. My sales person Da...


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    I always hated going to buy a car from a car lot because of agressive salespeople, this was not the case at Bill Collin's Ford. My sales person Daneil Makuria was very nice and helpful in getting want I needed. I told all of my family, friends and coworkers about how nice everyone was at Bill Collin's Ford especially Daniel.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Loved our experience

    Our salesman Aaron was SO helpful and nice during our car buying process. I knew exactly what I wanted and he took care of it. Definitely would re...


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    Our salesman Aaron was SO helpful and nice during our car buying process. I knew exactly what I wanted and he took care of it. Definitely would recommend Bill Collins ford

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • horrible used car experience

    Went to look at a car and wasn't happy that the salesman had never once mentioned the car had a check engine light on. Told me they weren't going...

    Dealer Response

    Dear Customer, We appreciate you leaving us some feedback on your recent experience. Our used sales manager, Chris Allen, has tried to reach out...


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    Went to look at a car and wasn't happy that the salesman had never once mentioned the car had a check engine light on. Told me they weren't going to fix it and the 06 Honda Accord with 121k miles on it wasn't worth them throwing money at it. So not only is it not worth me throwing money at it, they won't get my business when I upgrade to an SUV later this year. So tom siewsrts attitude on a cheap vehicle cost them 2 potential sales at least.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Dear Customer, We appreciate you leaving us some feedback on your recent experience. Our used sales manager, Chris Allen, has tried to reach out over the weekend to discuss your latest experience and get some more details on the situation. Please give him a call at 502-371-3123 at your convenience, so that we can help solve this issue.


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  • Terrible customer service

    The worse Ford dealership by far. Salesman are not well trained & horrible manners. I'll never be back


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    The worse Ford dealership by far. Salesman are not well trained & horrible manners. I'll never be back

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • So far, so good.

    I've not made a deal yet but I received a prompt reply from my email inquiry on one of their vehicles. I do plan to give them a chance to trade w...


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    I've not made a deal yet but I received a prompt reply from my email inquiry on one of their vehicles. I do plan to give them a chance to trade when ready.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Went in for recall service

    Brought in at 7am Thursday Dec 29, I was told it would be ready by 7pm. No call car not completed, stayed outside all night with an electric c...


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    Brought in at 7am Thursday Dec 29, I was told it would be ready by 7pm. No call car not completed, stayed outside all night with an electric component running. Dead battery the next day. Told me everything was fixed and good to go. Brought it home went to start the motor sat morning to go to work discovered battery dead again. I will never bring or buy a vehicle from BILL COLLINS FORD. When informing the business of the dead battery I was laughed at Not Good Bill.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Review Bill Collins

    Knowledgeable, helpful, no pressure! I would go back again.


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    Knowledgeable, helpful, no pressure! I would go back again.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • highky recommended! Will not go anywhere else

    Buying the perfect vehicle for our family made easy! Thanks Matt for your help, making this experience easy, fun for us and just for going the ex...


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    Buying the perfect vehicle for our family made easy! Thanks Matt for your help, making this experience easy, fun for us and just for going the extra mile. We have already recommended friends to come and see you personally when they are looking for a car. We will be back for our next purchase

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Unhappy client

    I went there for AC diagnosis and light bulb replacement. Needless to say that the service sucked and after a week of having my vehicle the ac was...


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    I went there for AC diagnosis and light bulb replacement. Needless to say that the service sucked and after a week of having my vehicle the ac wasn't repaired. A total waste of time!!! But they still thought it was nessarry to charge as if my vehicle was repaired. Terrible experience!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service was upfront,honest,friendly and no pressur

    Service was good and very honest,friendly and quick overall I had s pleasant experience and would highly recommend!!


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    Service was good and very honest,friendly and quick overall I had s pleasant experience and would highly recommend!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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