Reviews
Parking lot is spread out nicely and you can make out the
Parking lot is spread out nicely and you can make out the different group of vehicles easily. The office area was nice and clean and the service area did not interfere with the sales area. No loud noises coming from service department.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great rating, KyleTBecht! We're glad to hear that you had a great experience with us and thank you for coming in! Sincerely, Bob Hook III General Manager
Max & Cecilia are definitely an asset to Bob Hook
Max & Cecilia are definitely an asset to Bob Hook Chevrolet. Both were very genuine in their jobs. Very accommodating in buying my car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car, c.dearingCMD! We are thrilled to hear that Max and Cecelia we helpful in making your car buying experience great. Enjoy your new Chevy, and thank you for choosing our dealership! Sincerely, Bob Hook III General Manager
Took new car into dealer for warranty work.
Took new car into dealer for warranty work. Was there for a week. Checked on it and was told it would be at least another week to two weeks. Advisor said we could pick it up, and did. He said he would keep us "in line" and call us when they could get to it. This is absolutely terrible service. I have purchased two (2) vehicles from this dealer in the last 18 mos. Have had terrible experience in two out of three service calls. Will go somewhere else in the future.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Wgshepard10, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Bob Hook III General Manager
My recent purchase was stress free!
My recent purchase was stress free! Our sales person Bill Dabney provided good service ! Keith K.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Keith, thank you for taking the time to leave us a 5 star review. We very happy to know that Bill helped you have a stress free car buying experience. We wish you many happy miles in your new vehicle! Sincerely, Bob Hook III General Manager
Bob hook was very easy to work with.
Bob hook was very easy to work with. Greg was our sales person and we couldn’t have asked for a better person to work with. The transaction was so simple.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle, Tyler! We're glad to hear that Greg made the process simple and that you found a car you love. Thank you for choosing Bob Hook! Sincerely, Bob Hook III General Manager
We were looking for a specific car and found it at Bob
We were looking for a specific car and found it at Bob Hook. When they matched us with Max to talk us through the purchase, it was wonderful. He helped with all the details and made it a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dianne, thank you for leaving us a 5 star review. We're very happy that Max helped you through the car buying process. We wish you the very best with your new vehicle and hope to work with you again someday! Sincerely, Bob Hook III General Manager
Caleb was awesome.
Caleb was awesome. Will send customers to you. Perfect all around.10 out of 10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind feedback Susan. We're so happy to hear that Caleb gave you such a great experience. We appreciate your kind words and recommendations, and hope to work with you again in the future! Sincerely, Bob Hook III General Manager
Jimmy is an excellent salesman.
Jimmy is an excellent salesman. Will recommend to anyone, any time. Indeed a great and easy going guy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 star review, Andrea. We're glad that Jimmy helped make your car buying experience great. We appreciate you choosing Bob Hook Chevrolet, and hope to work with you again sometime. Sincerely, Bob Hook III General Manager
Mr Jimmie Harris was polite and generous help me purchase
Mr Jimmie Harris was polite and generous help me purchase my 2023 ford Explorer very nice guy you should go check him out.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Scott, thank you for your 5 star review, we appreciate it. We're glad to hear that Jimmy helped you drive home in a vehicle you love. Congratulations on your Explorer, and we hope to work with you again soon! Sincerely, Bob Hook III General Manager
My salesman Bill Dabney was nice and pleasant to me, he
My salesman Bill Dabney was nice and pleasant to me, he was professional and informative. I am happy with my car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My3girlsandme5385, thank you for leaving us a 5 star review. We're glad that you're happy with your new car, and that Bill was able to help you make the best choice for you. We appreciate you choosing Bob Hook, and hope to see you again soon! Sincerely, Bob Hook III General Manager