Reviews
Tim Patillo helped me out from day one when I called and
Tim Patillo helped me out from day one when I called and told him that I was looking for a 4runner. Toyota of Louisville was awesome to deal with!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Toyota of Louisville is the only place I will let service
Toyota of Louisville is the only place I will let service my truck. Their service department is great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service team at this dealership is great.
The service team at this dealership is great. Always perform a wonderful job. I haven’t purchased a car from this dealership yet.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding Service & Attention from Staff.
Outstanding Service & Attention from Staff. They are very customer friendly & complete exceptional repairs & service. Very experienced mechanics & service staff. Mike, Kevin, Jon & others have excellent personal skills & can do attitudes !
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They was up front with me very professional very nice
They was up front with me very professional very nice respectful and tried to save me money.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a 2023 ford edge, salespeople were very friendly
Bought a 2023 ford edge, salespeople were very friendly and courteous I think I got good deal
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- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The Service Dept.
The Service Dept. is excellent- very knowledgeable, customer oriented, friendly and efficient. Seem to honor the appt schedule. Ready to answer questions and explain services rendered. Caleb Basham Has been an amazing tech who has been very helpful assisting me especially since I am an older widow.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service Mike gave exact estimate and delivered on
Great Service Mike gave exact estimate and delivered on time very professional major reason I have purchased three vehicles is Service Department
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service that was timely and answered any questions.
Great service that was timely and answered any questions. Am pleased and will return after next 5, ooo miles !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We requested a Spanish speaker since we had an inquiry on
We requested a Spanish speaker since we had an inquiry on a truck and they directed us to him. We were excited (since we were ready to buy) and he was being short and with an attitude. We asked for his name and he refused to give it to us, we had to research to find who we spoke to. We called to clarify the price of a Tundra, since there were different prices on the website and he wasn’t telling us which price was the actual one. Then he raised his voice and said “are you going to buy yes or no? tell me yes or no?” (all in Spanish), for which we said “what??” And he immediately hung up the phone. We called back and asked for a different associate and told them about the situation. This situation is really upsetting and thought to let other non-english speakers to not let themselves be pushed by individuals like him. This happened at 11:45am on 4/19/25
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- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car