Reviews
It's all about the sale
Bought a 2019 Chevy Corvette from Chris Thomerson. Knowledgeable salesman, honest, and for the most part, got me what I needed. The buying process was painful because his desk is in the hottest part of the dealership. I lost 10 pounds wheeling and dealing with him. They should probably make that part of the showroom a place to put a car or something... After all was said and done, I took the car home and my temporary tags expired with not tags in the male. Made several calls about it, all the feedback I got was "it's in the mail." After being expired for 10 days now, I call the manager, Bill Mattingly, who shared that he had 16 years of experience in the car buying field and that he would overnight the tags to me. I sit here typing this review on the day after the tags were supposed to be delivered and still nothing... You would think you spend over $65k in a car dealership, the least they could do is make it legal for you to drive... I won't be doing any business here anymore.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, we do apologize for the situation and I did speak with Bill in depth about what took place. The overnight package did go out as intended; however, the carrier we use didn't deliver on Saturdays. Bill didn't know this, but I can assure you he stopped everything he was doing and did what he could to help you. We pulled the tracking number and it looks like you received everything on Monday. Our General Sales Manager called and left you a message. We'd like to speak with you further because we do appreciate your business and want to make sure you are taken care of. Please reach out to me direct if you have any questions. Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Awesome Experence with Dan!!
Dan Da Ponte was an awesome sales person, no pressure!! explained everything to me in full, introduced me to everyone, best vehicle buying experience ever
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! Thanks so much for the great review. Glad to hear you had a great time with Dan and the rest of our team. We always want to provide our customers with a no-pressure experience. If there Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Dan is the man!
Dan DaPonte is a great salesman. It is always easy to buy a car from Dan. No pressure at all and we always get the car we want.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review. We agree - Dan is a great member of our team and works well with our customers for a no pressure experience. Enjoy the new ride. If there is anything more we can do, please let us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
buying my new toy
i have wanted a corvette for a long time. i have watch on the internet corvette sells in three states,for months.i researched utube videos and came across Mike's videos.His videos were very informative of corvette features .so i made the appointment to go see corvettes at his dealership. i feel i got a good deal hes a straight shooter no games so i purchased my dream car I would recommend him highly especially for someone that's looking to purchase a Corvette
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! Thanks for the review! Glad to hear you had such a great experience with Mike and our team. He is a valued member of our team! Enjoy the new ride!!! If there is anything more we can do, please let us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Overall excellent experience!
Mike Davenport is the man to deal with! He is very knowledgeable and helpful. He always gets us the best deal. He makes the experience of purchasing a new car a pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service!
I had a great experience at Bachman Chevrolet. Ed Silver was very friendly and knowledgeable in helping me purchase my new car. I would recommend Bachman Chevrolet and Ed Silver if you are looking to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! Thanks for the great review. We are happy to hear Ed was able to help you out. Glad to hear you are enjoying your new Impala. If there is anything else we can do, please let us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
An Easy Experience
I went to Bachman Chevrolet in hopes of buying my dream car, a Camaro. I did exactly that. Everything was as it should be. There was no pressure to buy; just support. Easy buying experience and a great outcome. I will definitely recommend Bachman to others!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review! So glad to hear you were able to buy your dream car. Enjoy the new Camaro! If there is anything else we can do, please let us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
World-class
The best in the business! Mike is the only salesman I want to buy vehicle from again. Mike let me buy the truck for the reasons I wanted. If you want a salesman who will not pressure you in buying something you don’t feel good about, Mike is the one. He even stayed late after his normal work hours to deal with the whole process. Highly recommend buying your next vehicle from Mike Davenport at Bachman Chevrolet. Smooth process with all the employees who helped at Bachman. The Louisville Chevy dude. Look him up!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Austen! Thanks for the review Glad to hear you had a great experience with us. Mike is a great member of our team and is always helpful to our customers. Enjoy the new ride! If there is anything more we can do, please let us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Truck
I received excellent service while buying a new truck. My salesman Ed was very friendly and knowledgeable. He was not pushy and make me feel very comfortable during the entire experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi! Thanks for the review. Glad Ed was able to help you out. If there is anything more we can do for you, please let us know.Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Great experience
Mike got me approved for a brand new 2018 Chevy Cruze with almost no credit. The experience here couldn’t have been better, I ended up leaving with a vehicle I was proud of with a payment I was proud of, they really fight for you. I would highly recommend Bachman Chevrolet to all my friends and tell them to ask for Mike Davenport.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! Thanks for the review. Glad to hear we were able to get you the vehicle you were looking for. If there is anything more we can do, please let us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
