Reviews
This company is a great place to take your car For
This company is a great place to take your car For repairs. The employees are great They listen to your concerns About what's going on with your car. And find the problems and fix it. I will continue to take my Car There for my repairs
This company is a great place to take your car For
This company is a great place to take your car For repairs. The employees are great They listen to your concerns About what's going on with your car. And find the problems and fix it. I will continue to take my Car There for my repairs
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anna, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Louisville INFINITI!
Excellent dealership
Purchased my vehicle through internet/text and phone calls. Daymond was excellent on the vehicle was pristine, just as he had stated. Very easy to deal with and no surprises
Excellent dealership
Purchased my vehicle through internet/text and phone calls. Daymond was excellent on the vehicle was pristine, just as he had stated. Very easy to deal with and no surprises
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brian Clampitt, we are very happy to have provided you with such a positive experience!
Infiniti Service
Infiniti services is why I?m on my second vehicle. I?ve had BMW Mercedes. I go to Infiniti service and treated like a king. Their staff member. Their service reps are awesome. Pricing is great.
Infiniti Service
Infiniti services is why I?m on my second vehicle. I?ve had BMW Mercedes. I go to Infiniti service and treated like a king. Their staff member. Their service reps are awesome. Pricing is great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Martin Stiff, we're happy you found our staff to be so supportive during your experience here at Louisville INFINITI.Thanks for taking the time to leave a review.
Owner
Anna is always first out the door with a smile and eager to help. I greatly enjoy working with her
Owner
Anna is always first out the door with a smile and eager to help. I greatly enjoy working with her
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Stan, thank you for taking the time to leave a review for us at Louisville INFINITI. We're happy we could meet your expectations!
Satellite antenna repair
Service department was quick, offered great customer service and had my repair done in no time. The loaner vehicle the gave me had 300 miles on it?most shops give you a down grade from your vehicle?I was pleasantly surprised. 5 stars all around from me.
Satellite antenna repair
Service department was quick, offered great customer service and had my repair done in no time. The loaner vehicle the gave me had 300 miles on it?most shops give you a down grade from your vehicle?I was pleasantly surprised. 5 stars all around from me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melissa, we are so pleased you enjoyed your visit to Louisville INFINITI! Until the next time we meet, take care!
Great service center
Service at Louisville Infiniti is always excellent! Anna helped me on this visit and I trust the recommendations and service I receive from this dealership. They have a lifetime customer!
Great service center
Service at Louisville Infiniti is always excellent! Anna helped me on this visit and I trust the recommendations and service I receive from this dealership. They have a lifetime customer!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lstory, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
First Class Service
Louisville Infinity offers quality customer service with a smile. I am on my third vehicle from this location simply because of how they treat clients and the exceptional level of customer care they offer. Special recognition to Anna for her professionalism and kindness over the years.
First Class Service
Louisville Infinity offers quality customer service with a smile. I am on my third vehicle from this location simply because of how they treat clients and the exceptional level of customer care they offer. Special recognition to Anna for her professionalism and kindness over the years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jina Gibson-hurst, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Customer Service
Service was excellent!!! The staff is always nice and easy to work with?
Customer Service
Service was excellent!!! The staff is always nice and easy to work with?
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nk, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Never have I been to a dealership this unprofessional.
Never have I been to a dealership this unprofessional. Management is a JOKE! The amount of things wrong with place won’t fit here, but I wouldn’t send my worst enemy to deal with this place! RUN RUN RUN!!!!!!!!!!!!!
Never have I been to a dealership this unprofessional.
Never have I been to a dealership this unprofessional. Management is a JOKE! The amount of things wrong with place won’t fit here, but I wouldn’t send my worst enemy to deal with this place! RUN RUN RUN!!!!!!!!!!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Purchase of car
Great purchasing experience- very helpful and smooth. Answered all my questions, easy to work with, highly recommend.
Purchase of car
Great purchasing experience- very helpful and smooth. Answered all my questions, easy to work with, highly recommend.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!