Madison County Ford Lincoln

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Reviews

Average Ratings

4.4
43 lifetime reviews.
  • What happened?

    Totally frustrated after stopping in at Madison County Ford. I was looking at cars and SUV's. The sales guy that greeted me was friendly enough ...

    Dealer Response

    Katie, thank you for bringing your experience to our attention. We apologize that you were unable to rate our dealership 5 stars. We will certainl...


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    Totally frustrated after stopping in at Madison County Ford. I was looking at cars and SUV's. The sales guy that greeted me was friendly enough but that was the only positive experience I had. No one seemed to have a clue how to get me a price or sell me a vehicle. Probably should invest in training the staff versus sitting them in a new, pretty building. I ended up at Toyota South and spent my money there.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Katie, thank you for bringing your experience to our attention. We apologize that you were unable to rate our dealership 5 stars. We will certainly take the time to speak to our staff and make sure everyone is up to date on prices and the sales process.


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  • Good Dealer, need a better email system

    Very prompt response, but their email response system from the cars.com web form leaves something to be desired. Sometimes their replies would com...


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    Very prompt response, but their email response system from the cars.com web form leaves something to be desired. Sometimes their replies would come as a new email (instead of a thread-type response), and often times it would end up in my spam folder (even after adding their address to the 'safe list').

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Shawn Franklin

    SHAWN FRANKLIN WAS SUCH A GREAT AND PLESANT PERSON TO DEAL WITH. HE MADE YOU FEEL SPECIAL AND ANSWERED ALL QUESTIONS VERY PROFESSIONAL. IF YOU ARE...


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    SHAWN FRANKLIN WAS SUCH A GREAT AND PLESANT PERSON TO DEAL WITH. HE MADE YOU FEEL SPECIAL AND ANSWERED ALL QUESTIONS VERY PROFESSIONAL. IF YOU ARE LOOKING FOR A GREAT SALES PERSON I WOULD ALWAYS ASK FOR SHAWN FRANKLIN!!!!! SO GO SHOP AND ASK FOR SHAWN!!!!!!!!!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • awesome place to buy a vehicle

    My wife and I were in Kentucky for the holidays when a big blue truck caught or eye.. when we walked into the dealership we were met by our salesm...


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    My wife and I were in Kentucky for the holidays when a big blue truck caught or eye.. when we walked into the dealership we were met by our salesman Shawn Franklin.. right away he was no pressure and very friendly... the whole process was quite easy.. we will definitely purchase more vehicles from Madison County Ford.. I would personally recommend them to anyone in the market for a new vehicle...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchase of New or Used Vehicle

    Purchasing a vehicle is almost always a stressful and unpleasant task. However, this time I found a salesman and dealership that would work with ...


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    Purchasing a vehicle is almost always a stressful and unpleasant task. However, this time I found a salesman and dealership that would work with me to help me find and purchase the vehicle that my wife and I needed. Randy Miller and Madison County Ford worked with me to reach an agreement on the price I was willing to pay for a new vehicle. Randy is one of the nicest and caring car salesmen I have ever dealt with while purchasing a vehicle. He made me feel like he truly care about what I wanted and listen to what I had to say. When I am looking to purchase a new or used vehicle, Madison County Ford and Randy Miller will be the first place I go.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New New Ford F150

    My initial inquiry was via internet. Randy Miller responded with requested information. Randy had car available upon my arrival and allowed plenty...


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    My initial inquiry was via internet. Randy Miller responded with requested information. Randy had car available upon my arrival and allowed plenty of time to test drive and with no pressure. Very impressive. All staff With whom I was introduced were very professional. Randy made the deal work!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great dealership to work with

    I worked with Randy Miller who was just great to work with no problem with financing and got me into a great work vehicle


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    I worked with Randy Miller who was just great to work with no problem with financing and got me into a great work vehicle

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great staff

    Shawn Franklin was such a great help! So nice to have such great people working and make you feel like family.


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    Shawn Franklin was such a great help! So nice to have such great people working and make you feel like family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Exceeded expectations, worth the 90 minute drive.

    Randy Miller made our buying experience easier than rolling off a log !! Randy was friendly, professional and personable. Randy answered our que...


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    Randy Miller made our buying experience easier than rolling off a log !! Randy was friendly, professional and personable. Randy answered our questions and walked us through the buying process in no time at all. Madison Ford Lincoln is blessed to have him there.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Darren Northern

    Randy and Timmy were a pleasure to work with and made our buying process easier. Thank you, we love our new Ford F-150


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    Randy and Timmy were a pleasure to work with and made our buying process easier. Thank you, we love our new Ford F-150

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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