Don Jacobs Honda, BMW, VW & Pre-Owned

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Reviews

Average Ratings

4.4
31 lifetime reviews.
  • Great car buying experience

    Patron Hatcher and the staff took great care of me. They did everything they said they would. They lowered my payment and got me a substantially b...


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    Patron Hatcher and the staff took great care of me. They did everything they said they would. They lowered my payment and got me a substantially better rate then my credit union.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great , stress free experience

    We had a great experience purchasing a car from Don Jacobs with Mark Bowen , sales agent . What is sometimes a stressful and dreadful task of visi...


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    We had a great experience purchasing a car from Don Jacobs with Mark Bowen , sales agent . What is sometimes a stressful and dreadful task of visiting different car lots and sorting through lots of cars to find the right one , Mark Bowen made it seem effortless and stress free . We highly recommend him to anyone looking to purchase an automobile .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New car experience.

    Just bought a new VW Passat. The whole experience was enjoyable. Hunter and Allison were a pleasure to deal with throughout the process. I love th...


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    Just bought a new VW Passat. The whole experience was enjoyable. Hunter and Allison were a pleasure to deal with throughout the process. I love the car and highly recommend the dealership. Win - win situation for all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Painless shopping experience for a used car

    I had a great experience shopping for a used car from Don Jacobs.I had some ideas of what I wanted before getting to the dealership. I felt no pre...


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    I had a great experience shopping for a used car from Don Jacobs.I had some ideas of what I wanted before getting to the dealership. I felt no pressure to look at something I was not interested in checking out and was pointed to some specific vehicles like I wanted. Mark was an experienced salesman and not high pressure, but definitely wanted to be of help with my experience. I drove away satisfied with my selection and not stressed or worn down!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Team!

    The team, Janet Hoffman, Gabe Balazs, and Justin Higgins, we all wonderful to work with while purchasing my 2017 Jetta. I was rebuilding my cred...


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    The team, Janet Hoffman, Gabe Balazs, and Justin Higgins, we all wonderful to work with while purchasing my 2017 Jetta. I was rebuilding my credit and was a little reluctant to go into the dealership at all. However, they were very professional and helpful to me. I feel I received a very fair deal for my situation and came away with a very nice dependable ride. Given my experience with DonJacobs VW I will definitely be a return customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Engineer

    Sales people were knowledgeable and not at all pushy.


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    Sales people were knowledgeable and not at all pushy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • First buying Experience with Don Jacobs BMW

    I purchased a certified BMW from Don Jacobs after looking several months for the particular model I wanted. I found the staff patient, knowledgea...


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    I purchased a certified BMW from Don Jacobs after looking several months for the particular model I wanted. I found the staff patient, knowledgeable, and willing to work to satisfy the customer, whether is was the initial purchase, paperwork or educating me on the features post purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Alice

    I very pleasurable experience. Mark Bowen was very courteous.

    Dealer Response

    Thank you for sharing your 5 star experience. Mark is a highly valued member of the Don Jacobs family and we are so glad to hear he made your pur...


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    I very pleasurable experience. Mark Bowen was very courteous.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your 5 star experience. Mark is a highly valued member of the Don Jacobs family and we are so glad to hear he made your purchase one to remember. Thank you for choosing Don Jacobs!


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  • Found exactly what I was looking for.

    After my previous trusty steed left me stranded, my wife convinced me it was time to bite the bullet and buy something newer for my daily driver. ...

    Dealer Response

    We appreciate your patronage and for sharing your experience with Don Jacobs. Customer satisfaction is our #1 priority and we are glad to hear Ma...


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    After my previous trusty steed left me stranded, my wife convinced me it was time to bite the bullet and buy something newer for my daily driver. I set my criteria for an AWD, sporty sedan or hatch and landed on the Don Jacobs website. There I found my 2008 VW R32 right in the price range we were looking. We drove it, got an honest and up-front price, breezed through the financing and I am loving my new (to me) car. Mark Bowen never made me feel like I was being swindled or misled in anyway and went out of his way to ensure any hiccups were addressed.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your patronage and for sharing your experience with Don Jacobs. Customer satisfaction is our #1 priority and we are glad to hear Mark provided that little something extra to make your purchase an extraordinary experience. Congratulations on your new VW!


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  • Brian

    Great service and very knowledgeable salesman. I would recommend them.

    Dealer Response

    Thank you for sharing your experience. We are glad to hear we provided that little something extra to make your experience 5 stars. We appreciat...


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    Great service and very knowledgeable salesman. I would recommend them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience. We are glad to hear we provided that little something extra to make your experience 5 stars. We appreciate you choosing Don Jacobs!


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