Crossroads Ford Lincoln

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
97 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 28, 2019

    All smiles and want to make sure you are satisfied with every interaction.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Judith, our number one goal is attaining 100 percent customer satisfaction in all aspects of our dealership! If there is anything else we can do to a...ssist you, please let us know! Take care!

  • 5.0 out of 5
    January 11, 2019

    They quickly took care of my flat tire. The waiting area was comfortable and actually had desks that I could sit at and do my work!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! At Crossroads Ford-Lincoln, we value our customers and we look forward to... seeing you on your next visit. Take care!

  • 5.0 out of 5
    December 14, 2018

    The service manager at Crossroads that I usually deal with, Chris Wingfield, is always extremely helpful and courteous. When I take a vehicle in, it's... done and back to me at a reasonable time and at a fair price.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    October 30, 2018

    One reason I always buy here is because of the outstanding Service Department.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Crossroads Ford Lincoln, Inc. for all of your automotive needs. Please don't... hesitate to call if you'd like further assistance. Safe travels!

  • 5.0 out of 5
    October 12, 2018

    Excellent service with genuine care for the customer.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank ...you for your business and we hope to see you here again down the road!

  • 1.0 out of 5
    September 26, 2018

    No real human response. Got a automated response saying that they will be emailing me shortly. No further response

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    May 29, 2018

    Good service experience , (The Works) in and out quickly, recommend highly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Randy, our Staff works hard to go the extra-mile for our valued guests! As one of our valued customers, we want to sincerely thank you for your busine...ss and we hope to see you here again down the road!

  • 1.0 out of 5
    May 2, 2018

    I took my business to Jack Kain Ford where honesty and integrity means something. One person one buy one try I will not be back to buy or receive service... from your establishment.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 23, 2018

    I have been a customer of Crossroad Ford over 15 years. I buy and service my car with Crossroad Ford only.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks so much, Geraldine! We really appreciate your continued business with us and we look forward to seeing you again on your next visit! Safe trave...ls!

  • 5.0 out of 5
    April 11, 2018

    Excellent communication and repair schedules kept. I am very pleased with the quality of repair

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy... to assist you! Safe travels!

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