Quantrell Cadillac Subaru & Volvo

Reviews

Average Ratings

4.9
46 lifetime reviews.
  • Most thoughtful and patient car buying experience

    I didn’t intend on buying a new car, but when I got the total for the repairs of my old Volvo, I knew it was time. Brentley, Phil and Darryl in th...


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    I didn’t intend on buying a new car, but when I got the total for the repairs of my old Volvo, I knew it was time. Brentley, Phil and Darryl in the used sales department were so patient and helpful with the car buying process. They helped me clean out my old car, thoroughly explained the trade-in value and cost of my new car, just made what was a quick and unexpected purchase, super easy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2012 Volvo XC90

    Took my XC90 for 105000 mile service. Everyone was very attentive to my needs, and it was a very efficient process. I couldn't ask for more. I ...


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    Took my XC90 for 105000 mile service. Everyone was very attentive to my needs, and it was a very efficient process. I couldn't ask for more. I also think that the costs are reasonable.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service

    I took my car to have a new remote made. They were able to check the maintenance history ( I had recently purchased it used) and they recommended...


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    I took my car to have a new remote made. They were able to check the maintenance history ( I had recently purchased it used) and they recommended a complete service which was completely covered by the warranty. The service was prompt and well done. Gives me confidence that my car is up to date on its service and in good working order.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • The Best Service

    I took my Cadillac in for regular service. Mark could not have been more helpful. Wonderful Dealership!!!


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    I took my Cadillac in for regular service. Mark could not have been more helpful. Wonderful Dealership!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service visit led to purchase of (new) used car

    Brought my daughter's 2006 Forester (purchased used with over 140 K miles on it several years ago) in for service. For a lark, looked at availabl...


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    Brought my daughter's 2006 Forester (purchased used with over 140 K miles on it several years ago) in for service. For a lark, looked at available used cars online and behold, my dream car (2006 Outback with only 100K miles on it). Walked down to used cars, salesperson Greg Agee knowledgably helped me with a test drive and other info, and before my current car was done with service I had an agreement to trade it in for my "new" used car. My daughter loves it!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bought a Lemon

    Purchased a 2003 Subaru Baja online...car looked great in pictures but needs 2000 worth of worth of work including new exhaust which was held tog...

    Dealer Response

    We have been making attempts to contact you by phone and text for several days in an effort to let you know that we would come pick the car up. Ca...


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    Purchased a 2003 Subaru Baja online...car looked great in pictures but needs 2000 worth of worth of work including new exhaust which was held together with hose clamps..Rusted out shocks and brakes..warm air conditioning..Not even a drivers side floor mat...BEWARE...Theses guys are crooks!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We have been making attempts to contact you by phone and text for several days in an effort to let you know that we would come pick the car up. Can you please respond to our phone calls?


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  • Strange Noises

    As always excellent service from the whole staff. Enjoyed the rental/loaner car XTD ¿


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    As always excellent service from the whole staff. Enjoyed the rental/loaner car XTD ¿

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Love my Subaru

    Kristen was wonderful. She was knowledgeable, not at all pushy. It was a pleasure doing business with her.

    Dealer Response

    Thank you for the wonderful compliments, Beth! We will make sure to pass them on to Kristen and the rest of the team. Please let us know if there ...


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    Kristen was wonderful. She was knowledgeable, not at all pushy. It was a pleasure doing business with her.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful compliments, Beth! We will make sure to pass them on to Kristen and the rest of the team. Please let us know if there is anything else we can do for you. Take care, Beth Pickrell | Marketing Director | bpickrell@quantrell.org


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  • Outstanding experience

    The Subaru staff were wonderful and made the experience quite pleasant. This was our second purchase from this dealership and we will be back. I l...

    Dealer Response

    Dave,we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those ef...


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    The Subaru staff were wonderful and made the experience quite pleasant. This was our second purchase from this dealership and we will be back. I love my Outback!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dave,we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Beth Pickrell | Marketing Director | bpickrell@quantrell.org


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  • Service

    I took my crosstrek in for the 60,000 mi maintainence. The service department personnel were very friendly and accommodating. They explained the l...

    Dealer Response

    Lisa, it's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If ...


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    I took my crosstrek in for the 60,000 mi maintainence. The service department personnel were very friendly and accommodating. They explained the list of service items to be performed . My car was taken back promptly. They even washed the car! The only thing I didn't like was when I initially called to make an appointment for the service, I was transferred to some woman in Georgia ! She couldn't tell me where the dealer was located and could not answer my questions about the service. I called the dealership back and insisted on speaking with someone in the building . The service department employee, Brandon, answered my questions and gave me an appointment for 2 hours later that day. I would recommend NOT using an offsite scheduler. Otherwise, everyone at the dealership was courteous, kind, patient, and I would definitely return. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Lisa, it's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thanks, Beth Pickrell | Marketing Director | bpickrell@quantrell.org


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