Quantrell Cadillac Subaru & Volvo

We visited the dealership 4-5 times during our research of which vehicle to purchase (Audi, Mercedes, Lexus among others). Not once did the Quantrell manager... interact with us; he would walk by without establishing eye contact or even saying hello. When the final purchase price was being negotiated and appropriate discounts being applied, the sales agent walked to and from the manger's office to relay the information and reprint the sales receipt. There was no interaction with the manager. Disappointing. The sales agent was awesome.

My wife and I went in the showroom to order a new Cadillac Escalade. There was a guy sitting a desk right beside the Escalade that we walked around twice.... He was alone and never even looked up to acknowledge us. There was a woman in the corner at a reception desk that never acknowledged us. We went out to the lot to see what was in stock. We looked at every Escalade they had because she is looking for a particular color. A salesman walked by us and never spoke or asked if we needed help? We walked back into the showroom and walked around the Escalade again and nobody even spoke or asked if we needed help. If you don’t have the look don’t waste your time at this dealership. They lost a very substantial sale and we went somewhere that wanted our business

I stopped in for service today and was blown away by the teamwork, honesty, and extra effort I experienced. I kept wondering "What's the catch?" but they... really were just providing superb service. I've seen this the past three times I visited, so finally decided to find a place I could leave them a review!

We purchased on line in April from out of town. Drove in and had a very successful transaction. Could not ask for nicer, more professional staff. And... they were more than fair with pricing, etc.

The dealership has grown considerably and no longer has the personal quality it once had. The service folks used to know me on sight and I had a longstanding... relationship with one of the sales persons that made things pretty easy. But, compared to other dealerships, this one is very fine.

I have always been more than pleased with the Volvo staff in purchasing my auto as well as it being serviced. All questions are answered and explained... in a professional manner that is comfortable for me in understanding what needs to be done. Thank you all for outstanding service.

Everything looks and feels like the car is now operating better but too soon to tell. I hope I will not have to return for another visit for this issue.

Service was completed to my satisfaction and within the time as I was told.

The process in this dealer is quick, efficient, and friendly. Great reputation of the Volvo dealer and cars. Best car to drive.

The car was ready to go and the staff were very friendly and helpful. My salesperson was not available on the day I picked up the car, but the the rest... of the staff knew all about my purchase and had everything prepared.