Reviews

Average Ratings

3.4
6 lifetime reviews.
  • Disorganized and very communication

    I was looking for a used car and used cars.com to submit an inquiry to this dealership. I was answered fairly quickly and informed that the car ha...


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    I was looking for a used car and used cars.com to submit an inquiry to this dealership. I was answered fairly quickly and informed that the car had just come in and was being detailed/prepped for sale and would it be ok to wait until the end of the week for details/pictures. The end of the week came and went and no communication so in the middle of the following week I sent another email, nothing back. By the start of the 3rd week I got an email asking if I would like pictures of the vehicle via email or text, I replied email. The following email I got said that the car had been sold the previous week!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Couldn't have been easier

    Car dealerships and the buying experience can such a drag. Not at Joseph. They have been in business for 40 years for a reason. They care about...


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    Car dealerships and the buying experience can such a drag. Not at Joseph. They have been in business for 40 years for a reason. They care about their customers and want you for life. I don't buy cars often or haphazardly. I've only owned 2 in the last 22 years - both Nissans. I decided I wanted a Subaru, and between the amazing car and car buying experience, I foresee myself returning to Joseph - 10 years down the road when I'm ready for a new one ;) And I have confidence they will be here and still employing the same great people. Doug and Justin were both top notch!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Direct and efficient

    Direct and to the point. Quick negotiations with my salesman. There wasn't any "take it to my manager shenanigans". Financing was quick and effici...


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    Direct and to the point. Quick negotiations with my salesman. There wasn't any "take it to my manager shenanigans". Financing was quick and efficient!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • unprofessional-go somewhere else!

    During the process of purchasing a used car at this dealership, it took over a week to get any where after applying. During that time, we spoke t...


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    During the process of purchasing a used car at this dealership, it took over a week to get any where after applying. During that time, we spoke to a manager, 3 sales people, and both financial associates. All advised that it would just take a little more time. Although we were told the car would be held while the purchase was being finalized, they sold the car to someone else!!!!! We were not told until WE called AGAIN to check on the status. Completely unprofessional and disrespectful experience with this dealership.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
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  • Friendly dealership with great customer service

    I first called and spoke with Paul. I explained to him how the last dealership down the road ignored me. I'm military and a resident of another st...


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    I first called and spoke with Paul. I explained to him how the last dealership down the road ignored me. I'm military and a resident of another state. I wanted to purchase the vehicle and register it in my home state. Paul bent over backwards to help me out. I am so grateful how Paul and the dealership went above and beyond to assist me. I drove an hour and half to purchase the vehicle. The buying experience was so quick that I thought maybe something wasn't right. I received a great deal on a used vehicle. Paul has many years of experience and was very knowledgeable. I would highly recommend this dealership and Paul with no hesitation.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very fast and easy! No games were played.

    This was a very pleasant buying experience. I have only been able to say that on one other occasion when dealing with an auto dealership. I negoti...


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    This was a very pleasant buying experience. I have only been able to say that on one other occasion when dealing with an auto dealership. I negotiated via email and phone. Paul (my salesman) was very fast to respond, and no games were played. No string of useless and annoying questions, just straight answers. I came to pick the car up. It was ready and waiting. I was in and out in approx. 45 minutes! I highly recommend them, it was a great buying experience.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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