Jake Sweeney Kia Fiat

Christian did a great job explaining everything the dealership was going to do with my car and followed up with the results when the car was done ! Great job I am very satisfied and will continue to use this dealership! Thanks

Easy to deal with. Entire staff is very courteous and accommodating. My salesman was terrific!

Donavon @ Kia Florence went above and beyond to make sure I had my oil change and service check before having to drive to Tennessee. Got me in the morning and had car completed within a little over an hour! Great service!!!!

Stacey (he/him) is the reason car salesmen get a bad reputation. I was completely transparent with him and my situation the entire week leading up to the purchase of a car. I'm disabled at the moment on short term disability and due to high medical bills had to file bankruptcy. I needed a co-signer which I had. I told him, I wasn't paying the sticker price and my monthly payments can't go over a certain amount as I'm on a fixed income. HE ASSURED ΜΕ THROUGHOUT THE WEEK AND JUST PRIOR TO SIGNING PAPERWORK THAT, He understands and he'll take care of me. "I won't pay sticker price." I told him, "If you can't do this, let me know because I have another car at Hyundai I was interested in." He continues to say, he'll get me a deal. He put the entire loan, registration and title in my "co-signers" name. I'm NOWHERE ON ANY OF THE DOCUMENTS. I can't even get my car insured under me! This was never addressed. Then I get home and look at the paperwork, HE IN FACT DID NOT GIVE ME ANY TYPE OF DEAL. "I'M" PAYING STICKER PRICE AND MY PAYMENTS ARE NOT IDEAL .Stacey took advantage of my situation and he lied to me and my co-signer to get a sale. I'm still within the 3 business days of having the car retuned. By Wednesday if things are not fixed and resolved, I will be dropping the car off on the lot. If you're looking for a an honest, hassle free dealership, this is not it.

The people I worked with at Jake Sweeney Kia were all very nice but there was one major issue that causes me to not recommend them. I went to the dealership to look at a new EV6 GT-Line. As I first started talking to the salesman I mentioned that I had recently looked at a new Hyundai Ioniq 5 Limited. I said I understood that the EV6 GT-Line and Ioniq 5 Limited are very similar. He agreed. During the conversation I said I read Hyundai offers Bluelink+ on all 2024 and newer Hyundais to the original owner free of charge for as long as that owner owns the car. He said that Kia has the same thing called Kia Connect. I liked the look of the EV6 better than the Ioniq 5 so with everything else being pretty much the same, I agreed to purchase the EV6. A couple days after getting the car home I found out that Kia Connect has various subscription levels. And that the Ultimate plan (same as Bluelink+) is only offered free for 1 year. After that it is $199 per year. That is a HUGE difference in what I would have gotten with Bluelink+ on the Ioniq 5! So I wrote to my salesman to get clarification on a few things. The main one was Bluelink+ vs Kia Connect. He responded to everything but that. So I wrote to him again about it and didn't receive a response. So I contacted the sales manager at Jake Sweeney Kia. I explained the situation and he said that Bluelink and Kia Connect have typically been the same. So I said Hyundai is now offering Bluelink+. He looked it up while we were on the phone and came to understand the differences. He asked what I was looking for him to do. I said I wanted the Kia Connect Ultimate subscription free of charge for as long as I own the car. (this is what I thought I was getting when I purchased the car). He said he would talk to some people and get back to me. He called me later that day and said he couldn't give me Kia Connect Ultimate for as long as I own the car and offered 1 additional year free or an accessory. Not acceptable.

I had a great experience! Kind, courteous, knowledgeable sales force. Fantastic deals! I highly recommend this dealership and our salesman, Elijah. He’s excellent!

Unfortunately I did not read the reviews about Jake Sweeney Kia Fiat before I wasted a day trying to buy a car from them. For a dealership claiming to have “superior customer service” it was anything but that. I ended the day totally frustrated, annoyed and disappointed. 9:15 a.m. - Spoke on the phone with Austin Law inquiring about a used car I saw online. 9:53 - Texted Austin saying my daughter would be there at 1:30 to test drive the car. 9:56 - Austin replied “perfect, I will have the car ready for her.” I asked him if she liked it, would he need a deposit from her. He said “no, everything can be done over the phone.” 1:45 - Daughter drove car, took pictures and before she left asked him if anything was needed. Again, “no your mom can do everything over the phone.” 2:12 - Texted and spoke to Austin. I offered $488 less than the asking price, cash. 2:31 - Austin texted and said he took my offer to a manager. Then also said someone showed up after my daughter left, to test drive the car. 3:02 - No word from Austin. I called and texted him stating my daughter could be right there with the cash. 3:24 - Austin texted that he was still waiting on a manager approval. (an hour for a manager approval on a cash offer?) 3:55 - A text from Austin saying the car was being sold to another customer. 4:12 - I called Austin and asked for an explanation. He apologized and said he did his best. 4:15 - I called 2 managers, Jesse Parks and Dane Griffith leaving messages requesting someone call me to explain what had just transpired. 9:35 the next morning - sent an email to Zach Sweeney, Used Vehicle Director, asking him for a phone call. It has been a week now. Everyone has gone silent.

The people I worked with at Jake Sweeney Kia were all very nice but there was one major issue that causes me to not recommend them. I went to the dealership to look at a new EV6 GT-Line. As I first started talking to the salesman I mentioned that I had recently looked at a new Hyundai Ioniq 5 Limited. I said I understood that the EV6 GT-Line and Ioniq 5 Limited are very similar. He agreed. During the conversation I said I read Hyundai offers Bluelink+ on all 2024 and newer Hyundais to the original owner free of charge for as long as that owner owns the car. He said that Kia has the same thing called Kia Connect. I liked the look of the EV6 better than the Ioniq 5 so with everything else being pretty much the same, I agreed to purchase the EV6. A couple days after getting the car home I found out that Kia Connect has various subscription levels. And that the Ultimate plan (same as Bluelink+) is only offered free for 1 year. After that it is $199 per year. That is a HUGE difference in what I would have gotten with Bluelink+ on the Ioniq 5! So I wrote to my salesman to get clarification on a few things. The main one was Bluelink+ vs Kia Connect. He responded to everything but that. So I wrote to him again about it and didn't receive a response. So I contacted the sales manager at Jake Sweeney Kia. I explained the situation and he said that Bluelink and Kia Connect have typically been the same. So I said Hyundai is now offering Bluelink+. He looked it up while we were on the phone and came to understand the differences. He asked what I was looking for him to do. I said I wanted the Kia Connect Ultimate subscription free of charge for as long as I own the car. (this is what I thought I was getting when I purchased the car). He said he would talk to some people and get back to me. He called me later that day and said he couldn't give me Kia Connect Ultimate for as long as I own the car and offered 1 additional year free or an accessory. Not acceptable.

Tony was awesome! Everything was perfect from the time I got there until I got my car!

Great experience! Stacey my salesman was fantastic and very helpful and patient! Cody the sales manager also did an amazing job helping us find the perfect car we needed! Just want to give a huge thank you to them!