Jake Sweeney Kia Fiat Hours
Jake Sweeney Kia Florence caters to the needs of each customer with care. We know that you have high expectations, and as a Kia car dealer we enjoy the challenge of meeting those standards each time. Allow Jake Sweeney Kia of Northern Kentucky to demonstrate our commitment to excellence!
Our Cincinnati dealership has a great selection of the Kia Forte, Optima, Rio, Sedona, Sorento, Soul and the Kia Sportage.We also have a great selection of used cars, trucks and SUVs. If you live in the Cincinnatiland area, we would love to earn your business.
"The Tri-state's most trusted automotive name since 1917!"
$15 and up*
Oil, Filter Change
$34.99 and up*
Air Filter Replacement
$22 and up*
$121 and up*
They make sales calls promising newer cars and lower payments just to get you in the door. They seem nice, but buyer beware! They will work numbers any... way they can to make a sale. Even make fraudulent deals with finance companies. For example, put on the paperwork you are putting said amount of money down, then tell you that you are putting down less than that but if the finance company calls you, you should lie and and tell them the other amount. They will also charge many unnecessary fees so a $10,000 car turns into $14,500 being financed. In short, do not trust them and make sure you look over all the paperwork and avoid them tricking you into signing a fraudulent document like they are “doing you a favor”. They offered to help me out after the sale once I left a Google review, but after speaking with them once, they made empty promises and I never heard from them again.
Chris, we appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we man...aged to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, The Jake Sweeney Kia Team
Horrible experience trying to buy a car online from Jake Sweeney Alfa Romeo / Fiat / Kia. Salesperson did not respond to calls, texts or emails in a timely... fashion. They kept emailing the incorrect email address after we corrected them multiple times and the email was still wrong on contract documents they sent. They asked us to print out, scribble on, scan, and send back documents because they don't use DocuSign online (or equivalent.) FedEx-ed us documents irrelevant to our sale, causing confusion and more questions (which they were also slow to answer.) Asked us to sign and return the only copy of legal documents - none of which had the odometer reading filled in (and their notary had already signed off!) When asked, they told us to go ahead and sign and they'd fill in the odometer readings later; that's how they always do it - huge red flag - that's not how legal contracts work! We decided we'd be more comfortable having our local Alfa Romeo dealership buy from Jake Sweeney Alfa Romeo and then we'd buy it from the local. Our salesperson asked if I could scan and send documents to the local dealership - he tried to send them himself but failed and couldn't figure it out? Or maybe he couldn't locate his own documents and was too embarrassed to admit that? They strung us along for several days, saying they'd work with us and then suddenly flatly refused to sell to our local dealership (who has a recorded phone call of them offering to sell the vehicle at a lower price than they offered us.) When I called and spoke to the sales manager he straight-up told me it wasn't worth their time to sell to the dealership because they couldn't tack on enough taxes and fees like they could if they sold directly to us. I asked what price the local dealer would have to offer. He got grouchy and said that under no circumstances would he ever sell to our dealership. It's sad that one Alfa Romeo dealership is being so antagonistic to potential customers (and even their fellow Alfa dealerships!) Really tarnishes my image of the entire brand. I still don't know what to think; we're suspicious maybe there was something wrong with the vehicle and they mysteriously got cold feet when they found out they'd be selling to a dealership with Alfa Romeo experts who'd be doing their own independent inspection? Or maybe that's just a coincidence... ?
We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to... fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, The Jake Sweeney Kia Team
Ryan had the vehicle waiting for us when we arrived. He was more than knowledgeable about the vehicle that we were test driving. We didn't get the, "I'll... have to check on that" routine. Once we decided, the process was within reason and the dealership went out of their way to find the best deal on financing. Before we left, they rewashed the vehicle, topped off the fuel, and dropped off our rent-a-car for us. Coming from Lexington, we were quite satisfied with our purchase.
Thank you for the awesome review of Jake Sweeney Kia of Florence! We appreciate you taking the time to share the experience you had at our store with ...Ryan during the purchase of your vehicle. We strive for excellence so thank you for letting us know we met our goal! If you need anything else please give us a call, but if not enjoy your new vehicle and we hope you come see us again!
Called in knowing exactly what we wanted and was connected with Ricky Hicks. He answered our questions and let us test drive ourselves. No pressure to... buy something pricier. Quick service no fuss. Would buy from Ricky again
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take c...are! Sincerely, The Jake Sweeney Kia Team
Ricky Hicks was my sales person. He was very knowledgable about the vehicle I was considering. He efficiently answered all questions that I asked. I would... recommend this sales person and this dealership.
We really appreciate your feedback, Roger. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if... you ever require automotive assistance in the future, you won't hesitate to reach out to us. Sincerely, The Jake Sweeney Kia Team
Make sure you look your contract over very closely before you sign it. If Rom Beagle tells gap insurance is included in extended warranty he is lying.... It costs $999.00 by itself and when you call try to call him to confront him he doesn’t have the decency to return your calls. Brent Kennedy is an awesome salesman until you drive vehicle off the lot. If he made you any promises better have it in writing because chances are you aren’t going to hear from him again either.
Thank you for alerting us of this issue, Cheryl. We would like to assure you that we never intend to do anything but provide the best possible custome...r service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, The Jake Sweeney Kia Team
I inquired about a vehicle on their lot and never heard back from this dealership. Pretty bad customer service if you ask me. I’ll be looking at a different... dealership who needs and wants the business.
We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us.... Please contact us directly at your earliest convenience. Thank you! Sincerely, The Jake Sweeney Kia Team
Brent Kennedy helped us along the way to purchase our first Kia. The Telluride is amazing and the Jake Sweeney team was outstanding all along the way.... So pleased with our purchase!
Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brent was there to pro...vide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Jake Sweeney Kia Team
Overall the service was good they were very knowledgeable in keeping me informed with what had to be done with my Sorento SUV..It took a little longer... but they wanted to be sure everything was taking care of.Thank you very much Joshua for being very courteous.G.Glaze.
I came into Jake Sweeney Kia knowing pretty much what I wanted - an affordable lease on a Kia Optima. I came in over the Labor Day weekend expecting a... long wait, but, despite the business of the holiday weekend, JJ Parsons got me in and out quickly with exactly what I wanted. He made sure I knew what my options were, but didn't make feel pressured into upgrades or trim packages that would have stretched my budget. It was definitely worth the drive from Louisville!