Kerry Toyota

I purchased my Toyota from a dealer in Indiana back in 2009 and now call Kerry Toyota home. I had recall work that needed to be done on my vehicle and... I was provided transportation to and from my home while repairs were made. The shuttle drivers were super friendly and Mr. Anderson the CSR I spoke with with was very professional . I was also able to schedule my appointment online which made things work out even better. A class act all around. I even received a telephone call from Toyota to check out how my experience was. I will definitely return and recommend Kerry Toyota to others.

Went in after seeing a vehicle online. It had just been traded in so there were no photos of it yet but that didn't stop John from helping out. I contacted... him and he replied very quickly. Long story short, the car was perfect and John was able to make it happen. No pressure at all, he had the car ready for me to test it and after it was purchased he made sure it was given a quick once through, filled the tank and I was off. Thank you for the wonderful service and a wonderful car!

We have received excellent service in placing the care of our 2012 Toyota RAV4 in the hands of Kerry Toyota in Florence, KY. As we have been vacationing... back east for six months, Kerry Toyota has performed our scheduled maintenance needs twice now. It is so nice to know of a place we can go when away from home. The name of the service person who assisted us on 9.4.2018 was 7284 Ashley Noel.

I've been looking for an FJ Cruiser that fit my requirements for the last year or so. My needs were specific, a certain color, year, mileage, and of course,... price. I found one that fit my criteria on Cars.com, and the only problem was that it was 80 miles away, at Kerry Toyota. Like most people, my schedule is loaded with work and family commitments. If I was going to buy this car, I needed a no-nonsense dealership that would work with me via email, to determine a selling price and trade in value for my car. John Sandlin from Kerry Toyota contacted me immediately, and provided direct feedback to my emailed offer. It took about 4 emails for us to agree on everything. When I showed up that weekend to close the deal, I was concerned that I might get the runaround. Would the salesman play games, raising the price, perhaps trying to leverage the fact that I'd driven 80 miles one-way to get this car. John did NONE of that. He was good to his word on the price and trade in value. But more than that, he was genuinely helpful. He set up a video to demonstrate certain technical aspects of the FJ Cruiser, and made sure I knew everything I had to do to get the car certified in Ohio so that title transfer could proceed. All told, I test drove the vehicle, had my trade in inspected, filled out the paperwork while they prepped by "new" FJ Cruiser, and was out the door in a little over 90 mins. I appreciate John's professionalism, knowledge and friendly demeanor, and I share his love of Toyota machines! -Mike Rhoades

John Sandlin was incredibly helpful in finding us the perfect car in our price range and for our needs. We went to several other dealerships without finding... what we were looking for and ended up at Kerry Toyota with John. We couldn't be happier that we found such a good deal. John was helpful and nice throughout the time we were there and everything went very smoothly. We will be back!

Mike was very knowledgeable of the vehicles we were looking at, and ultimately purchased. He made our purchasing experience seem effortless and an enjoyable... experience.

My husband and I just bought our 6th car from Kerry Toyota. We needed a used vehicle quickly because of a totalled car. John Sandlin went right to work... and found my husband a PERFECT little used Ranger Edge - clean, low mileage, great price. He worked with us quickly and was super nice throughout the entire transaction from start to finish. We will continue to use and recommend Kerry Ford in Florence!

"I asked Ronda the service advisor if there was an update for my transmission shifting between 2nd and 3rd gears because it was hard at times and backing... out of the garage therewas a surge/jerking feeling going on between the transmissions and engine. When I picked up my Tacoma Ronda informed me that the tech did an update and I just want to say thank you to Ronda and the tech for getting this done this update has fixed my shifts forward and no more surge/jerking backing up out of the garage. Thank you Kerry Toyota!"

I bought a car From Brad Simpson at the Kerry certified pre-owned dealership. He was more than understanding and patient. He came in on his off day (when... the car was ready for pick up) just to show me how to work my car stereo and show me the ins and outs of the car and also to make sure my family had no further questions or concerns. I have nothing but great things to say about the service and people at kerry certified! I had gone to other dealerships that shrugged me off but made a bad ladting impression. I really, really needed a car for my family. I told him what we needed and my price range and we got our car. I was actually speechless that Brad and the big boss(I forgot his name) were so genuinely focused on our needs and wants. I cant express in words how comfortable I felt at Kerry. I will be upgrading next year and I will be going back! Such an amazing experience! I cannot say the same for the Car service department....

This is our second time working with John at Kerry Toyota. He was extremely friendly and able to help us find what we were looking for. We spoke over the... phone and he had the van ready when we arrived. We would definitely send friends and family his way!