Reviews
Write a reviewTook my deposit and I had to cancel.
Took my deposit and I had to cancel. Refused to give my money back and to even return telephone calls.
Took my deposit and I had to cancel.
Took my deposit and I had to cancel. Refused to give my money back and to even return telephone calls.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Customer
Was awesome customer service and had patience And understanding love the service thank you very much good day still interested in getting this vehicle Get in touch
Customer
Was awesome customer service and had patience And understanding love the service thank you very much good day still interested in getting this vehicle Get in touch
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Highly recommended
Awesome experience! Tod Bertram was our salesman and I would recommend him if anyone is needing to buy a new or used car. Tod went above and beyond to put us in the car and payment we wanted. Satisfied customer 😃
Highly recommended
Awesome experience! Tod Bertram was our salesman and I would recommend him if anyone is needing to buy a new or used car. Tod went above and beyond to put us in the car and payment we wanted. Satisfied customer 😃
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
4th Vehicle Purchase from Alton Blakley Honda, Somerset
Todd & Rick worked with us until the numbers were right and we appreciate that. We do highly recommend this dealership for anyone looking for a Honda. We did our homework and knew what others had paid for the CRV. All we needed was for one in the right color to be in stock so that we could look at it...a couple of days later...there it was! The most important thing for us was the best price we could get the SUV for since we were purchasing. We were willing to travel anywhere with- in KY but we didn't have to. Thanks SO MUCH guys! We're enjoying the CRV. It's awesome! Wishing you all a Very Merry Christmas and health in 2018 Peter & Vera
4th Vehicle Purchase from Alton Blakley Honda, Somerset
Todd & Rick worked with us until the numbers were right and we appreciate that. We do highly recommend this dealership for anyone looking for a Honda. We did our homework and knew what others had paid for the CRV. All we needed was for one in the right color to be in stock so that we could look at it...a couple of days later...there it was! The most important thing for us was the best price we could get the SUV for since we were purchasing. We were willing to travel anywhere with- in KY but we didn't have to. Thanks SO MUCH guys! We're enjoying the CRV. It's awesome! Wishing you all a Very Merry Christmas and health in 2018 Peter & Vera
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Totally pleased
We've used the service department for my '07 CR-V I bought before we moved. I was looking for a newer CR-V and met Shane. He was extremely helpful and not at all pushy nor impatient with all our questions. Completely satisfied with our experience. Highly recommend.
Totally pleased
We've used the service department for my '07 CR-V I bought before we moved. I was looking for a newer CR-V and met Shane. He was extremely helpful and not at all pushy nor impatient with all our questions. Completely satisfied with our experience. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to submit this kind review, Joann! So happy you had a great experience with us.
Low stress trade-in and new car purchase
Alton Blakely Honda gave us a good deal on our trade in and a good price on our new Odyssey. Their first offer was very reasonable and negotiations were friendly and easy. They did not have the van we wanted in stock, but they found one and had it ready to pick up the next day. Overall, a low stress, low hassle process.
Low stress trade-in and new car purchase
Alton Blakely Honda gave us a good deal on our trade in and a good price on our new Odyssey. Their first offer was very reasonable and negotiations were friendly and easy. They did not have the van we wanted in stock, but they found one and had it ready to pick up the next day. Overall, a low stress, low hassle process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience!!
My husband and I have always been a big fan of the Honda line of automobiles. Not only is a Honda stylish and ecomomical, but it is extremely reliable and will run forever if you keep the maintenance up on it. So, when my husband decided he was interested in the newly redesigned 2016 civic, we went to our local dealership in Somerset, Ky. We got an amazing deal on an amazing Car!! Our sales associate, Chase, worked really hard to help us get the car of my husband's dreams!! Since he wanted some custom features and we found out that Honda wasn't taking special orders on the particular type of trim line my husband wanted after all, we weren't sure if we could even get one. But, Chase made it happen...at an incredible price too!!! And Alton Blakely worked with us all the way to ensure we got the best interest rate we could. Everyone involved, from management to financing, was so courteous and friendly every step of the way! Also, when selecting care plans and warranties, Sean was great for explaining the various options and for helping us pick the best coverage that was individualized to our needs! Customer service is top notch and second to none!! Alton Blakely Honda of Somerset really works with the customer to assist them with getting the best value for the best deal out there! And, when we are ready for scheduled maintenance in the future, we will rest easy knowing that Alton Blakely Honda's service Dept is top rated for quality work and customer satisfaction! Adam, David, and the entire service team really care about doing the job right and have always been so good abt meeting any of our service needs in a timely and convenient manner and friendly atmosphere! We Love our new Civic!!! We Will Definitely go back to Alton Blakely Honda of Somerset when we decide to buy our next Honda!!!
Great Experience!!
My husband and I have always been a big fan of the Honda line of automobiles. Not only is a Honda stylish and ecomomical, but it is extremely reliable and will run forever if you keep the maintenance up on it. So, when my husband decided he was interested in the newly redesigned 2016 civic, we went to our local dealership in Somerset, Ky. We got an amazing deal on an amazing Car!! Our sales associate, Chase, worked really hard to help us get the car of my husband's dreams!! Since he wanted some custom features and we found out that Honda wasn't taking special orders on the particular type of trim line my husband wanted after all, we weren't sure if we could even get one. But, Chase made it happen...at an incredible price too!!! And Alton Blakely worked with us all the way to ensure we got the best interest rate we could. Everyone involved, from management to financing, was so courteous and friendly every step of the way! Also, when selecting care plans and warranties, Sean was great for explaining the various options and for helping us pick the best coverage that was individualized to our needs! Customer service is top notch and second to none!! Alton Blakely Honda of Somerset really works with the customer to assist them with getting the best value for the best deal out there! And, when we are ready for scheduled maintenance in the future, we will rest easy knowing that Alton Blakely Honda's service Dept is top rated for quality work and customer satisfaction! Adam, David, and the entire service team really care about doing the job right and have always been so good abt meeting any of our service needs in a timely and convenient manner and friendly atmosphere! We Love our new Civic!!! We Will Definitely go back to Alton Blakely Honda of Somerset when we decide to buy our next Honda!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service!
I would highly recommend this dealership to anyone looking for a new or used car. The car salesman was very knowledgeable of the specific car I was interested in.They helped me find the perfect car I was looking for. I walked away with a new car less than 2 hours!
Excellent customer service!
I would highly recommend this dealership to anyone looking for a new or used car. The car salesman was very knowledgeable of the specific car I was interested in.They helped me find the perfect car I was looking for. I walked away with a new car less than 2 hours!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent buying experience
We had a great experience buying our 2016 Honda Pilot from Alton Blakely! Our salesman, Eric, was knowledgeable and worked very hard to find the exactly what we wanted! We are so happy we made the short drive from Lexington to Somerset!
Excellent buying experience
We had a great experience buying our 2016 Honda Pilot from Alton Blakely! Our salesman, Eric, was knowledgeable and worked very hard to find the exactly what we wanted! We are so happy we made the short drive from Lexington to Somerset!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience
This dealership was by far the best experience ever in purchasing a vehicle. Absolutely NO pressure in buying my truck yesterday. All sales were extremely nice especially mine.I recommend this dealership to anyone and I will definitely go back.
Awesome experience
This dealership was by far the best experience ever in purchasing a vehicle. Absolutely NO pressure in buying my truck yesterday. All sales were extremely nice especially mine.I recommend this dealership to anyone and I will definitely go back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car