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Don Franklin Chrysler Jeep Dodge RAM Fiat

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:30 AM - 5:30 PM

Don Franklin Chrysler Jeep Dodge RAM Fiat Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:30 AM - 5:30 PM

Tuesday

8:30 AM - 5:30 PM

Wednesday

8:30 AM - 5:30 PM

Thursday

8:30 AM - 5:30 PM

Friday

8:30 AM - 5:30 PM

Saturday

8:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2004

At our Don Franklin Somerset dealership, serving Lexington drivers, we proudly provide customers vehicles from Chrysler, Dodge, Jeep, Ram, Fiat & Nissan brands. If you're looking for a new car near Lexington, then look no further than Don Franklin Somerset.

...



At our Chrysler Dodge Jeep & Nissan dealership in Somerset we have every new Chrysler, Dodge, Jeep, Ram, Fiat & Nissan model just for you.

"The leading Chrysler, Dodge, Jeep, Ram , Fiat & Nissan dealer in Somerset KY"

Service

Oil, Filter Change

$34 and up*

Tire Rotation

$19.95 and up*

Fluid Top-Off

Complimentary

Car Wash

$5 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
498 lifetime reviews. Includes reviews of Don Franklin Chrysler Jeep Dodge RAM Fiat from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    August 9, 2018

    Picked up a car that was took in for service. The technician told my mechanic one thing and told me a completely different story. Ask for copies of what... they did and they wouldn???t give me one sheet that they had requested I sign. Felt like they were telling me one thing because I was a woman and the mechanic that I trust was told a completely different story by the same technician.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 20, 2018

    I live pretty far from the dealership but I found a truck on cars.com matching my wants. I didn’t buy, but they were very professional and timely.

    5.0 out of 5
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    Not Applicable
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 8, 2015

    My wife and I recently bought our 4th New Nissan at Don Marshall, and they are truly exceptional. They are honest and explain everything thoroughly as... they are doing it. My wife and I both left feeling completely satisfied!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 28, 2017

    I want to warn everyone so the same thing doesn???t happen to them. Don Franklin Nissan in Somerset formally known as Don Marshall Nissan is full of dishonest... people. I found a vehicle I was interested in and they promised not to run my credit before we worked out a deal for the price. I have great credit, but wasn???t sure I was buying this car and wanted to protect that. Anyways, they ran it while checking to see what the best deal was because they thought we would never know, however thanks to my credit karma app I immediately knew. Our salesman came back and acted like nothing happened. When confronted he said he didn???t know how that happened that it must???ve been a misunderstanding. His sales manager came out after this and I started getting more upset and just said he wasn???t sure what happened and was sorry. Obviously I did not buy a vehicle here and will never buy one from this dealership, but now have a lower credit score due to them trying to pull something over on me. 😡🙄

    1.0 out of 5
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    2.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 29, 2017

    get at answering question, calling , emails to help me out thank for great job

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 9, 2017

    Took my truck in for service this morning, told the lady at the desk to put the quart of Lucas oil in and to make sure they greased the front end. This... is the 2nd time I have had to grwase the front end myself! This is very unprofessional and unacceptable! Horribly dissatisfied!! Tyler Sexton

    1.0 out of 5
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    5.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    May 9, 2017

    Engine light on then gas gage quits working on my 2014 Dodge Ram 1500 with 46000 miles on it. $ 567 to replace the sensor.....RIDICULOUS. .

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2017

    I got timely follow up when I called in to inquire about a car. The salesman was friendly and knowledgeable and I felt completely comfortable around him.... I've bought several cars from Don Marshall and this certainly won't be the last!

    5.0 out of 5
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    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 23, 2017

    I bought my Nissan Armada new in 2013 from Van, which was the best salesman as far as were concerned. The other day my husband took it off the curb. Immediately... after that my car started to make a clicking- clunking sound. I was to leave for Georgia the next day. I stopped by and they put it up on the rack and found that the brake cables broke lose from the clamp they were in and the emergency brake cover was starting to rub off. they retied the brake lines up and set me on my way with no charge. Jaime waited on me and he is very professional and friendly. I had a non eventful time purchasing the car, in other words NO grand wizards as I call it. I was told the bottom line price on the car, after researching and making sure it was a deal I purchased it. I hated buying cars in the past but not now, thanks to Don Marshall dealership and their wonderful auto lube department. that's the thing also the repair place wasn't even the service dept. it was their lube place at the bottom of the hill. I highly recommend and will purchase from them in the future. Thanks Jaime, Don Marshall and servicemen for getting me back on the road.

    5.0 out of 5
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    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 5, 2017

    They try to push filters,tires,bulbs and wipers on you even when you replace NEW TIRES & FILTERS a week before a oil change is due. I asked them how is... that possible! It was like watching mice scatter when you flip a light on. This is strike 2 Mr Don Marshall! Instead of oil for life it will be rid of dealership for life! I've done LOTS business so has my family & friends in the last 10yrs and many of bird dog fees but this is ridiculous

    1.0 out of 5
    Customer Service
    1.0 out of 5
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    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the apology! BUT I still can't understand why techs recommend these items when they have been replaced the oil change before or a week prev...ious to the oil change. For example they said it took 20mins to get the cabin filter out and 20mins to put the new one back in which cost $70! So on the next oil change they recommend to change it again and the vehicle was only in the shop 15mins! So how was the oil changed and filter(checked) that fast if it took 20mins just to get to it?

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Don Franklin Chrysler Jeep Dodge RAM Fiat

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