New 866-224-2050 Dealer Website
Used 855-887-6158 Email Dealer
Service 866-331-4077

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
644 lifetime reviews. Includes reviews of Acura Columbus from DealerRater.com
  • Buying a used car experience

    Always very considerate when looking to buy. The sales staff is always very helpful.

    Dealer Response

    Thank you for giving us an opportunity to help! Have a great week! - John Connelly Owner/Acura Columbus


    Show Full Review

    Always very considerate when looking to buy. The sales staff is always very helpful.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for giving us an opportunity to help! Have a great week! - John Connelly Owner/Acura Columbus


    Hide Full Review
  • air bag recall serviced

    very nice staff i felt welcome when i arrived the customer lounge is very nice and relaxing i enjoyed the free snacks and the restrooms were also ...


    Show Full Review

    very nice staff i felt welcome when i arrived the customer lounge is very nice and relaxing i enjoyed the free snacks and the restrooms were also very clean

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Easy in, easy out...
    March 24, 2017

    Great group of people to work with! Always attentive and friendly, and somehow know me by name every time i walk in the door. I've been using them...

    Acura Columbus

    Thanks! We like having the Pint Room across the street also! Have a great weekend. - John Connelly Owner/Acura Columbus


    Show Full Review

    Great group of people to work with! Always attentive and friendly, and somehow know me by name every time i walk in the door. I've been using them for the last three years and have never had a bad experience. Bonus... Pint Room is across the street. ;-)

    Does recommend this dealer
    Came in for service or repair
    Acura Columbus

    Thanks! We like having the Pint Room across the street also! Have a great weekend. - John Connelly Owner/Acura Columbus


    Hide Full Review
  • Positive and great experience!!
    March 23, 2017

    I went in to test drive a used Acura ILX and ended up buying a 2017 model instead, Francesco was very helpful and informative. I have never been ...

    Acura Columbus

    Trisha- Thanks for the feedback and the review! Glad Francesco and Brian could help and thanks for giving us a chance. - John Connelly Owner/Ac...


    Show Full Review

    I went in to test drive a used Acura ILX and ended up buying a 2017 model instead, Francesco was very helpful and informative. I have never been to the dealership so it was a great first time experience. Everything was explained to me and I left feeling very confident in my decision to buy. We dealt with Brian on all the finance and he worked hard to find us what we needed, very helpful and even stayed after hours to help us! Clearly both went above and beyond!

    Does recommend this dealer
    Acura Columbus

    Trisha- Thanks for the feedback and the review! Glad Francesco and Brian could help and thanks for giving us a chance. - John Connelly Owner/Acura Columbus


    Hide Full Review
  • Cruise Control
    March 23, 2017

    This soft ware problem was handled with efficiency. Our car was returned to us all cleaned up without us asking for it to be washed. My husband ...

    Acura Columbus

    I am glad all went well and that Zach could help! Have a great week. - John Connelly Owner/Acura Columbus


    Show Full Review

    This soft ware problem was handled with efficiency. Our car was returned to us all cleaned up without us asking for it to be washed. My husband & I were very pleased with all involved.

    Does recommend this dealer
    Came in for service or repair
    Acura Columbus

    I am glad all went well and that Zach could help! Have a great week. - John Connelly Owner/Acura Columbus


    Hide Full Review
  • Nothing routine about their customer service
    March 22, 2017

    I'm always very pleased by the customer service staff at Acura Columbus. They are friendly, attentive, and genuinely care about creating a positi...

    Acura Columbus

    Dave- Thank you very much! Definitely makes me feel good and I am glad that Jami and Zach could help. Thanks, John Connelly Owner/Acura Columbus


    Show Full Review

    I'm always very pleased by the customer service staff at Acura Columbus. They are friendly, attentive, and genuinely care about creating a positive experience for me. My loaner car was ready and waiting. It was exactly what I wanted from a transaction for scheduled maintenance for my RDX: quick and efficient.

    Does recommend this dealer
    Came in for service or repair
    Acura Columbus

    Dave- Thank you very much! Definitely makes me feel good and I am glad that Jami and Zach could help. Thanks, John Connelly Owner/Acura Columbus


    Hide Full Review
  • Best Customer Service and Price!
    March 22, 2017

    Adam Hannah of Acura Columbus helped my family find the exact car we were looking for. We told him the type of car we wanted and he took the tim...

    Acura Columbus

    I am so happy that Adam was able to help. We are very proud of him. Thanks for giving us the opportunity to help. Thanks, John Connelly Owner/...


    Show Full Review

    Adam Hannah of Acura Columbus helped my family find the exact car we were looking for. We told him the type of car we wanted and he took the time to search for it. He contacted us right away when he came across our desired car, we were able to test drive it, and then we came back the very next day to purchase it! We have been looking for the right used SUV for about 6 months and are happy we found Acura Columbus. Adam was knowledgeable, personable, honest, and genuine. He helped us find a safe family vehicle that we are very pleased to now own. We highly recommend going to Acura Columbus and Adam is the best!

    Does recommend this dealer
    Acura Columbus

    I am so happy that Adam was able to help. We are very proud of him. Thanks for giving us the opportunity to help. Thanks, John Connelly Owner/Acura Columbus


    Hide Full Review
  • Safety recall on passenger seat airbag.
    March 21, 2017

    The staff were extremely courteous, helpful and efficient. They had all my paperwork ready and I was able to leave immediately for work with a lo...

    Acura Columbus

    Definitely makes my day to read about things being well-run! Now if we can just duplicate that every day ... we are trying!! Thank you so much f...


    Show Full Review

    The staff were extremely courteous, helpful and efficient. They had all my paperwork ready and I was able to leave immediately for work with a loaner car.You have a well run organization!

    Does recommend this dealer
    Came in for service or repair
    Acura Columbus

    Definitely makes my day to read about things being well-run! Now if we can just duplicate that every day ... we are trying!! Thank you so much for your kind words. - John Connelly Owner/Acura Columbus


    Hide Full Review
  • Disaster avoided ...
    March 21, 2017

    My RDX was losing about 5 pounds per week from my right rear tire. Todd and Zach discovered that not only was it leaking, there was a bulge on th...

    Acura Columbus

    Walker- Thank you for the past 13 years! Glad Todd and Zach could help. Hope you have a good trip to Florida. Thanks, John Connelly Owner/Acu...


    Show Full Review

    My RDX was losing about 5 pounds per week from my right rear tire. Todd and Zach discovered that not only was it leaking, there was a bulge on the inside. We were about to go to Florida and had it blown on the road, we would have been perhaps in an accident. There is a reason why we have been using the service department since 2004! By the way, I can say that we have never had a "redo" on the work that is done by the actual mechanical repair folks.

    Does recommend this dealer
    Came in for service or repair
    Acura Columbus

    Walker- Thank you for the past 13 years! Glad Todd and Zach could help. Hope you have a good trip to Florida. Thanks, John Connelly Owner/Acura Columbus


    Hide Full Review
  • Above and Beyond
    March 17, 2017

    My Acura TSX rarely has any problems (109,000 miles), so I tend to go to my dealer for maintenance. This time I had to have the brakes replaced, a...

    Acura Columbus

    This was wonderful to read. I am so happy that Jami and the team were able to work with you. We all try our best to put ourselves in our custome...


    Show Full Review

    My Acura TSX rarely has any problems (109,000 miles), so I tend to go to my dealer for maintenance. This time I had to have the brakes replaced, and the clutch checked. Jamie was my service agent, and she went above and beyond what I have experienced at past dealers. She kept me constantly informed (but not intrusively so) with a phone app, and had two other service people drive the car to check out a particularly puzzling problem. They agreed the clutch was acting hinky (my word) and finally resolved it as not being a problem. They did not even charge me for the extensive, time-intensive diagnostic work. I felt as if Jamie were treating my car as it was her own problem, and that is a rare relationship to have with a service agent who must process dozens of cars a week. I don't feel that Jamie is an exception for Acura Columbus. All the agents and people who work there seem to enjoy their time their, at least that is how it seems to me, seeing from the outside. John, the manager, has put together a great team of people who are skilled at their job and still considers the customer relationship as important.

    Does recommend this dealer
    Came in for service or repair
    Acura Columbus

    This was wonderful to read. I am so happy that Jami and the team were able to work with you. We all try our best to put ourselves in our customer's shoes and treat people the way we want to be treated when we need service. I hope your TSX gives you another 109k miles with no problems. Thanks, John Connelly Owner/Acura Columbus


    Hide Full Review