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Reviews

Average Ratings

4.9
1431 lifetime reviews. Includes reviews of Crown Eurocars of Dublin from DealerRater.com
  • Extraordinary experience!!!

    Purchased Pre-Certified 2010 c300 Sport, August 2013 My husband and I contacted the dealership at 11pm on Sunday (the day before a holiday) and re...

    Dealer Response

    Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associa...


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    Purchased Pre-Certified 2010 c300 Sport, August 2013 My husband and I contacted the dealership at 11pm on Sunday (the day before a holiday) and received a VIP appointment the next day. We were called prior to our appointment and greeted at the door. Our sales associate, Mike was friendly and inviting. We walked in knowing what we wanted and our sales associate did not try to alter our choices or up sell us. Although we were browsing what we considered to be the lower priced vehicles (avg $26-$30k) we were treated as if we were purchasing the highest value car on the lot! All staff were extremely knowledgeable and made the pair of us feel comfortable and valued. This was not the used car experience that we are accustomed to. KUDOS to Crown Eurocars! The free car washes and no non-sense service practices will ensure that we come there first for our next car purchase. Several hours after leaving and purchasing we were pleasantly surprised by a follow up phone call. Truly a unique experience in car buying!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help! Your Friends at Crown Mercedes-Benz Dublin


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  • Routine maintenance
    May 27, 2017

    Shen Saguisi provided prompt, efficient and professional service for my routine maintenance appointment. Excellent job and hassle free. Would high...


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    Shen Saguisi provided prompt, efficient and professional service for my routine maintenance appointment. Excellent job and hassle free. Would highly recommend this dealership to my friends.

    Does recommend this dealer
    Came in for service or repair

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  • Thanks

    Have purchased Mercedes for many years and have total confidence in Crown and our salesman Michael Antauer.


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    Have purchased Mercedes for many years and have total confidence in Crown and our salesman Michael Antauer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Competent People and Excellent Service Keeps My Patronage
    May 18, 2017

    I have been coming to Crown Mercedes-Benz since 2001. I have consistently received good service from professionals, who knew my car and accommoda...

    Crown Eurocars of Dublin

    Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value ...


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    I have been coming to Crown Mercedes-Benz since 2001. I have consistently received good service from professionals, who knew my car and accommodated my time schedule and needs. This week I decided to purchase a new certified used car. Steven Bennett was the sales person at Crown who worked with me to select the best car to fit my needs. I was impressed with Steven's sincerity and service orientation. Steven provided me with all the information I requested along with his honest opinions on my narrowed list of cars. He guided my selection by asking the right questions, probing my inner preferences, and, ultimately, increasing my comfort with my final choice. I would highly recommend Steven.

    Does recommend this dealer
    Crown Eurocars of Dublin

    Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. We look forward to seeing you next time you stop by! Regards, Crown Mercedes-Benz Dublin


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  • Initial Level "A" Service
    May 18, 2017

    I recently took my GLC 300 in for the initial level "A" service. I set up the appointment with Todd Johnson who wrote up the request for servic...


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    I recently took my GLC 300 in for the initial level "A" service. I set up the appointment with Todd Johnson who wrote up the request for service with me. Todd is always very thorough and made sure he understood all the issues that I was looking to have addressed. Todd followed up as promised and advised that the process would take a little longer than anticipated as a part that was needed was ordered and would be there the next day. My car was ready as promised and I was provided a loaner. My car was clean and all issues were resolved the first time. Todd Johnson is one of the best Service Advisor"s that I have ever worked with and I would highly recommend you contact Todd If you need service work at Crown.

    Does recommend this dealer
    Came in for service or repair

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  • Always a great experience to work with Crown Eurocars
    May 17, 2017

    It is no wonder Crown is the winner of the 2017 Dealership of the Year. They make leasing, purchasing and servicing a car a pleasant, seamless ex...


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    It is no wonder Crown is the winner of the 2017 Dealership of the Year. They make leasing, purchasing and servicing a car a pleasant, seamless experience. Sales Manager ,Craig Brooks, never forgets a client and is always welcoming and helpful. In the Finance department Ashli McConnell promptly, cheerfully,thoroughly and patiently facilitated the documents. This was my first time working with sales representative, Melisa Greenberg. She is so personable, knowledgeable, and helpful. She focuses on her customer and is dedicated to making the sales/ leasing process painless by performing as many tasks as she can concerning your trade in car, your insurance changes, downloading apps, instructing you in the new car features, and overseeing the preparation of the new car. Amazingly she does all of this in a relaxed and friendly manner. She also follows up with phone calls after the process is complete to offer any help that may be needed. I really look forward to working with her again. Thanks, Melisa Kay Lias

    Does recommend this dealer

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  • service
    May 17, 2017

    The service was no different than it usually is.....consistently great. Have worked with Todd Johnson for many years and have not a problem or co...

    Crown Eurocars of Dublin

    We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our...


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    The service was no different than it usually is.....consistently great. Have worked with Todd Johnson for many years and have not a problem or complaint. We purchased our first car from Crown when they opened in Dublin and have been buying cars from them ever since. My primary dealings in sales are with Stephen Revard and service with Todd. Very satisfied and currently have a new SL on order with Stephen.

    Does recommend this dealer
    Came in for service or repair
    Crown Eurocars of Dublin

    We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future. Regards, Crown Mercedes-Benz Dublin


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  • Exceptional Service
    May 15, 2017

    My service experiences at Crown always start with Todd Johnson. Todd understands real customer service and has excellent product knowledge. Car se...

    Crown Eurocars of Dublin

    Thank you for taking the time to share your experience. We are pleased to know that Todd Johnson has taken such great care of you. Our aim is to g...


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    My service experiences at Crown always start with Todd Johnson. Todd understands real customer service and has excellent product knowledge. Car serviced and a positive experience, doesn't get any better than that.

    Does recommend this dealer
    Came in for service or repair
    Crown Eurocars of Dublin

    Thank you for taking the time to share your experience. We are pleased to know that Todd Johnson has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Regards, Crown Mercedes-Benz Dublin


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  • Satisfied!
    May 14, 2017

    We had a very professional and efficient buying experience, Bill Stevenson was our salesperson, honest, expeditious throughout. Other people at t...

    Crown Eurocars of Dublin

    We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that W...


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    We had a very professional and efficient buying experience, Bill Stevenson was our salesperson, honest, expeditious throughout. Other people at the dealership were professional. Thank you!

    Does recommend this dealer
    Crown Eurocars of Dublin

    We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that William Stevenson took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future. Sincerely, Crown Mercedes-Benz Dublin


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  • Great Customer Service
    May 12, 2017

    My experience in the Service Department was stress free all because Michael Lyons. From the very beginning his focus was on making sure that my v...


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    My experience in the Service Department was stress free all because Michael Lyons. From the very beginning his focus was on making sure that my vehicle was taken care of properly and that I was not inconvenienced during this process. I appreciate the service that I received. I highly recommend Crown Eurocars of Dublin. Linda Wright

    Does recommend this dealer
    Came in for service or repair

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