Purchased Pre-Certified 2010 c300 Sport, August 2013 My husband and I contacted the dealership at 11pm on Sunday (the day before a holiday) and receiv...ed a VIP appointment the next day. We were called prior to our appointment and greeted at the door. Our sales associate, Mike was friendly and inviting. We walked in knowing what we wanted and our sales associate did not try to alter our choices or up sell us. Although we were browsing what we considered to be the lower priced vehicles (avg $26-$30k) we were treated as if we were purchasing the highest value car on the lot! All staff were extremely knowledgeable and made the pair of us feel comfortable and valued. This was not the used car experience that we are accustomed to. KUDOS to Crown Eurocars! The free car washes and no non-sense service practices will ensure that we come there first for our next car purchase. Several hours after leaving and purchasing we were pleasantly surprised by a follow up phone call. Truly a unique experience in car buying!
Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates!... Please contact us when your new vehicle is ready for its first service. We would be happy to help! Your Friends at Crown Mercedes-Benz Dublin
Melisa Greenberg thought of everything! Buying a car from such a friendly professional is the way to go. She knows and loves the product which make...s the experience exceptional.
Thank you for your time and your kind review. We are pleased to hear that Melissa was able to help you find the perfect vehicle to meet your needs. W...e look forward to seeing you again when your new car is ready for its first service! Regards, Crown Mercedes-Benz Dublin
I came for routine maintenance, one of keys can???t open door remotely. Shen took care of everything for me. The loaner car was ready to go when I sho...wed up. He iwas very professional and caring at same time. Couldn???t be happier. Thanks for the great service
Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look for...ward to seeing you again when your car is ready for its next service. Sincerely, Crown Mercedes-Benz Dublin
I was searching for a CLA-250 and the sales staff at Crown made it super easy to do this. The staff is very friendly and they have a wide selection of... all kinds of cars.
Congratulations on your new CLA-250. Thank you for spreading the word that Crown makes the car buying process easy and fun! Sincerely, Crown Mercede...s-Benz Dublin
My first time for an oil change and was put to ease very quickly. Everything was explained clearly when making the appointment and on my arrival, my... future services will be done here
Purchased a new 2018 AMG C63S from Rachel and everything went very smooth! Rachel was very knowledgeable and quick to respond to all my questions. I... would purchase another car from Rachel and Crown again!
We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers an...d it is encouraging to hear about your positive experience. Please feel free to contact us if you have any questions about your 2018 AMG C63S. Sincerely, Crown Mercedes-Benz Dublin
Melisa responded promptly to my inquiry through CarGurus and we were able to quickly set up an appointment for me to look at the vehicle I was interes...ted in. She was not what I expected in terms of a 'car sales person'. She was extremely professional, intuitive and was able to relate to me and my situation in a way that was not contrived. She was very informative without being condescending and I believed very early on that she was trustworthy. I was cutting it close with completion of my financing and getting back to the dealership before closing. However, she notified her manager who waited until I arrived with the necessary documents, which was about 15 minutes after closing. After all that, Melisa called the next day to make sure I was satisfied and to answer any questions or concerns I might have; another surprise. Extremely positive experience. I just wish they also serviced the make of vehicle I purchased.
Factual, willing to explore details, not a high pressure sale, knows I'm quite busy and really don't like emails, phone calls or surveys.
on March 3, 2018, I had the experience of buying my second Mercedes at Crown Mercedes. I couldn't have been happier. My experience with Michael Antau...er was beyond outstanding. I was extremely impressed with Michael???s knowledge, kindness, and overall customer service. Michael went over and beyond to make sure I am very happy with the purchase. My experience at Crown Mercedes was probably my best experience at a dealership and that is why I came back for my second purchase. I look forward to continuing my relationship with both Michael and Crown Mercedes in the Future. I highly recommend Michael and Crown Mercedes. Dana
Thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with us have been so e...xceptional! Sincerely, Crown Mercedes-Benz Dublin
We have always had great experiences with Crown -Mercedes but this last one was amazing! CJ Sexton was a pleasure to work with! He was very attentive ...to our needs and went over and beyond our expectations! I would highly recommend shopping for your next car at this dealership! The service department is amazing as well!
Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. W...e look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Crown Mercedes-Benz Dublin