New 877-507-3269 Dealer Website
Used 877-522-3912 Email Dealer
Service 866-972-0220

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Reviews

Average Ratings

4.5
Average based on 78 reviews
  • Excellent Buying Experience

    Excellent experience! Worked with Ben Maclam. First time Germain and Lexus owner--sure hope the service is as great as the buying experience was. ...

    Dealer Response

    Congratulations on joining the Germain Lexus family! We're so glad that Ben was able to help you find the perfect Lexus with a great warranty! T...


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    Excellent experience! Worked with Ben Maclam. First time Germain and Lexus owner--sure hope the service is as great as the buying experience was. Listened to what I wanted and then showed me what was looking for in size and price range. Although Lexus does not advertise it, they have a great pre-owned extended warranty program!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Congratulations on joining the Germain Lexus family! We're so glad that Ben was able to help you find the perfect Lexus with a great warranty! Thank you for taking the time to write us a review.


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  • Buying a new used car?

    Armen Barsegov helped me buy a pre-certified Lexus 350RX! He went above and beyond for customer service to make sure I was happy and satisfied wi...


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    Armen Barsegov helped me buy a pre-certified Lexus 350RX! He went above and beyond for customer service to make sure I was happy and satisfied with my purchase. I would recommend asking for Armen! Abbie Kolarik

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    I live about 4 hours away from Germain Lexus of Dublin, but I discovered online that they had the specific vehicle I was looking for in stock. Th...


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    I live about 4 hours away from Germain Lexus of Dublin, but I discovered online that they had the specific vehicle I was looking for in stock. The high level of professionalism exhibited by Armen started with our conversation on the phone. The next morning I traveled to the dealership, and the experience from start to finish was fantastic. I consider myself an educated car buyer and at no point of the sales experience did I feel that any employee at this dealership was attempting a dishonest transaction. The car was as advertised, a price was agreed upon, and the rest went very smoothly. Even the finance representative was courteous, professional, and honest. Having purchased several new and used cars over the years, I was mentally prepared for caveats and hidden fees. This never occurred and I cannot recommend this dealership enough. If Armen was the only person to sell me cars for the rest of my days, I would consider that a win in my book.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Worst Service!!!

    I was replace my car spark plug over there, after that my car missing some parts......

    Dealer Response

    Hi Bob, We're sorry to hear that your Lexus is missing parts. From what we understand your wheel well liner has gone missing and your most recen...


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    I was replace my car spark plug over there, after that my car missing some parts......

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Hi Bob, We're sorry to hear that your Lexus is missing parts. From what we understand your wheel well liner has gone missing and your most recent service visit with us would have been for a spark plug replacement in January. Spark plugs are only accessible through the hood and it would be unnecessary for us to remove your wheel well liner for this service. According to your vehicles record, the Lexus was recently serviced for brake replacement at another automobile service provider where the removal of a wheel well liner may have been necessary. We want to be as helpful as we can and we've offered to install a new wheel well liner for free if you're interested in purchasing the part. Please contact Cindy Lentz at clentz@germain.com if we can of service. Thank you!


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  • Quick reaction!

    They responded very quickly, called me, unfortunately I could not answer the call immediately. I was going to buy a Lexus ES, unfortunately not in...

    Dealer Response

    Hi Rustam! We're sorry the deal didn't workout but we're so pleased that you thought enough of our efforts to give us such a great review! Thank...


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    They responded very quickly, called me, unfortunately I could not answer the call immediately. I was going to buy a Lexus ES, unfortunately not in time, the car was sold.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Hi Rustam! We're sorry the deal didn't workout but we're so pleased that you thought enough of our efforts to give us such a great review! Thank you for the 5 stars!


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  • EXCELLENT CUSTOMER SERVICE AND BUYING EXPERIENCE

    Saw a vehicle online at this dealership. Gave them a call and talked to Armen Barsegov. Told him what i was willing to pay and wanted to surprise ...

    Dealer Response

    Hi Calvin! Thank you for writing a wonderful review for Armen and the rest of the team at Germain Lexus of Dublin! It is great to hear that you ha...


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    Saw a vehicle online at this dealership. Gave them a call and talked to Armen Barsegov. Told him what i was willing to pay and wanted to surprise my wife with this vehicle. Well Armen was willing and offer to bring the vehicle to me. So we decided to drive to the dealership the next day and let my wife pick her car out. This is our second Lexus and Germain Lexus of DUBLIN has a very satisfy cutomer for life. Buying process and haggle free car shopping experience was great. So if you are in the market for a new or certified Lexus, I would advise you to give Germain Lexus of Dublin the first call. Promise you it will be your only call. And make sure you ask for Armen.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Calvin! Thank you for writing a wonderful review for Armen and the rest of the team at Germain Lexus of Dublin! It is great to hear that you have had such good service here that you will now be a lifelong customer!


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  • Outstanding customer service

    Outstanding treatment by Armen Barsegove, from beginning to end. Treated us as if we were buying a new car instead of a used one. Answered every q...

    Dealer Response

    We value our preowned customers just as much as our new Lexus customers because our goal is to the find the perfect vehicle for each customer. We...


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    Outstanding treatment by Armen Barsegove, from beginning to end. Treated us as if we were buying a new car instead of a used one. Answered every question patiently, even anticipating what we wanted to know and wanted to buy. Would recommend him to anyone.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We value our preowned customers just as much as our new Lexus customers because our goal is to the find the perfect vehicle for each customer. We're so glad to read that Armen delivered an amazing experience throughout your entire transaction and we hope we'll be seeing you again!


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  • Great vehicle and friendly attentive service

    Good buying experience and overall satisfaction of my used car purchase.

    Dealer Response

    Congratulations on your vehicle and thank you for the review Brian!


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    Good buying experience and overall satisfaction of my used car purchase.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Congratulations on your vehicle and thank you for the review Brian!


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  • New RCF

    Went in after work to look around, and I was able to test drive and purchase the car on same day. Wendie was my sales person and she was very nice...

    Dealer Response

    Congratulations on your new RCF and thanks for letting everyone know how satisfied you are with your purchase!


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    Went in after work to look around, and I was able to test drive and purchase the car on same day. Wendie was my sales person and she was very nice and friendly and she was able to get the car around the price I requested for.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Congratulations on your new RCF and thanks for letting everyone know how satisfied you are with your purchase!


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  • Great service!

    I had a great experience purchasing my vehicle from germain Lexus of Dublin. BJ was fantastic to work with--went above and beyond and made the pur...

    Dealer Response

    Hi Amanda! It's great to hear that BJ was so fantastic to work with and made you feel as valued as you truly are! We appreciate your endorsement ...


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    I had a great experience purchasing my vehicle from germain Lexus of Dublin. BJ was fantastic to work with--went above and beyond and made the purchasing experience very smooth. Would definitely recommend both the dealership and BJ!

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Amanda! It's great to hear that BJ was so fantastic to work with and made you feel as valued as you truly are! We appreciate your endorsement and thank you for the review!


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