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Reviews

Average Ratings

4.3
Average based on 70 reviews
  • Above & Beyond

    I am totally in awe as how the attitude has changed with the personnel that I have dealt with since Tansky opened their newly remodeled facility. ...


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    I am totally in awe as how the attitude has changed with the personnel that I have dealt with since Tansky opened their newly remodeled facility. This was our 2nd visit. After explaining the problem (maintenance light 'On') to Justin in the service department he quickly resolved what we thought was going to be a far more expensive repair than what the end result, that being the gas cap was not fully locked down. This set the stage for the same event while on a a trip to Logan, OH shortly thereafter. We were totally at a loss what was going on with my wife's 2001 Camry and after analyzing the vehicle and reviewing the repair costs (more than what the car was worth), we decided to come back that same day and see what we could find in a new or even used Toyota which we both are long-g-g time owners of since 1984. Our hats are off to Justin for showing what a concerned Service Representative can do and what he reflects for Tansky. Good Job Justin!! Jan & Guie Lewis

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • POOR SERVICE

    Poor service department. Just a simple oil change and tire rotation takes 2 HOURS. Then they always move your appointment out without telling y...


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    Poor service department. Just a simple oil change and tire rotation takes 2 HOURS. Then they always move your appointment out without telling you. Don't bother complaining because they don't care! Would not recommend this dealership to anyone.

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
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  • Richard Nirman was my sales representative

    Richard Norman was my sales professional Richard was professional and very thorough Richard reviewed all the features and helped me by walking th...


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    Richard Norman was my sales professional Richard was professional and very thorough Richard reviewed all the features and helped me by walking through setting up the personalization of my new vehicle

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Incredibly Happy with my Sale

    Richard Norman was awesome to work with. I had selected the car I wanted and filled out the application online. When I got there Richard had my ca...


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    Richard Norman was awesome to work with. I had selected the car I wanted and filled out the application online. When I got there Richard had my car waiting for me at the door. I was in and out of the dealership in 45 minutes! Very happy!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Go see Richard Norman and Richie Ables

    Thank you Richard Norman for spending the better part of a Saturday (7/30), helping me through the purchasing experience of a 2016 Toyota Tacoma. ...


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    Thank you Richard Norman for spending the better part of a Saturday (7/30), helping me through the purchasing experience of a 2016 Toyota Tacoma. Richard was patient and put in a lot of leg work to make my deal happen. Richard has a positive attitude, is fair, and demonstrates he likes helping others. I also would like to give a shout out to Richie Ables the finance specialist. At a critical part of the deal, Richie went back to the sales manager to find a way to meet my payment needs. Thank you Tansky Sawmill and especially Richard and Richie for your tireless work in earning my business.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Incredible service, so happy!!

    I am sitting in the dealership now just waiting to sign my final papers and I could not be more happy with the team here… Due to my personal circu...


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    I am sitting in the dealership now just waiting to sign my final papers and I could not be more happy with the team here… Due to my personal circumstances I had a very tight window to make a decision and Amel and Nolan were absolutely fantastic! No hard sales, very reasonable and thoughtful advice and information, and they bent over backwards to help me. I'm moving to a different state, but I would gladly travel back to this dealership again !!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Maintenence Service Very Bad

    The Maintenance is very slow.I give my car Corolla 2016 for repair they are taking very long time.We give them on Wednesday they said its should b...


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    The Maintenance is very slow.I give my car Corolla 2016 for repair they are taking very long time.We give them on Wednesday they said its should be done on monday i say ok when monday came they did not fix and said it should be done on friday and toady is friday they said not done yet its done monday again ¿ Very bad ¿¿

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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  • Treated like a queen!

    I went here after being blown off at another dealership. I was immediately greeted at the door and was treated so well!! NEVER pressured to buy an...


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    I went here after being blown off at another dealership. I was immediately greeted at the door and was treated so well!! NEVER pressured to buy anything at all. I was able to drive two cars that I really liked and I ended up purchasing a car here just two days later. Financing was very easy and I am super pleased with my new car! Thanks so much!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Richard Norman

    Richard Norman is a power house. Toyota is lucky they have a man who cares about their customers, cares about the customer's budget and has a prog...


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    Richard Norman is a power house. Toyota is lucky they have a man who cares about their customers, cares about the customer's budget and has a progressive mind. I needed a ride to the dealership and he made it happen. He also made sure I understood the process. More importantly he was straight forward with the quotes. Thank you Mr. Norman!!!!!!!!!!!!!!!!!!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Epic failure in repair

    Two visits, two hour wait and $290 later, the problem was not even touched. How could this happen? The gas tank door release handle on my 2006 Cam...


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    Two visits, two hour wait and $290 later, the problem was not even touched. How could this happen? The gas tank door release handle on my 2006 Camry needs to be replaced. On my first visit, I paid the $110 for the part to be ordered and shipped from another dealer. The service person setup the appointment for me to bring in the car and install the handle two days later. The dealer called me that the part has arrived. Today I came in, told the service person my name, my car model and year and the intended job for replacing the release handle. I told the service person I have already paid the new gas tank release handle. One and half hour later, I saw my car parked outside the garage and was ready to go. I talked to another service person to process the service notes and made another payment of $183.00 labor and parts. I walked to the car and opened the car door. The new gas tank release handle was not in place at all. The intended replacement job was not done at all. I was so embarrassed for this dealership. How could it fail so spectacularly. Each and every service person and technician who worked on this car did not detect any miscommunication and passed the same gas tank release handle problem untouched to the customer after the visits, wait and multiple payments. Epic fail. There is no other way to describe it.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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