Reviews
Write a reviewVery happy with the service department!
Had a great experience with the Service department. I had an urgent issue and they were very responsive. Fixed the issue and my check engine light problem. They were able to determine what was wrong when another shop failed to, three times! Very happy!
Very happy with the service department!
Had a great experience with the Service department. I had an urgent issue and they were very responsive. Fixed the issue and my check engine light problem. They were able to determine what was wrong when another shop failed to, three times! Very happy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buying and Service at Coughlin. Marysville
To acknowledge this dealership and their excellent service dept. to thank Jodie/service and Cruz/ sales. John C Yes I definitely buy a car here again and use their service dept.
Buying and Service at Coughlin. Marysville
To acknowledge this dealership and their excellent service dept. to thank Jodie/service and Cruz/ sales. John C Yes I definitely buy a car here again and use their service dept.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Customer Service
Excellent salesman- Tim Duffey. Great customer service- helpful, interested in customer needs, not pushy. Made the purchase quick and efficient. Most pleasant car buying experience!
Excellent Customer Service
Excellent salesman- Tim Duffey. Great customer service- helpful, interested in customer needs, not pushy. Made the purchase quick and efficient. Most pleasant car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent.
Excellent. Dealt with Cruz through texts, even worked out a fair deal for my trade. Made the 2 hr trip from Indiana and bought the car. Nothing but a positive experience.
Excellent.
Excellent. Dealt with Cruz through texts, even worked out a fair deal for my trade. Made the 2 hr trip from Indiana and bought the car. Nothing but a positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Services department is horrible half fixed the issues had...
Services department is horrible half fixed the issues had the vehicle over 6 weeks had to take it back week later will not answer the phones or call you back
Services department is horrible half fixed the issues had...
Services department is horrible half fixed the issues had the vehicle over 6 weeks had to take it back week later will not answer the phones or call you back
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
New truck purchase
Between Neal and Tate, I definitely felt like they wanted my business. Probably the least amount of time spent purchasing a new vehicle. I like that. And of course the Chevy truck I purchased has all the options I wanted.
New truck purchase
Between Neal and Tate, I definitely felt like they wanted my business. Probably the least amount of time spent purchasing a new vehicle. I like that. And of course the Chevy truck I purchased has all the options I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review. We appreciate you choosing Coughlin, Duane!
Great dealership
Great experience and easy to work with. The salesperson was very knowledgeable and everyone I worked with was very helpful. I wouldn’t hesitate to go back here again.
Great dealership
Great experience and easy to work with. The salesperson was very knowledgeable and everyone I worked with was very helpful. I wouldn’t hesitate to go back here again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave a review! We appreciate you choosing Coughlin. :)
Great Dealership
Dennis the GM is awesome. Had everything ready when I got there. Chris Jones was great to deal with. Smooth Buying process. No issues on price. Overall a great experience.
Great Dealership
Dennis the GM is awesome. Had everything ready when I got there. Chris Jones was great to deal with. Smooth Buying process. No issues on price. Overall a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Teresa, for taking the time to leave a review!
Service department is horrible. They never answer the...
Service department is horrible. They never answer the phone right away and it takes several call to someone in the service department. You have to call in to get an update on your vehicle. Service manager would rather be outside smoking than running his department. Dennis, the general manager will not return phone calls, probably because he is tired of hearing bad the place is. Service drive is cluttered. who hired the people running these departments?
Service department is horrible. They never answer the...
Service department is horrible. They never answer the phone right away and it takes several call to someone in the service department. You have to call in to get an update on your vehicle. Service manager would rather be outside smoking than running his department. Dennis, the general manager will not return phone calls, probably because he is tired of hearing bad the place is. Service drive is cluttered. who hired the people running these departments?
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Outstanding buyer experience my salesman name was Brad...
Outstanding buyer experience my salesman name was Brad and he catered to all of my needs that I wanted in the truck I was buying and put the deal together that worked for me. The entire buying experience was pleasant was handled perfectly without issues. I would highly recommend Coughlin GM of Marysville
Outstanding buyer experience my salesman name was Brad...
Outstanding buyer experience my salesman name was Brad and he catered to all of my needs that I wanted in the truck I was buying and put the deal together that worked for me. The entire buying experience was pleasant was handled perfectly without issues. I would highly recommend Coughlin GM of Marysville
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
