Mathews Ford

4.6 out of 5 (4.6) 102 reviews

Dealer on Cars.com since April 2004

Currently in stock!

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Today's Hours

Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 5:30 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 5:30 PM
Tue 7:00 AM - 5:30 PM
Wed 7:00 AM - 5:30 PM
Thu 7:00 AM - 5:30 PM
Fri 7:00 AM - 5:30 PM
Sat Closed
Sun Closed

Reviews

4.6 out of 5 4.6
102 lifetime reviews.
  • Great Experience
    December 8, 2016

    Requested general information on the car I wanted via used cars web site - Mathews responded immediately, Next day, I made one phone call to Andy to l...et him know I'm visiting, test drove the car, drove it home later in the afternoon. All the folks at the dealership were very friendly and helpful. No pressure.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    First Time Buying a Car was a Great Experience
    March 31, 2018

    Devantea was so helpful in buying my first car, definitely a great experience! I would definitely recommend him! The buying process was smooth and the...re were no stipulations or hidden things.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Cutomer
    March 28, 2018

    I bought a 2011 Mustang convertible there. Before purchasing asked the salesman if the top leaked. I was assured it didn't. One month later I paid alm...ost $1700. to have the top replaced. It was leaking so bad there was approximately 4 inches of water in the rear floorboard on the passenger side. Seat was also soaked. I contacted them, explained my situation, and was told the top had been checked for leaks before it was sold and did not leak. I then asked if they would split the cost of the new top and was told no. They did give me $300. I then asked them if they would dry the car out as the carpet was still wet. They agreed. When I took the car in I requested that they check the floorboard under the carpet for rust. Upon returning to pick the car up (I was given another vehicle to drive while mine was in their shop) I was told they did not pull up the carpet as I had requested because it might be damaged or not lay right. Carpet is already damaged from a huge water stain where water laid in it. Trunk was also wet from leaking top and was apparently dried out also. The last time I spoke with them they said they weren't going to take out the interior and check for rust in the floorboards because it was too much to do. But I guess selling me a convertible with a leaky top was okay. What I thought was a good deal ended up costing me in the long run.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Reviews

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 394 Offers on 20 Models

About Our Dealership

Dealer on Cars.com since April 2004

- - - Email for availability and to ask for your INTERNET DISCOUNT PRICE!!!.....

- Contact information: Call or Text Christopher Warren for more information 740-403-0235 or email christopher@mathewsnewark.com.....

On behalf of the entire Mathews Ford Newark/Heath family, We would like to thank you for visiting our inventory. We are confident that you will find our Internet Services easy and convenient to use. - - Mathews Newark Ford Internet Department will do everything we can to provide you with the best car buying experience you have ever had. Our inventory changes rapidly.....

"Email for your Internet Discount Price !!!"
Mathews Ford
500 Hebron Rd Heath, OH 43056
New (740) 759-0151
Used (740) 759-0152
Service (740) 759-0153
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