Reviews
Great Cars, Helpful Staff
Nick was very helpful with finding a car that met my needs and in my price range. There was no pressure, so it was very comfortable to look the cars over and test drive them. The cars at Roush are inspected and in very good condition, so I didn't have to worry about checking every detail over myself. They arranged a car loan so I could drive away and it had very good interest rate and payment terms. This saved me the hassle of shopping around for rates and it turned out to be from my primary bank anyway.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your generous feedback!
Easy helpful and efficient
I really appreciate that there was no pressure sales.All questions were answered and all the Paper work was explained. I would definately refer my friends and come back again.Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind feedback!
New Car
Came in and was introduced to Joe. He asked what I was interested in which was kind of easy since I was looking at the same model I already owned, He went over all of the features and highlighted what was different. There was no pressure to purchase which is what customers want. All employees that I came in contact with from the receptionist to walking out the door with a new car were pleasant and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your generous feedback!
Bought a New Car
I Felt like everything was taken care of. The experience was a comfortable one. Everyone was friendly, especially Otis. Driving home was an enjoyable experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so appreciative of both your feedback & your business. Enjoy your new Honda!
Top notch sales experience buying our 2018 Pilot
Jan was courteous and friendly throughout the purchase and financing process. She helped us : 1) find the right vehicle to tow our new (small-ish) travel trailer; 2) put together a fair deal for the car and our CRV trade-in. 3) learn the features of the new vehicle; A No stress, no hassle experience. We really like our new pilot. We highly recommend Jan and Roush!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your generous feedback! We're incredibly appreciative.
Very helpful, worked to accommodate our requests
Angel was very kind and helpful. He would reply back to our inquiries within a short period of time. He even assisted us after the final sale of the vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback!
New car purchase
Very friendly and knowledgeable Employees. Bill explained all aspects of the HRV that we purchased. It took a while to do all the paperwork, but I guess it does everywhere. Clean showroom and service area. We will use their facility for our service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback, thank you!
Good Dealership
The salesman, Nick, was very helpful and patient with us. There was no pressure and he kept trying until we found the car we wanted. Dealership very reputable and would buy again. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback, especially Nick & the Big Boss at Roush Budget:)
an educational and learning experience
I feel fortunate that I was able to work with Bill Seibert, in the purchase of my 2019 Honda Pilot. Bill was very patient in explaining the in's and out's of this vehicle. And, even more importantly, his knowledge of Honda product's is amazingly extensive. He was able to answer every question I put to him and, let me know that he would find an answer to any concern I might have, if he could not address it immediately. It is obvious that Bill is a professional and has put a great deal of time and effort into his craft. I basically knew what I wanted when I walked in the door. But, with Bill's help, I feel I ended up with a vehicle that is even better than I envisioned. Mike Dunlap handled the paperwork for us. Looks like he's done it a time or two. Mike led us smoothly thru our options and filling out the required forms. This made for a timely and stress free completion of our buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your gracious feedback!
Buying 2018 Honda Civic
Bought a new honda civic and had a good experience. Wait was a little long, but it was a Saturday afternoon. Everyone was very nice and made sure we were taken care of.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your generous feedback! Enjoy your new Civic.
