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Reviews

Average Ratings

4.8
340 lifetime reviews. Includes reviews from DealerRater.com
  • Byers Imports; 5 star service across the board!

    Very happy with the customer care, courtesy and atmosphere of Byers Imports Service Center. They are always so polite and willing to help. They ...

    Dealer Response

    Thank you so much for the kind words and support, Cheryl! Please let us know if there is anything more we can do to help! Thank you for choosing B...


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    Very happy with the customer care, courtesy and atmosphere of Byers Imports Service Center. They are always so polite and willing to help. They strive to provide 100% customer satisfaction and hit the mark every time.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind words and support, Cheryl! Please let us know if there is anything more we can do to help! Thank you for choosing Byers!


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  • Great overall experience

    I was looking for a specific car and thats why I went there. The staff was really friendly and helped me a lot to get the car that I wanted. I wan...


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    I was looking for a specific car and thats why I went there. The staff was really friendly and helped me a lot to get the car that I wanted. I want to thank Collin from VW for all of his help. As buying my first car in United States they made it so easy and stress free.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome Experience

    This was the absolute smoothest most stress free interaction I've ever had at a dealership. Everyone was down to earth and authentic. I would r...

    Dealer Response

    Thank you so much for choosing Byers Imports Volkswagen, Brad! We are glad to hear you had an incredible experience! We work hard to provide a tra...


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    This was the absolute smoothest most stress free interaction I've ever had at a dealership. Everyone was down to earth and authentic. I would recommend this dealer to anyone. How stress free? I called ahead with the price I needed them to hit, and prefilled a credit app online when they thought they could be "close". I walked in, test drove, settled on a price, financed, and walked out with keys in hand all in less than an hour. As for the price, no other VW dealer was even close to what this dealer offered.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for choosing Byers Imports Volkswagen, Brad! We are glad to hear you had an incredible experience! We work hard to provide a transparent and hassle free experience! We hope you love your new Volkswagen and thank you for choosing Byers! Please contact us if there is anything more we can do to help!


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  • Awesome experience!

    Buying a car can be a stressful process, at Byer's they do everything they can to make it a smooth and easy process. Their customer service and su...

    Dealer Response

    Thank you so much for the review and support Kevin! We are extremely grateful to have customers like yourself! Please let us know if there is anyt...


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    Buying a car can be a stressful process, at Byer's they do everything they can to make it a smooth and easy process. Their customer service and support is what makes it the only place that I will ever buy a car from.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the review and support Kevin! We are extremely grateful to have customers like yourself! Please let us know if there is anything more we can do to help, and we look forward to seeing you again soon! Thank you again for choosing Byers!


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  • Librarian

    Very easy relaxed experience. Not pushy or pressured at all. We worked with Rodney who I highly recommend...very personable. Tony went over finan...

    Dealer Response

    Thank you for sharing your experience, we are always glad to hear from our happy customers! We hope you love your new car, and thank you for choos...


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    Very easy relaxed experience. Not pushy or pressured at all. We worked with Rodney who I highly recommend...very personable. Tony went over financial and warranty information with us. Again, no pressure or trying to talk us into anything. Overall pleasant experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience, we are always glad to hear from our happy customers! We hope you love your new car, and thank you for choosing Byers!


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  • Happy VW Beetle Buyer

    I hate buying cars because I always feel taken advantage of. I went to Byers because they had a specific car I wanted. I was completely shocked ...

    Dealer Response

    Thank you for the kind words! We are glad you had such a great experience, we work hard to provide this sort of honesty and transparency to all of...


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    I hate buying cars because I always feel taken advantage of. I went to Byers because they had a specific car I wanted. I was completely shocked and blown-away by the experience. There were no gimmicks or trickery. I actually got a better deal than they promised over the phone because they found a lower interest rate. I did not feel pressured or on the defense. Everyone I came in contact with was awesome (not typical in my experience) and I left feeling great. They have earned a customer for life. Their TV commercials are actually legit - you get the deal promised.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words! We are glad you had such a great experience, we work hard to provide this sort of honesty and transparency to all of our customers! We hope you love your new VW Beetle and we thank you for choosing Byers!


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  • Suhweeeet!
    March 23, 2017

    I purchased a used 911 from Byers last year. Worked with Corey. He was extravagant. I have to admit I was hee-hawing around, not completely sure a...

    Byers Imports

    Glad to hear you are loving your Porsche 911! We greatly appreciate you sharing your story and we look forward to working with you again in the fu...


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    I purchased a used 911 from Byers last year. Worked with Corey. He was extravagant. I have to admit I was hee-hawing around, not completely sure about the purchase. Corey was more than patient and graceful with me; answering any and all questions with honesty and authenticity. Every step of the way I felt that he was an advocate for me with the dealer. In the end, I received a fantastic car at a great price. Could not be happier. Thank you, Corey!

    Does recommend this dealer
    Byers Imports

    Glad to hear you are loving your Porsche 911! We greatly appreciate you sharing your story and we look forward to working with you again in the future! Please give Corey a call if there is ever anything more we can do to help!


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  • Byers Volvo

    Great place to do business. No sales pressure, No price Haggling. Courteous and knowledgeable sales people. Shout out to Finance Department they r...

    Dealer Response

    Thank you for choosing Byers!


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    Great place to do business. No sales pressure, No price Haggling. Courteous and knowledgeable sales people. Shout out to Finance Department they really work hard for you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Byers!


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  • Very Pleased
    March 20, 2017

    Went in on a Friday to check out the Porsche Macan. Corey had a great fund of knowledge and helped guide us. He is honest and was excited to show ...

    Byers Imports

    We are glad to hear you had a great experience at Byers Imports! We hope you love your new Macan and if you have any questions please give us, or ...


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    Went in on a Friday to check out the Porsche Macan. Corey had a great fund of knowledge and helped guide us. He is honest and was excited to show off the car. We were not planning on buying anything, but wanted to see what was out there. After the test drive it was a whole different story! As closing time approached, he efficiently helped with the financing/paperwork and stayed late for a tutorial about the car. Never felt rushed or pressured. It was a great experience and he is fun to work with.

    Does recommend this dealer
    Byers Imports

    We are glad to hear you had a great experience at Byers Imports! We hope you love your new Macan and if you have any questions please give us, or Corey, a call! Thank you for the support and thank you for choosing Byers!


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  • Excellent Dealer and Dealership
    March 20, 2017

    Every phase of our buying experience, Corey Fergus, was excellent. He was patience, knowledgeable, and made the buying process seamless. We have...

    Byers Imports

    Thank you so very much for choosing Byers! We greatly appreciate your support and review! We are glad to hear you had a wonderful experience, and ...


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    Every phase of our buying experience, Corey Fergus, was excellent. He was patience, knowledgeable, and made the buying process seamless. We have bought many cars, but are new to the Columbus area and we got very lucky finding Byer's and having Corey as our dealer. He answered all of our questions and explained everything in detail and to our satisfaction. I will say with confidence that he has created another life long costumer...Corey and the entire are excellent. Thank you! He's also a race car driver which is so cool :) Go Corey!

    Does recommend this dealer
    Byers Imports

    Thank you so very much for choosing Byers! We greatly appreciate your support and review! We are glad to hear you had a wonderful experience, and we look forward to working with you more in the future!


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