Reviews

Average Ratings

4.7
1715 lifetime reviews. Includes reviews of Toyota West from DealerRater.com
  • Amazing Service

    i kept bugging my husband that I wanted to trade in my car for a Rav4 so he went in to Toyota West...thanks to Dave, Dean, and Herb, they got me i...


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    i kept bugging my husband that I wanted to trade in my car for a Rav4 so he went in to Toyota West...thanks to Dave, Dean, and Herb, they got me in to the car I wanted color and all, with an affordable monthly payment!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Could have been handled better

    Emailed in regards to a vehicle on their website one evening, and someone responded quickly. We scheduled a time for the next day to test drive. T...


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    Emailed in regards to a vehicle on their website one evening, and someone responded quickly. We scheduled a time for the next day to test drive. They followed up twice to make sure I was still coming in, and I responded yes. About 30 minutes before I was supposed to be there, a manager called me anif itd said that vehicle had gone to auction 2 days prior.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Enjoyable Experience with an Amazing Staff
    October 10, 2017

    Very happy with the staff and service at Toyota West! Brandon Barnthouse truly made the whole process enjoyable and informative! It is evident tha...


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    Very happy with the staff and service at Toyota West! Brandon Barnthouse truly made the whole process enjoyable and informative! It is evident that the sales team cares about their customers and wants to make sure that you are comfortable and extremely satisfied with your purchase. I am very pleased with the experience and my new vehicle!

    Does recommend this dealer

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  • Great people

    Bought two brand new Tacoma’s off them in one week ( one for my wife one for me) great people to deal with


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    Bought two brand new Tacoma’s off them in one week ( one for my wife one for me) great people to deal with

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • SUPER SERVICE.SUPER KNOWLEDGABLE.NO PRESSURE. AWESOME!
    September 25, 2017

    We worked with Hossain Saadat on the phone for a few days and he got the deal all worked out for us with zero hassle, zero confusion and zero bs. ...


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    We worked with Hossain Saadat on the phone for a few days and he got the deal all worked out for us with zero hassle, zero confusion and zero bs. He got all the paper work ready for us so that when we drove the the dealer which is about 2 hrs away, we were ready to sign papers, learn about the car and get back on the road. They was over delivered on their promises. This by far was the BEST car buying experience we have had. We WILL be going back to this dealer for all future car needs. Hussain was an amazing sales professional!

    Does recommend this dealer

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  • outstanding Dealership

    Fourth Toyota we have bought from Toyota West. Everyone there is friendly and willing to help you. Dealing with Dean and Nick the past 4 years has...

    Dealer Response

    Jt, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we a...


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    Fourth Toyota we have bought from Toyota West. Everyone there is friendly and willing to help you. Dealing with Dean and Nick the past 4 years has been great. Tell them what I want and they make it happen. They make you feel at home during your buying experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jt, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!


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  • Excellent no pressure sales very knowledgeable staff
    September 17, 2017

    We bought a Toyota Tundra and it was the best buying Experience I have had in 30 year are salesman Brandon Barnthouse was very nice no pressure ...


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    We bought a Toyota Tundra and it was the best buying Experience I have had in 30 year are salesman Brandon Barnthouse was very nice no pressure salesman and very knowledgeable about there vehicles he is a hard Working very nice person thanks Kevin and Marco Chrisman

    Does recommend this dealer

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  • Very knowledgable
    August 21, 2017

    Gonzalo Roa is a very knowledgeable in the cars on his lot. From the moment we began talking to him, to the moment we pulled out in our new car, G...


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    Gonzalo Roa is a very knowledgeable in the cars on his lot. From the moment we began talking to him, to the moment we pulled out in our new car, Gonzalo not only new every answer to every question about the car, he was a wealth of knowledge about features of the car I wouldn't have even thought to ask. In addition to his knowledge, I found Gonzalo to be very easy to work with. I really felt he wanted to earn my business. Even after the purchase was complete, Gonzalo took the time to help me set up the car, customizing the car to my voice, my phone, and my personal preferences.

    Does recommend this dealer

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  • Awesome
    August 13, 2017

    This place is amazing. People treat you so kind once you step in. They help you to fit your needs in a really good purchase.


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    This place is amazing. People treat you so kind once you step in. They help you to fit your needs in a really good purchase.

    Does recommend this dealer

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  • Great Selection of vehicles

    Went in to shop around with a vehicle in mind. Buying process was fairly painless with little back and forth. Told them what I wanted to walk away...

    Dealer Response

    Thank you for the review. We are happy to read our team helped you find the vehicle you wanted at a great price!


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    Went in to shop around with a vehicle in mind. Buying process was fairly painless with little back and forth. Told them what I wanted to walk away with and it only took twice to go to the "manager" until we came to an agreement.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the review. We are happy to read our team helped you find the vehicle you wanted at a great price!


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