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Reviews

Average Ratings

4.7
1639 lifetime reviews. Includes reviews of Toyota West from DealerRater.com
  • Amazing Service

    i kept bugging my husband that I wanted to trade in my car for a Rav4 so he went in to Toyota West...thanks to Dave, Dean, and Herb, they got me i...


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    i kept bugging my husband that I wanted to trade in my car for a Rav4 so he went in to Toyota West...thanks to Dave, Dean, and Herb, they got me in to the car I wanted color and all, with an affordable monthly payment!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?

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  • My Amazing Expierence
    March 17, 2017

    Great atmosphere. Very friendly employees. Great customer service. I highly recommend Brandon Barnthouse for your salesman. He covered all the odd...


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    Great atmosphere. Very friendly employees. Great customer service. I highly recommend Brandon Barnthouse for your salesman. He covered all the odds and ins, in thorough detail. I told him what I was looking for and he put me in the best car for my needs the first time. He even showed me a few similar cars just to be sure but ended up buying the first car I test drove. He doesn't give up and keeps trying to fulfill your needs until you are satisfied. They give you great perks along with your new vehicle. Thank you Toyota West and especially Brandon Barnthouse for making me the happiest customer ever! Keep it up! Id rate 20 million stars if I could!

    Does recommend this dealer

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  • Lots of selection and friendly help at no pressure
    March 17, 2017

    We have bought 4 vehicles from this dealer over the past 6 years. Overall pretty happy with the experience. I went in this time not knowing exact...


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    We have bought 4 vehicles from this dealer over the past 6 years. Overall pretty happy with the experience. I went in this time not knowing exactly what I was looking for in a vehicle. They were very patient and friendly during the time I sent there over two days. I found what I was looking for and very happy with the vehicle. I would have like to seen a slightly little better pricing, but for what I specifically needed and was looking for and the current price I believe that was a fair deal.

    Does recommend this dealer

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  • Oil change

    I love coming here. I love getting my car serviced here.

    Dealer Response

    Danielle, thank you for the review. We are delighted to have met your highest standards and we look forward to working with you again.


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    I love coming here. I love getting my car serviced here.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Danielle, thank you for the review. We are delighted to have met your highest standards and we look forward to working with you again.


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  • Service
    March 13, 2017

    Service was fast and efficient. Staff was very friendly. The only thing is I got in my car on Sunday and noticed when they washed my car they brok...


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    Service was fast and efficient. Staff was very friendly. The only thing is I got in my car on Sunday and noticed when they washed my car they broke my license plate holder and bent my tag!! so I need to call them about this today. Other than that great service

    Does recommend this dealer
    Came in for service or repair

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  • Most Excellent Car Buying Experience
    March 12, 2017

    Brandon Barnthouse made our car buying experience MOST EXCELLENT!! He was extremely patient while helping my husband and I from start to finish. ...


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    Brandon Barnthouse made our car buying experience MOST EXCELLENT!! He was extremely patient while helping my husband and I from start to finish. He answered all our questions, made sure to show us vehicles specific to our needs, and never pushed us into making a decision. He even stayed late with Clayton on a Saturday evening to ensure we knew all our options for financing and came in early Sunday to help us officially purchase our 2015 RAV 4. Brandon and Clayton went above and beyond our expectations! Thank you so much!! Danielle and Josh Riggs

    Does recommend this dealer

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  • Brandon is awesome!
    March 12, 2017

    Brandon Barnthouse is our salesperson at Toyota West. He goes above and beyond to help find what you are looking for in your price range.


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    Brandon Barnthouse is our salesperson at Toyota West. He goes above and beyond to help find what you are looking for in your price range.

    Does recommend this dealer

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  • Great Car Buying Experience!
    March 10, 2017

    Gary made the purchase of our new Prius V fun! He took the time to show us several new and used vehicles. He answered all of our questions withou...


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    Gary made the purchase of our new Prius V fun! He took the time to show us several new and used vehicles. He answered all of our questions without pressuring us to buy! We were able to go home, think through the options, and feel good about our choice. After the sale, Gary even took the time to help us with technology before we left the lot! Working with Gary at Toyota West was a great car buying experience!

    Does recommend this dealer

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  • Tacoma with Dean
    March 10, 2017

    My initail contact with the local dealership started in December last year, waited 2 months just to be told that Toyota does not make TRD PRO MT a...


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    My initail contact with the local dealership started in December last year, waited 2 months just to be told that Toyota does not make TRD PRO MT anymore. Looked into Tacoma Sport/Off Road. Another month later the dealership could not come up with the specific Tacoma I wanted. Finally decided to ditch the incompetent dealer and started calling other places. The minute I talked to Dean Mahalati everything went as it should with a brand like Toyota. Dean knows his profession and it shows, got the Tacoma I wanted with other features that Dean suggested. Thank you! You redeemed the Toyota reputation. As for the other dealership they even tried charging me $500 for services that was not done. They took it out of my deposit money. Eventually got it back. Nothing but the best service at Toyota West thanks to Dean.

    Does recommend this dealer

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  • JUST LIKE DRIVING A NASCAR!!!! YOU LEAVE FEELING GREAT
    March 10, 2017

    Met at the door when we arrived after driving 2 1/2 hours, that was the first shock. Had the truck ready for me to look over, ask questions, (a...


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    Met at the door when we arrived after driving 2 1/2 hours, that was the first shock. Had the truck ready for me to look over, ask questions, (and he knew all the answers.) I'll admit there's nothing I hate worse than dealing with car dealers. Yesterday, my opinion has changed. If only every dealership could learn from you. This sale gave me goose bumps like when I kill a big buck. And I've never found anything to beat that feeling till now. I wasn't grit'n my teeth, didn't have a headache, I just don't know what to say, besides BRANDON BARNTHOUSE is an asset to your dealership. KUDOS FOR YOU! I will be telling everyone where to go buy a vehicle, for sure! Thank you for making this otherwise experience so easy. thank you again BRANDON!

    Does recommend this dealer

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