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Reviews

Average Ratings

4.7
657 lifetime reviews. Includes reviews of Germain Toyota from DealerRater.com
  • Very courteous and professional contact

    When searching for a car I contacted several dealerships, some couldn't even be bothered to respond when I called them on the phone. But Germain ...

    Dealer Response

    Thank you for sharing these kind words about your experience with our team. We look forward to continuing to provide you quality service. Best Re...


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    When searching for a car I contacted several dealerships, some couldn't even be bothered to respond when I called them on the phone. But Germain was an A+ class act when it came to contacting me. They responded quickly, in a professional manner, but didn't hound me. I would definitely recommend this dealer.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for sharing these kind words about your experience with our team. We look forward to continuing to provide you quality service. Best Regards, Rich Newsome General Manager


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  • New car purchase after service
    May 25, 2017

    I took my 2010 Yaris in for routine service & while waiting I spoke to Austin Castin about the new 2017 Toyotas & discussed what I was looking ...


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    I took my 2010 Yaris in for routine service & while waiting I spoke to Austin Castin about the new 2017 Toyotas & discussed what I was looking for. Being a small elderly person I had trouble with being able to see over the dashboard. He showed me the 2017 Yaris ia & after test driving we agreed it was the best purchase for me. He did not try to convince me to upgrade when he understood my concerns which I appreciated especially since I really didnt need a new car. If he had been pushy I would have walked away. Demetrius Davis helped with the title & offered services if I were interested in them. I would recommend these people & dealership.

    Does recommend this dealer
    Came in for service or repair

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  • Bernard Ogbeide , excellent!
    May 23, 2017

    Bernard was very professional. He was more than courteous. We liked that he listened to our wishes and was not "pushy". Love our Camry. The...

    Germain Toyota of Columbus

    Congratulations on your new Camry and thank you for sharing your positive experience with Benard and Aimee. Best Regards, Rich Newsome General Ma...


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    Bernard was very professional. He was more than courteous. We liked that he listened to our wishes and was not "pushy". Love our Camry. The Germain staff are always attentive and accommodating. We went for our free oil change on our 2015 Camry and came home in our new car.

    Does recommend this dealer
    Came in for service or repair
    Germain Toyota of Columbus

    Congratulations on your new Camry and thank you for sharing your positive experience with Benard and Aimee. Best Regards, Rich Newsome General Manager


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  • Quickest car-buying experience ever -- and I love my car!
    May 23, 2017

    Just wanted to give a shout-out to the staff at Germain Toyota - if you want an experience where you can find folks actually listening to your que...

    Germain Toyota of Columbus

    Thank you for taking the time out of your busy schedule to leave us these kind words about your experience. We all look forward to providing you a...


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    Just wanted to give a shout-out to the staff at Germain Toyota - if you want an experience where you can find folks actually listening to your questions, concerns, comments/observations, this is your go-to place! Luke Eastwood in Finance and Norm Oribello in the sales dept. made the purchasing process go very smoothly. The service team was amazingly quick in reviewing any concerns I raised; and shout-out to Meredith Dargusch for her kindness too. I enjoyed the new car buyer's presentation by Loralee Trapp -- the info proved to be very helpful and I have used the info (and gifts) she had given to the attendees.

    Does recommend this dealer
    Germain Toyota of Columbus

    Thank you for taking the time out of your busy schedule to leave us these kind words about your experience. We all look forward to providing you a quality service throughout your ownership experience. Best Regards, Rich Newsome General Manager


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  • Benard Ogbeide and Asher Puri Gets It Done!
    May 23, 2017

    My experience began with a greeting at the door. Benard was professional, courteous, and had a great personality. My wife and I were supposed to...

    Germain Toyota of Columbus

    Thank you for choosing Germain Toyota of Columbus for your recent automotive needs. Our team is thrilled that you allowed us the opportunity to ea...


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    My experience began with a greeting at the door. Benard was professional, courteous, and had a great personality. My wife and I were supposed to be window shopping. Nonetheless, after a few visits we decided to purchase a new 2017 4Runner. The Manager on-duty gave us an additional $2K for our trade-in to seal the deal. My experience ended with Asher Puri - the Finance Guy. He was a red belt. Hungry to make it to the next level. Asher had great energy and explained our financing options very well. We were treated like VIPs for the day. Thanks Guys!

    Does recommend this dealer
    Germain Toyota of Columbus

    Thank you for choosing Germain Toyota of Columbus for your recent automotive needs. Our team is thrilled that you allowed us the opportunity to earn your business and provide you a quality experience. Best Regards, Rich Newsome General Manager


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  • Excellent Experience
    May 22, 2017

    Omar Jackson was great to work with. He made our car buying experience awesome by providing us with all available financing options in order for m...

    Germain Toyota of Columbus

    Congratulations on your new Toyota and thank you for sharing your positive experience with Omar. We look forward to working with you next time you...


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    Omar Jackson was great to work with. He made our car buying experience awesome by providing us with all available financing options in order for my wife and I to make the best financial decision. We look forward to working with Omar and Germain again when we purchase another vehicle.

    Does recommend this dealer
    Germain Toyota of Columbus

    Congratulations on your new Toyota and thank you for sharing your positive experience with Omar. We look forward to working with you next time you are in the market. Best Regards, Rich Newsome General Manager


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  • Outstanding Experience

    Working with Kyle, Joshua and Lucas made this a great experience. I came to the dealership not to buy but to look at a Scion. However, the deal an...

    Dealer Response

    Your kind words and business are greatly appreciated. You can rest assured any referral will receive the same quality service and we look forward ...


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    Working with Kyle, Joshua and Lucas made this a great experience. I came to the dealership not to buy but to look at a Scion. However, the deal and customer service I received were major factors in my decision to purchase my 2nd used car from this dealership. I would recommend this dealership and it's representatives to family and friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Your kind words and business are greatly appreciated. You can rest assured any referral will receive the same quality service and we look forward to assisting them. Best Regards, Rich Newsome General Manager


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  • 2017 Tacoma purchase
    May 22, 2017

    Germain Toyota excels in customer service! The brand sells itself, but the staff there go the extra mile to ease the shopping and service experien...

    Germain Toyota of Columbus

    We appreciate your continued business and loyalty to Toyota and Germain. Your business and kind words are valued throughout our dealership. Best ...


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    Germain Toyota excels in customer service! The brand sells itself, but the staff there go the extra mile to ease the shopping and service experience. By far the best dealership I've ever dealt with. I've been driving Toyotas since 1981 and have experience to back up my statements.

    Does recommend this dealer
    Germain Toyota of Columbus

    We appreciate your continued business and loyalty to Toyota and Germain. Your business and kind words are valued throughout our dealership. Best Regards, Rich Newsome General Manager


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  • Very Satisfied With Service
    May 22, 2017

    I was very satisfied with the Service I received from Kenny. He was very helpful every step of the way. He made the leasing experience very quick ...

    Germain Toyota of Columbus

    Thank you for taking the time to let us know what an awesome job Kenny did. Best Regards, Rich Newsome General Manager


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    I was very satisfied with the Service I received from Kenny. He was very helpful every step of the way. He made the leasing experience very quick and very easy. Thank You for all the help!!!!

    Does recommend this dealer
    Germain Toyota of Columbus

    Thank you for taking the time to let us know what an awesome job Kenny did. Best Regards, Rich Newsome General Manager


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  • Excellent purchase experience
    May 21, 2017

    Germain Toyota's staff worked hard to make this lease possible. We were able to roll negative equity into my lease and still have a reasonable mon...

    Germain Toyota of Columbus

    Congratulations on your new Toyota. We are thrilled Norm was able to put together the perfect deal. Best Regards, Rich Newsome General Manager


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    Germain Toyota's staff worked hard to make this lease possible. We were able to roll negative equity into my lease and still have a reasonable monthly payment. I highly recommend the dealership and my sales consultant as far as ease to work with and making the purchase process simple and easy.

    Does recommend this dealer
    Germain Toyota of Columbus

    Congratulations on your new Toyota. We are thrilled Norm was able to put together the perfect deal. Best Regards, Rich Newsome General Manager


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