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Used 866-740-2342 Email Dealer
Service 866-594-7627

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Reviews

Average Ratings

4.0
39 lifetime reviews.
  • Love this dealership

    I have always had the best experience at this dealership! This is my second lease from John Mcdonald and he is so easy to work with! He truly ma...


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    I have always had the best experience at this dealership! This is my second lease from John Mcdonald and he is so easy to work with! He truly made the experience great!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful car experience!

    I bought my car from Jim White Toyota and Mike Beutel was the salesman. He is great guy and explains everything in terms anyone can understand. Th...


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    I bought my car from Jim White Toyota and Mike Beutel was the salesman. He is great guy and explains everything in terms anyone can understand. The whole experience of buying my car was wonderful! No hassling, no problems, just great service. I would buy another car from him in a heart beat. If you need a car go see Mike Beutel at Jim White Toyota and you won't be sorry. Best salesman in town!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • worst retail experience in ten years

    I had the absolute worst retail experience that I've had at ANY retail establishment in the last ten years! The sales person was extremely slow an...


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    I had the absolute worst retail experience that I've had at ANY retail establishment in the last ten years! The sales person was extremely slow and when I asked an employee to speak with a manager I was asked four different questions complete with attitude before he went to get the manager and after looking over his shoulder to glare at me he actually utter the words "Jesus Christ". If Toyota doesn't consider that grounds for immediate termination I don't know what the world has come to.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Painless car buying

    I needed a new vehicle as my I had to pull the plug on my old vehicle. I called Charlie Turner and told him what I was looking for and my specific...


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    I needed a new vehicle as my I had to pull the plug on my old vehicle. I called Charlie Turner and told him what I was looking for and my specific needs On the coldest night of the year Charlie went out and found a few vehicles, brought them inside so we would not freeze, and purchased one on the spot. I knew I could trust Charlie!! He is so knowledgeable. It has been a great vehicle, very painless and a great price. THANKS CHARLIE

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Experience

    By far the best car buying experience EVER. I knew what I wanted, called Charlie and he worked with me to get me in the car I wanted at the price ...


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    By far the best car buying experience EVER. I knew what I wanted, called Charlie and he worked with me to get me in the car I wanted at the price I needed. Can not say enough about him and Jim White Toyota. I live about an hour from Toledo but wouldn’t consider buying a Toyota from anyone other than Charlie.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful, stress free buying experience!

    I am from Port Clinton, Ohio and had been looking for a Toyota Camry hybrid and was told they couldn't be found used. Wrong, I did some research o...


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    I am from Port Clinton, Ohio and had been looking for a Toyota Camry hybrid and was told they couldn't be found used. Wrong, I did some research of my own on the internet and found a used-dealer owned 2013 loaded with extras and with only 7,250 miles for several thousand dollars less than a 2014 would have been with just the basics. I'm loving my car and the whole experience was easy and totally stress free. Charlie Turner who deals with internet sales was not pressuring at all, just let me asks the questions and didn't try to push me into something I didn't want. I would recommend Jim White Toyota, especially Charlie Turner, to anyone looking for a used car.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Excellent Buying Experience - Quick & Painless

    Charlie was fantastic. Quick & to the point. Deal was done immediately. Had me gassed up & ready to go in no time. Definately worth the 3 hour dri...


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    Charlie was fantastic. Quick & to the point. Deal was done immediately. Had me gassed up & ready to go in no time. Definately worth the 3 hour drive from Indy. My wife is going to love her Venza. Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Positive experience buying pre-owned Prius

    In 50 years of buying new and pre-owned cars, we have never had such a positive experience at a car dealership. After doing internet research for ...


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    In 50 years of buying new and pre-owned cars, we have never had such a positive experience at a car dealership. After doing internet research for several months, Jim White Toyota in Toledo had the vehicle I was looking for. It was a five hour drive from our home to Toledo, but it was worth every minute and mile. Everyone at Jim White was friendly and helpful, beginning with the receptionist answering the phone. Our sales rep, Lee Schumacker, was honest and patient, answered all our questions, and offered excellent customer service to make sure the car looked clean and new. We could not be more pleased.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good Car Shopping Experience

    We were searching for a late model pre-owned Sienna. I'd done my homework, looked at dozens on the web in a three state radius and visited a few d...


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    We were searching for a late model pre-owned Sienna. I'd done my homework, looked at dozens on the web in a three state radius and visited a few dealers and drove a couple. Jim White had sold a van new three years ago, serviced it regularly and then got it back as a local trade. It must of had my name on it because he priced it at the low end of comparable vehicles to move it. I called them up, made sure it had the owners manual, remotes, etc. and put down a deposit on it. The next day, my wife and I drove 150 miles (one way) to test drive it and DRIVE IT HOME! It was as the dealer represented it. Lee, our sales representative, was accommodating and friendly answering our questions but, did not pressure us. Jim White does not like to do the Toyota Certified Pre-Owned (CPO) thing and tries to sell you an optional warranty but, again did not twist my arm when I made it clear I was not buying it! Overall it was a good car buying experience and worth the trip.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fantastic Buying Experience

    We live 415 miles from this dealership, but found the ideal vehicle online at cars.com. We were very concerned about making the trip for an unknow...

    Dealer Response

    Chris, Jason - thank you so much for the kind words. My job is fun when a buying experience is positive - for both you, the buyer and our dealersh...


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    We live 415 miles from this dealership, but found the ideal vehicle online at cars.com. We were very concerned about making the trip for an unknown vehicle, especially around the holidays. Charlie Turner is what makes this dealership great! He provided us every bit of information we would need to decide to make the trip, including photographing the vehicle in detail so we could understand the quality of the Sequoia. We also had a trade in vehicle that would have to be evaluated once we arrived. We have never had a better car buying experience. We were treated fairly and given a fair price for both the vehicle and our trade. We were certainly taking a chance in driving that far to purchase a vehicle sight unseen, and some dealerships would have capitalized on our situation. I would certainly recommend the dealership, but specifically Charlie Turner for anyone in the market for a vehicle. Charlie's customer service and integrity are unparalleled in this business. We would make the trip all over again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Chris, Jason - thank you so much for the kind words. My job is fun when a buying experience is positive - for both you, the buyer and our dealership. Meeting you your family and knowing that you are happy with your purchase made my December. I hope that you enjoyed your dinner at Manci's and I hope that we have a chance to meet again in the future. All the best, Charlie


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