Sliman's Chrysler Dodge Jeep RAM

Gene and managers did a great job. This is how car buying SHOULD work but seldom does. Thanks all!

Stay away from this dealer's service department! This dealership is the worst I have ever dealt with. Example, service done to my Grand Cherokee required an part that retails at any dealership from anywhere between $93 and $131. I checked several dealers. Slimans charged $160 for the part! I also had a leaking power steering hose up forward under the radiator. I was told the car needed a complete new steering rack replace for $2,857!!!! If they didn't want to repalce the hose they should have just told me.

This worked out exactly as it should. I had a great experience working with this dealer. They were friendly and worked hard to get the right car for our needs.

Service dept is very rude. They tell you something needs fixed but doesn't. You can keep taking your car there and they still don't know what it is that's wrong or they tell you it's something it's not. They charge 135.00 to put your car on the lift to look it over. But when you go to pay that it will really come up to 158.00. They charge for seat covers etc that they use to check your car. When Pam was there it was different but now everyone is really rude. Trisha is rude and takes forever to wait on a customer. Highly don't recommend going there

Excellent sales and service department. Have purchased 5 vehicles and have always received stellar service in all areas!

I have never dealt with such unproffesionalism. My truck was transfered to Slimans by another dealer. Slimans had it for 2 and a half weeks. Nothing was done, or repaired. I called and was given the same story, we're checking wires, Yada Yada. I went to retrieve paperwork from my truck, only to find it sitting in the parking lot. My wife had previously purchased a jeep at this dealership and I thought them to be trustworthy. If you can't give me your word, you don't deserve my business. I will never shop here again.

Bought 2019 minivan, no owners manual, was told to go online. Wife got flat 2 months later, no spare, jack, nothing. We paid extra for CPO. Never again! Got hosed there....you would think for the extra $, they woulda actually DID inspection. Also donated to food bank to get 4 free oil changes, nope was told it was only 3!,... xxx! What kinda dealer does this????

We spent 80k on a truck here Had minor damage and made mistake of taking back here Never again Was garbage work and when not happy was called an xxxxxxx Don’t go here

Do not use this dealer for any service or for body shop work We were not happy and were called xxxxxxxx For being not happy We could not get keys until we paid Would never go there again

MUST READ. If you’re reading this, you too have likely scoured countless dealerships online trying to find a great deal or the perfect car. After ample due diligence and search parameters of 250 miles in an effort to breakdown various pricing tactics and hidden fees, I found a $42,000 used Ram that met nearly every prerequisite I had. I provided a dozen pictures of my vehicle, mileage, and my VIN for a ballpark trade in value to spare a 5 hour drive. The numbers all looked good and I had two pending offers with other dealers to weigh my options. They accepted my offer via email, replied with a written proposal and current mileage on their vehicle, (which was ~20% higher than advertised on their site and 3rd part listing), and I reviewed the final figures over the weekend once the other offers arrived. I noticed the truck was no longer on my favorites Sunday, and emailed the finance person and text the salesperson hoping for a reply in the morning. A second attempt midday Monday returned a text stating it sold after 70+ days on their lot once I have an accepted offer. It happens, right? The vehicle however was back in my favorites and online, so by Wednesday, I assumed the other deal fell through. I called the dealership from the same cell number and name on file in their CRM, and Gene answered eager to check on the vehicles availability. In an effort to fill the silence he told me he was logging in to the program to check, looked momentarily, then put me on a short hold to say the truck had sold “a few days ago”. His demeanor and tone seemed off. Sure enough, the truck was still on their site, the same site that provides the free carfax showing the vehicle being listed for sale again the day prior (odd for a car already sold 3 days ago). You know when things don’t add up, to the point where you think you’ve gone crazy? I was there. To cross check my hunch having now been fully vested, my wife requested information via the third party search engine. Two hours later, Nick sends her an email stating that not only is it still available, but the 2019 Ram Laramie is an excellent choice. Very reassuring! I immediately forwarded that email to the finance girl along with the carfax image of the date showing for sale, and the signed proposal. No reply. Maybe the owner, Paul Slimans, cares? Forwarded a copy of the email thread and a synopsis hoping it was merely oversight and miscommunication to allow an opportunity for resolve or redemption. Will he assist to honor the deal and SAVE FACE? NO reply. Thursday...radio SILENCE. Sent a follow-up to the owner and hinted towards the repercussions of a NEGATIVE online review to boot. ZERO response. Friday, while writing reviews for each notable dealership I dealt with (some were very pleasant experiences), Slimans mysteriously is NOT LISTED deeming it unable to be reviewed on the 3rd party site as it cycles through the “rate this dealer” field. I wrote to those gurus to determine WHY Slimans is the ONLY dealer I CANNOT review and am awaiting a reply. I attempted to circumvent it by visiting their profile directly on said search engine, click on reviews, and it defaults me to the OTHER dealership I bought from this morning, along with the other 8+/- that I’d contacted in the last two weeks. In a NUTSHELL, there are RAMifications for the lack of integrity and ethics ;). A potential net loss on the direct cost of a vehicle is a single event. The indirect expense of providing a terrible customer experience collectively leaves a virtual scar. If a referral is the best compliment one can receive, a negative review is the unfortunate balancing act to contrast. So if you’d like to pursue business with a company who seems to condone a culture of ingrained deceit and blatant lies whilst knowing the power of various online tools to disprove them, by all means, be my guest and you can have my spot in line. When presented with a problem, they not only failed to acknowledge their actions and or take any accountability, but apparently went even further to attempt to silence my voice on the third party review. Stay classy San Diego. Employees Worked With Gene, Alicia, Paul, no named texter , Nick **INSERT PUBLIC REACTIVE CUSTOMER RELATIONS FEEDBACK BELOW