Nick Abraham Auto Mall

Knowledgeable sales team, Salesperson very helpful with explaining all the technology in the vehicle. Everyone we dealt with was very professional.

Scheduled a service appointment and dropped off my truck. I was offered and accepted a complimentary ride to my office by the dealership. Arrived at my office on-time. Driver was very nice and enjoyed good conversation. Received a call that afternoon with the diagnosis and estimate. I accepted and approved the work to be completed. One of the two items was fixed. The second item required a part that is not readily available. I was told it was due to the strike. I will bring the truck back in later for that repair. It's not critical. I picked up my vehicle that evening, paid a very fair and reasonable price, and drove home. My truck is running much better than I expected. The primary issue has been resolved to my satisfaction. The staff is so friendly and helpful. They do the work work, and at a reasonable price. I will always take my truck "back home" to the dealership for service, even out of warranty.

The sales team is friendly, not intimidating, recommended a car that fit our needs perfectly. I understood clearly all information about the new vehicle; answered all my questions without all the technical details that I would not understand.

Professional, helpful & kind employees. Oil change always done in under an hour or less. Best place in Ohio

Buying a car from Nick Abraham Ford, is always quick and easy due to our salesman Eric. We will not buy a car from any other dealer or salesman.

Everyone went out of their way to make us feel that our needs were getting met they went above and beyond

Everyone is always super friendly. I definitely recommend their service department.

The service dept needs to improve the quality of their work or lower their rates based on technicians ability.

I was traveling across country from the East Coast to the West. I had severe brake issues on my 2016 Expedition. With all my gear, my son and my service dog I approached the service manager with my problem. He was extremely professional and offered to take a look, but could not promise work, as they were already booked for the day. After taking a look, they found the issue was a recall concern and covered all the repair on their dime. Best of all, they did the work that day and had me back on my way in 5 hours, thus saving me hotel bills and added stress. Throughout the repair, I was informed of progress and treated like a VIP. In addition, their spaces were organized and extremely clean of debris and clutter. I have never had such service in any dealership in all the 45 years I’ve been driving. Thank you Nick Abraham Ford….Thank you Nick!!

Needed A/c fixed and routine maintenance done. All service completed well ahead of promised date. Car running in tip top shape. Not bad for a 16 yr old car!!