Friendly knowledgeable staff, clean inviting showroom and offices, efficient paperwork and smooth transition into a new car. We have dealt with Nick A...braham several Times and will continue to do so
Kevin, we?re happy we could help you! We hope you continue to choose Nick Abraham Elyria Ford for all your vehicle needs! Take care!
Efficient service, and not a big push to take care of more service, just a casual mention of things to watch.
I arrived at 720am for my 730am maintenance appointment. When I arrived there were 4 cars ahead of me in line waiting for the service department to op...en at 730am. At 730 the service department opened and service was rendered on a first come, first serve basis regardless of whether the customer had an appointment for service. Needless to say, customers without an appointment received service during my appointment time and as there were only 2 technicians on duty from 730am until 8am, I ended up having to wait for more technicians to come in at 8am. I am considering servicing my vehicle elsewhere.
The service was great! I'm going back to pick up my Ford Fiesta today! I got a great deal as well!
I called around and found prices that were all over the place. I decided that since I purchased the vehicle from this dealership and had other servic...e done here it would be a good idea to get a price. I was pleasantly pleased that the price and quality tire was very reasonable and I felt comfortable with having the service done at the dealer. Great job Elyria Ford.
The staff, which includes Kyle, Todd, Brian, Brandon, Ed, and manager Chad Whitacre are exceptional. They possess an urgent calm, which is so rare in... other dealership service centers. They are quick to evaluate and communicate options and resolutions for every issue, and their personal follow up to the customer's satisfaction is unparalleled. I cannot imagine going to any other dealership for purchases and/or service for my family's vehicles.
Chad, service manager, operates very professionally. The techs. fixed the issue the first time. Great dealership for sales and service.
Eric and Eddie are both wonderful salesmen! Unfortunately, Eddie is off working his own company and no longer there. They did not push me to buy and t...hey were very good about listening to what I wanted for my vehicle. I will be going here for all of my future car buying experiences!
Ashley, thank you for your kind words! Please let us know if there is ever anything else we can do for you! Safe travels!
Salesperson was awesome - financing was a breeze. The only suggestions I could make is 1) kind of miss the new car owner class for any new features; ...and 2) finance people shouldn't push extra products that may or may not be necessary (extended warranties, undercoating, etc.)
Always greeted with a smile, they don't try to scam me being a female. Honest and they feel like family
Michael, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!