New 877-206-0254 Dealer Website
Used 877-726-9226 Email Dealer
Service 888-277-1683

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Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 8:30 PM
Mon 8:30 PM - 9:00 PM
Tue 8:30 AM - 6:30 PM
Wed 8:30 AM - 6:30 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 6:30 PM
Sat Closed
Sun Closed
Mon 7:00 AM - 8:30 PM
Tue 7:00 AM - 5:30 PM
Wed 7:00 AM - 5:30 PM
Thu 7:00 AM - 8:30 PM
Fri 7:00 AM - 5:30 PM
Sat Closed
Sun Closed
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Reviews

4.8
Average based on 257 reviews.
  • Excellent customer service!

    Outstanding Customer Service - 5 stars all the way! If you are getting a repair to your current vehicle or shopping or shopping for a new or used...

    Dealer Response

    Thank you so much for the kind review and for the compliments about our employees, it means a lot to us! Experiences like yours is what we strive...


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    Outstanding Customer Service - 5 stars all the way! If you are getting a repair to your current vehicle or shopping or shopping for a new or used one, I recommend Buff Whelan in Sterling Heights. They will even set you up with a rental if your car requires an overnight repair. Excellent, efficient workers and office staff!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind review and for the compliments about our employees, it means a lot to us! Experiences like yours is what we strive for every day here at Buff Whelan. Please come and visit us again soon, and until then, drive safe!


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  • Used car sales

    Sales representative (Tom) was a pleasure to work with. He spoke with a no nonsense demeanor. I was able to get more for my trade in than what I...

    Dealer Response

    Thank you for taking the time to share your experience, Mark! When it comes to the products and services we offer here, we want our customers to ...


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    Sales representative (Tom) was a pleasure to work with. He spoke with a no nonsense demeanor. I was able to get more for my trade in than what I was expecting. It is easy to talk about how great a company is, but for me a true test of a company is how it reacts to a situation when making a profit is threatened with customer service. If you say accidents do not happen you are fooling your self. With that being said, while they were replacing my wipers a wiper arm smacked my wind shield. This caused a chip that later turned into a long crack. The next day. I contacted the sales representative who helped me, and he ensured that my wind shield was replaced at no charge to me. This really impressed my to how this company takes care of its customers. I would recommend buying a car from this company. (I would talk to Tom).

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience, Mark! When it comes to the products and services we offer here, we want our customers to be completely confident and satisfied with us every step of the way. That just doesn't mean during the buying process, but most importantly after the purchase as well! We are so glad Tom was able to take care of you, and we hope we have earned your confidence as well as your future business! Remember, if there is anything else you need, we are always here for you! : )


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  • Great Experience

    Amanda was great. Nice smooth car buying experience. Drove from Pittsburgh to buy a used car and was in and out quickly.

    Dealer Response

    Thank you for taking the time to share you experience with Amanda here at Buff Whelan! We understand our customers have busy schedules, so we are...


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    Amanda was great. Nice smooth car buying experience. Drove from Pittsburgh to buy a used car and was in and out quickly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share you experience with Amanda here at Buff Whelan! We understand our customers have busy schedules, so we are always aiming to make the buying experience quick and as smooth as possible. We hope we have earned your future recommendation and business! : )


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Service & Repair

About Our Dealership

Dealer on Cars.com since October 2009

Through dedicated employees and strong customer service, Buff Whelan Chevrolet has racked up numerous awards for top performance. It has received the General Motors Mark of Excellence Award annually for the last 15 years running. Buff Whelan has also received GM's Dealer of the Year honors for the last 13 years. Come see how their deals make the difference every day!

"Buff Whelan Chevrolet is the #1 volume Chevy Dealer in the state of Michigan, where deals make the differnce!"