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Reviews

Average Ratings

4.9
548 lifetime reviews. Includes reviews of Buff Whelan Chevrolet from DealerRater.com
  • Excellent customer service!

    Outstanding Customer Service - 5 stars all the way! If you are getting a repair to your current vehicle or shopping or shopping for a new or used...

    Dealer Response

    Thank you so much for the kind review and for the compliments about our employees, it means a lot to us! Experiences like yours is what we strive...


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    Outstanding Customer Service - 5 stars all the way! If you are getting a repair to your current vehicle or shopping or shopping for a new or used one, I recommend Buff Whelan in Sterling Heights. They will even set you up with a rental if your car requires an overnight repair. Excellent, efficient workers and office staff!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind review and for the compliments about our employees, it means a lot to us! Experiences like yours is what we strive for every day here at Buff Whelan. Please come and visit us again soon, and until then, drive safe!


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  • LJ Kusmierz

    Jim at Certified Pre owned was very professional. He made the buying process smooth....took care of the paperwork while I was at work :) Thank yo...


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    Jim at Certified Pre owned was very professional. He made the buying process smooth....took care of the paperwork while I was at work :) Thank you Jim !!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The BEST Chevy Dealer, period !!
    April 18, 2017

    I once again leased another vehicle from Buff Whelan and I have been dealing with the same salesman for almost 15 years, Rob Sielaff. He is always...

    Buff Whelan Chevrolet

    Wow, thank you so much for your continued support! We really appreciate your loyalty to our dealership and we are always happy to help you find ex...


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    I once again leased another vehicle from Buff Whelan and I have been dealing with the same salesman for almost 15 years, Rob Sielaff. He is always working to get me the best deal on a new car. Always willing to go the extra mile to get me in the right car at the right price. I will not go anywhere else or use any other sales person.

    Does recommend this dealer
    Buff Whelan Chevrolet

    Wow, thank you so much for your continued support! We really appreciate your loyalty to our dealership and we are always happy to help you find exactly what you are looking for in a new ride. Please don't hesitate to stop back in if there's anything else we can do for you. Thanks again!


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  • Fantastic car buying experience!

    Great customer service! They make purchasing a vehicle hassle free!

    Dealer Response

    Thank you so much for your kind review! We are so pleased to hear that we were able to help make the car buying process an easy one and we look fo...


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    Great customer service! They make purchasing a vehicle hassle free!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review! We are so pleased to hear that we were able to help make the car buying process an easy one and we look forward to getting the chance to work with you again in the future!


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  • My mechanic told me it was time for a new vehicle!

    Tom Studholme was an excellent salesperson. He made my buying experience simple and rewarding.

    Dealer Response

    We were happy to help, Norma! Customer service is a top priority for our team and it's great to see you enjoyed working with Tom to find your new ...


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    Tom Studholme was an excellent salesperson. He made my buying experience simple and rewarding.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We were happy to help, Norma! Customer service is a top priority for our team and it's great to see you enjoyed working with Tom to find your new ride. Thank you!


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  • Excellent customer service

    I would like to congratulate Joe Rios, the sales person who helped us with our purchase and went extra miles to ensure the procedure went smooth. ...

    Dealer Response

    Thank you so much for the kind words, Almir! It was no trouble at all for Joe and our team to go out of their way to make sure you were completely...


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    I would like to congratulate Joe Rios, the sales person who helped us with our purchase and went extra miles to ensure the procedure went smooth. Joe is very knowledgeable and was able to answer several questions we asked regarding the vehicle itself and extra services we wanted to consider for it (i.e tinted windows)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words, Almir! It was no trouble at all for Joe and our team to go out of their way to make sure you were completely taken care of when you were with us. Please let us know if there's anything else you need!


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  • Excellent customer service

    I would like to congratulate Joe Rios, the sales person who helped us with our purchase and went extra miles to ensure the procedure went smooth. ...

    Dealer Response

    Thank you so much for the kind words, Almir! It was no trouble at all for Joe and our team to go out of their way to make sure you were completely...


    Show Full Review

    I would like to congratulate Joe Rios, the sales person who helped us with our purchase and went extra miles to ensure the procedure went smooth. Joe is very knowledgeable and was able to answer several questions we asked regarding the vehicle itself and extra services we wanted to consider for it (i.e tinted windows)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words, Almir! It was no trouble at all for Joe and our team to go out of their way to make sure you were completely taken care of when you were with us. Please let us know if there's anything else you need!


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  • WOW such a Great Experience
    April 5, 2017

    All I can say is WOW. Jenna McQuestion took Great Care of us. The most enjoyable Car buying experience I have ever had. I'm still telling people o...

    Buff Whelan Chevrolet

    Thank YOU for being such a great customer! We love having Jenna on our team, and she'll be happy to hear that you enjoyed working with her. Thanks...


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    All I can say is WOW. Jenna McQuestion took Great Care of us. The most enjoyable Car buying experience I have ever had. I'm still telling people of what a Great Job she did. Thanks Buff for having such a Great Employee.

    Does recommend this dealer
    Buff Whelan Chevrolet

    Thank YOU for being such a great customer! We love having Jenna on our team, and she'll be happy to hear that you enjoyed working with her. Thanks for choosing us, and enjoy your new car!


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  • Mr.Koscielski

    We had stopped there over the weekend and I submitted to them when we got home an online interest in request form on a vehicle and to my surprise ...

    Dealer Response

    Thank you so much for the kind words, Steve! We are thrilled that our team took great care of you in a timely manner, and was able to get you into...


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    We had stopped there over the weekend and I submitted to them when we got home an online interest in request form on a vehicle and to my surprise was immediately contacted back and it wasn't a standard response email, I know the difference, been an underwriter for 24 years, went the next day and the rest is history, was very pleased with the entire staff, I had bought vehicles from them in the past and will continue to do so in the future, you all are wonderful and professional

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words, Steve! We are thrilled that our team took great care of you in a timely manner, and was able to get you into a new vehicle! Thank you for the continued loyalty, we look forward to seeing you back at the dealership for any of your future car needs. Thanks again!


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  • Awesome all around experience!
    April 5, 2017

    I had thee best experience at Buff Whelan. My sales person Michelle David was prompt, so friendly and took care of my every need, making me feel l...

    Buff Whelan Chevrolet

    Thank you so much for sharing your excellent experience, Bethany! Michelle is amazing at what she does in providing the best possible customer ser...


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    I had thee best experience at Buff Whelan. My sales person Michelle David was prompt, so friendly and took care of my every need, making me feel like the most important customer. Her service was very important in my decision to buy a Chevy. I had contacted a few other Chevy dealers and they were horrible when it came to customer service. Michelle, made me change my mind and she has made my year. Awesome experience!

    Does recommend this dealer
    Buff Whelan Chevrolet

    Thank you so much for sharing your excellent experience, Bethany! Michelle is amazing at what she does in providing the best possible customer service experience. Thanks for choosing Buff Whelan Chevrolet to buy your new car, and we hope you're loving it!


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