Nassief Ford Toyota

Reviews

4.9 out of 5 4.9
311 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 25, 2017

    Pleasant punctual and informative. This dealership and family are a true pride for Ashtabula County. Greeted immediately, as you are waiting they give... you periodic updates and when complete , explain service and escort you to financial area for exit.

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    Dealer Response

    We want your visits to be as simple and convenient for you as possible, Kimberly! Thank you for recognizing our efforts and we hope to see you here ag...ain!

  • 5.0 out of 5
    August 21, 2017

    Ron Massucci is an excellent salesman who follows up with maintenance. The maintenance department is helpful and professional

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    Dealer Response

    It is so great to hear that Ron and the rest of the team take such good care of you, Ivonne. We hope to be of service to you again! Take care!

  • 5.0 out of 5
    August 21, 2017

    My wife and I deal with Nassief since Ron Massucci sells cars there. We have been dealing with Ron for almost 30 years and have no intention of dealing... with anyone else. Sales and service keeps up dealing with Nassief.

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    Dealer Response

    Thanks for letting us know what a great job Ron is doing, David. If you have any additional needs or questions, we will be more than happy to assist y...ou! Take care!

  • 5.0 out of 5
    August 14, 2017

    Once again Nassief's service department did an excellent job on my car repair. My repairs were done quickly. As always they washed my car before returning... it to me. All the staff I encountered during my visit were friendly and helpful.

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    Dealer Response

    Thanks for letting us know what a great job our service department is doing, Penelope. We try to provide all of our guests with a great atmosphere and... world-class service that you can trust.

  • 5.0 out of 5
    August 11, 2017

    This company continues to shine above the rest because they truly care about the customer.

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    Dealer Response

    Adam, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. It is great to hear that we were able to g...o above and beyond your expectations and really help you out! We look forward to seeing you again!

  • 5.0 out of 5
    August 4, 2017

    Leasing a new 2017 Toyota Rav 4 and turning in our 2014 Rav 4

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    Dealer Response

    Byron, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thanks again for your business! Take care...!

  • 5.0 out of 5
    August 2, 2017

    All personnel are always professional, courteous and friendly. We have purchased our last 3 vehicles from Nassief and all are serviced by them.Besides... giving fair deals on vehicle purchases and excellent service, Nassief ownership is also very active in the community generously giving time and funds to needy organizations. We would never consider taking our automotive related business anywhere else.

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  • 5.0 out of 5
    August 2, 2017

    Unbelievable experience. Colton and Joe were top notch from beginning to end.

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    Dealer Response

    Anthony, our Staff works hard to go the extra-mile for our valued guests! We hope you continue to choose Nassief Ford for all your vehicle needs! Take... care!

  • 1.0 out of 5
    July 24, 2017

    Hassel-free experience. I have been doing business with Nassiefs for a number of years and will continue to do so.

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    Dealer Response

    Robert, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done t...o make your experience better. If this was the case, please reach out to us at (440) 576-1010 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

  • 5.0 out of 5
    July 24, 2017

    Sandy and her team can be counted on for excellent and timely service every time!

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