Dealer on Cars.com since September 2012
|Sales||9:00 AM - 8:00 PM|
|Service||7:00 AM - 7:00 PM|
|Mon||9:00 AM - 8:00 PM|
|Tue||9:00 AM - 8:00 PM|
|Wed||9:00 AM - 8:00 PM|
|Thu||9:00 AM - 8:00 PM|
|Fri||9:00 AM - 6:00 PM|
|Sat||9:00 AM - 6:00 PM|
|Sun||12:00 PM - 4:00 PM|
|Mon||7:00 AM - 7:00 PM|
|Tue||7:00 AM - 7:00 PM|
|Wed||7:00 AM - 7:00 PM|
|Thu||7:00 AM - 7:00 PM|
|Fri||7:00 AM - 6:00 PM|
|Sat||7:00 AM - 3:00 PM|
We were in the other day to purchase a used car for our 16 year old son. Our salesperson, Francesco Nappo, went above and beyond in taking care of u...s. He even offered for our son to come in a few days later (he wasn't with us at the time of purchase) to go over the car with him. The whole experience was very positive and comfortable - no stress! The sales manager, Dylan Dacar, and finance person, Kevin Boris, were also both extremely professional , friendly, and helpful. This was probably the best experience I've had buying a car!
I highly recommend the sales associate, Francesco Nappo, at Willoughby Hills Lexus dealership. He made the experience pleasant and easy. He is very ...knowledgeable and has a great personality.
We purchased our rx 330 and now rx 350 through Michael Brittain, who we have been dealing with for 10 years,he always makes us feel like family and,wi...ll always go above and beyond whatever we need. Also, Dylan Dacar was a pleasure to deal with! The facility and employees where also great. Look forward to buying our next vehicle through classic lexus
3 lifetime reviews of the Service Department.
I stopped today to pick up a car from service, and the young lady at the reception desk and Ernie in service were both so friendly and personable it m...ade me want to come back again. Great Job !!
Have used dealer for service of 2004 Lexus that was purchased in another city. Very satisfied with quality of work and customer service. They make a s...trong effort to satisfy customer. Recently purchased a second Lexus in addition to 2004. Dealership did a good job of pre-purchase discussions and then helping me with understanding the features of the vehicle after purchase. Purchase process went smooth with no surprises.
Hello Jimmy. Thank you for your feedback. We appreciate your business and hope we can continue to provide you with excellent customer service for all ...your car needs. Please let us know if you need anything at all.
Check Engine Light Diagnosis