Classic Lexus Willoughby Hills

4.9
(332 reviews)
Visit Classic Lexus Willoughby Hills
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–8:00pm
Tuesday 7:00am–7:00pm 9:00am–7:00pm
Wednesday 7:00am–7:00pm 9:00am–7:00pm
Thursday 7:00am–7:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 7:00am–3:00pm 9:00am–6:00pm
Sunday Closed Closed
New (440) 220-4498 (440) 220-4498
Used (440) 220-4456 (440) 220-4456
Service (440) 220-4547 (440) 220-4547

Inventory

See all 141 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2012.
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.
THE PREMIER LUXURY CAR CAMPUS OF CLASSIC AUTOMOTIVE GROUP

Service center

Phone number (440) 220-4547

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Reviews

4.9
(332 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Very professional service.

We leased Lexus ES350. Excellent friendly service. Joe Kennedy was especially helpful with making the right selection. Aaron Williams simplified and clearly explained complicated. I highly recommend this dealership. Felix Vilinsky M.D.

5.0

I have experienced of leasing cars from several different...

I have experienced of leasing cars from several different dealerships .Classic Lexus is by far the best including professionalism, curtesy and communication. F.Vilinsky, Cleveland

5.0

Car buying the way it should be!

What a great dealership! I drove to Classic from Connecticut because they had the exact Lexus I was searching for. It was the best car buying experience of my life. The staff were open and honest over the phone and answered all of my questions promptly, and worked out the deal in advance. And they were available any time I called with a question! When I arrived to pick up the car there were no surprises - everything was taken care of and ready to go exactly as discussed. My salesman was a joy to work with, and everyone at the dealership went out of their way to be helpful - including giving me a ride to Avis to drop off my rental car. And they were happy to spend all the time I needed going over all the features of the car before I drove away. Extremely happy with the car and with this dealership; highly recommend them.

4.0

Nice staff, from sales people to financial officers to...

Nice staff, from sales people to financial officers to tech crew. But they couldn’t get their paperwork together and it had to be signed three times.

5.0

We had an accident with our Toyota towing an RV and the...

We had an accident with our Toyota towing an RV and the police escorted us to this Lexus dealership. The people there were great. They had real concern for our situation. Our windshield was smashed and the drivers side mirror was torn off. One of the employees there escorted us to the Toyota Dealership which was over 5 miles away. If I were to buy a Lexus or any other vehicle affiliated with Classic, I would not hesitate. We are from New York so we know the only thing they had to gain out of this was their kindness and compassion for our situation.

5.0

Lexus Lease

Great customer service. My salesperson, Acacia, did a great job to find the exact vehicle I wanted. Everyone was very friendly and accommodating. Finance time was a bit too long.

5.0

Great customer service

I had a wonderful buying experience. My salesman went out of his way to make sure I got ei asked for. I recommend buying at Classic Lexus

5.0

We drove to Classic Lexus from Columbus to buy a new...

We drove to Classic Lexus from Columbus to buy a new Lexus because of Manny. We had great communications over email and telephone to work out the deal before we drove up. Everyone at the dealership were friendly and helpful. They made our decision that much easier.

5.0

A wonderful experience at Classic Lexus

What a wonderful experience we had at Classic Lexus! Everyone there was so pleasant and responsive. Amazingly so. They had a specialist to walk us through each step of the process. And, the manager Dylan Dacar is a complete joy to work with! My Lexus car - terrific.

5.0

What a wonderful experience we had at Classic Lexus!...

What a wonderful experience we had at Classic Lexus! Everyone there was so pleasant and responsive. Amazingly so. They had a specialist to walk us through each step of the process. And, the manager Dylan Dacar is a complete joy to work with! My Lexus car - terrific.

Read all 332 reviews