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Classic Toyota - Mentor

(1,054 reviews)
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,054 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Toyota - Mentor from DealerRater.

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A Great experience

I will recommend Mike Manning to family and friends. It was an quick experience. I wasn't even at the dealership long. I loved as soon as I walk in Mike Manning had all my paperwork together.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Awesome!

Awesome experience. Eric was a great salesman and the finance officer made everything so simple and quick! Such a great buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sign and Drive in about 2 hours

We stopped in to turn in a leased vehicle and wanted to see what our options were. Our salesperson Brandon was very knowledgeable about the Toyota products, lease option, vehicle features and updates compared to the model we were turning in. They made the process very simple and enjoyable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Classic Toyota

A good experience over all. This is our fourth buying experience with this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased Toyota

Very accommodating, friendly, easy to deal with, priced right, and best of all, the time they took to teach me about all the new features. Service center is the best I've ever dealt with. I would highly recommend them. As a matter of fact, I only buy toyotas because of Classic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car Buying With No Stress

The Sales Consultant was a pleasure to work with. He understood what I was looking for and patiently worked through the various choices available to me. There was no pressure applied, just a friendly and professional approach. When I made the decision to buy a Corolla the dealership handled all the details smoothly and quickly. I drove away in my new car in about an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Smooth Sailing

Great attitude. Professional. Knowledgeable. Took the time to listen to me. Returned my calls promptly. Delivered everything as promised. I trust them and will recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GREAT.

David Jevnikar was excellent to work with. Very knowledgeable and patient. I will recommend him to my friends. Good job David. Happy Holidays from our family to yours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Highlander - buyer from Erie PA

Lissandra was a pleasure to work with; 95% of the transaction was accomplished via text and a couple quick phone calls. Great deal and great service from the team at Classic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tacoma!

Awesome experience. I will continue to go back to classic Toyota over and over again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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