Mentor Mitsubishi

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Mentor Mitsubishi Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since May 2000

The Mentor Mitsubishi-Kia team will work to educate, serve and create a mutual trust with our customers through quality,

...

value, integrity and commitment to our community. The partnership we create and maintain between customer and employee is of key importance to our present and future success.

"They Don't Cost A Lot Of Money, So Buy 'Em!"

Service

Wheel Balance

$39.95

Oil, Filter Change

$32.95

Tire Rotation

$19.95

Wheel Alignment (FWD)

$69.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
78 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 25, 2019

    I will never buy here again. I will never recommend this dealership again. When we first arrived, our salesman was very nice. I felt like we were well... taken care of and not taken advantage of. We even discussed buying a new costly vehicle from here is in the foreseeable future. Boy was I wrong. A month into owning the vehicle we purchased, I broke down on the side of a busy highway in the dark. Causing me to miss work. Then, check engine light came on and the car also failed to start. I turned the car in and thankfully was given another suv as a courtesy car and mentor Mitsubishi had it for a MONTH, only to return and tell me “oh we cleared the codes, just drive it and if something happens let us know”. A whole month to clear codes, and do nothing to fix the actual problem. Two months after that, the car started with more issues. Only starting in neutral, I had to change the part myself. Then throwing codes, surprisingly (sarcastic) the same codes it threw before. I take it in, I am given a tiny courtesy vehicle that wouldn’t fit my family of five despite me telling them, and my car is “fixed” in three days. While picking my car up the mechanics of the service dept tell me “oh we fixed her up all right and it cost a pretty penny” as they wink at each other. With me standing uncomfortably right there. Great customer service with these inconsiderate morons. Now, again, 2-3 months later the car is throwing codes yet again. Low and behold, same codes that were originally being thrown two months after i even bought the car. Which now tells me i was lied to and that my vehicle was not serviced as they stated it was and that I can not trust to bring my vehicle into their service dept to be handled properly. I now feel that they would not make sure my vehicle is indeed safe for my family and children to be in! I feel extremely taken advantage of. I feel very frustrated that someone would willingly do this to a family going through a very traumatic time. What kind of people run this establishment to think treating customers this way is okay? We will never buy from this dealership again. We will never recommend it. I hope others are able to read this and second guess the treatment that think they’ll receive from Mentor Mitsubishi and realize they can find somewhere better who actually gives a crap about their customers and the vehicles well-being.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    14 people out of 14 found this review helpful. Did you?
  • 1.0 out of 5
    October 4, 2018

    10/02/2018 update on truck As I was going to Wal-Mart I hopped on the highway and noticed that the 4 wheel drive shifter knob was shaking, when I got... into the parking lot went to shift into 4H and the shifter was a dead stick (not connected) so I stopped at my mechanics he took a quick look and the shifter rod is rusted out and it fell off, the grommets on the shifter linkage and the transfer case linkage are rotted out so he has to order parts. I have not even touched that shifter since I bought the piece of crap so it just fell apart under normal driving conditions. ANOTHER perfect example of a incompetent pre-sale inspection. What will be next? I'll keep you updated on the cost for this repair. I've been patient but not anymore might be time to take some action. I would not buy a used lawn mower off of these jokers. 10/03/2018 Emailed dealer yesterday 4th time since purchase, no response. This is a perfect example of a dealership who knows you when your buying but as soon as you pull of the lot they forget about you and don't want to know you until you buy again! More to come! CAUTION CAUTION CAUTION

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    15 people out of 15 found this review helpful. Did you?
  • June 19, 2018

    Far. Good prices. will go the extra mile to help you. Very friendly staff. Overall great experience with sales, managers, and maintenance. Feel confident... in the road ahead.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 6, 2018

    I think I got screwed. By the time they got done with the confusing dickering over the price, I don't think I my trade in and down payment was appled... to the sticker price on the car.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    9 people out of 9 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2017

    I just purchased a 2014 Hyundai Veloster from this dealer. I had a very pleasant experience at this dealership. They handled all my questions and concerns... well. The vehicle was competitively priced. Thumbs up for this dealership. I highly recommend it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 10, 2016

    I just purchased my third Lancer 2016 (lease), from Mentor Mitsubishi, this past Saturday. Again, a very pleasant experience, with all departments. A special... thanks to David Clark, my sales rep for the second time, of my leases. I purchased a 2005 Lancer, from a previous sales rep. Again, a 2014 Lancer (lease) and now my 2016 Lancer ES, from David Clark. Over all, I find Mentor Mitsubishi, very considerate, friendly and has superb service.. Thank you! ~Sylvia

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2016

    Great friendly staff and reasonably priced, and always done correctly the 1st time

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 29, 2016

    I would recommend the Service department but never again would I buy a car From this dealership again every time I do I am given a hard time to get it... . This last time would have been my 6th car from them and they wouldn't deal until I called and complained to the GM then was called 5 days later we already bought from Spitzer in Amherst now I would recommend them to everyone we priced a vehicle on line and they were right there with that quote from their site.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 29, 2016

    Excellent customer response and customer retention program.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 25, 2016

    My car is 10 years old and I still bring it for service Mentor Mitsubishi. They are honest and I feel they can be trusted. I wouldn't go anywhere else.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews