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Reviews

Average Ratings

4.9
391 lifetime reviews. Includes reviews of Sunnyside Toyota from DealerRater.com
  • First time lease. Great experience.

    I have bought 4 Camrys from 4 different dealerships. This is my first lease. After the Auto Show I knew I had to have a RAV4. Patrick worked with ...


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    I have bought 4 Camrys from 4 different dealerships. This is my first lease. After the Auto Show I knew I had to have a RAV4. Patrick worked with us to get me in the vehicle I wanted. He explained every feature of this vehicle and I left feeling like I made an excellent choice in this lease. I would recommend Sunnyside Toyota to my family and friends. And since I don't know any of the other sales staff, I would have to say "See Patrick".

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Car
    April 26, 2017

    Enjoyed the process. Alicia was very helpful and helped me find the car just for me. I love the car and would recommend it to anyone.


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    Enjoyed the process. Alicia was very helpful and helped me find the car just for me. I love the car and would recommend it to anyone.

    Does recommend this dealer

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  • First Prius

    Our last favorable experience purchasing a new car was with Saturn years ago. We were very happy with the transaction and service. At Sunnyside ...


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    Our last favorable experience purchasing a new car was with Saturn years ago. We were very happy with the transaction and service. At Sunnyside Toyota, Roger Neff made purchasing our Prius a very positive experience. He was very knowledgeable, pleasant, answered all of our questions and took a lot of time explaining all the details. He listened to all of our needs and made sure he planned ahead to make sure it was the car we wanted. Thanks Roger for all your help in making buying a new Prius a good experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding Service!
    April 22, 2017

    Outstanding Service! We have been customers of Sunnyside Toyota for the past 7 years. The service department has always been the best. The #1 ques...


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    Outstanding Service! We have been customers of Sunnyside Toyota for the past 7 years. The service department has always been the best. The #1 question everyone has about an automobile mechanics is, ???are they honest???. There is no doubt that the service department lead by manager Ray Thomas is honest. The entire department, from the mechanic to the service advisors have been very honest. You get feeling that Sunnyside Service Department cares about you and your car. We have had many things that did not need immediate repair and were advised that they may need to be addressed in the future. I am certain that another garage would have pushed those repairs through unnecessarily. On our last service issue, Ray Thomas contacted me personally three times to keep me updated on the trouble issues with our cars computer. When the issue was resolved, the charges were extremely fair, for the extra effort put in by the Sunnyside staff. We highly recommend taking your Toyota to Sunnyside for an honest, upfront service experience. Tim and Joanne Dunphy

    Does recommend this dealer
    Came in for service or repair

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  • Second vehicle lease.
    April 21, 2017

    My wife and I have just leased our second RAV4 from Sunnyside. We returned to Sunnyside because we have had a very positive experience doing busi...


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    My wife and I have just leased our second RAV4 from Sunnyside. We returned to Sunnyside because we have had a very positive experience doing business with this dealer the last three years. Sales, service or just plain "how does this work again?" questions have been courteously and professionally taken care of the first time. Friendly service makes you want to come back again. "theoldcitizen"

    Does recommend this dealer

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  • Highly Recommend Remon at Sunnyside
    April 17, 2017

    We have purchased 2 new cars from Sunnyside Toyota. Most recently we dealt with Remon in sales. As long as we are buying Toyotas, we wouldn???t ...


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    We have purchased 2 new cars from Sunnyside Toyota. Most recently we dealt with Remon in sales. As long as we are buying Toyotas, we wouldn???t go anywhere else and we wouldn???t deal with anyone other than Remon. When you shop around, you quickly learn how sales people waste your time whether negotiating, making you wait for who knows what or pressure selling you by talking down to you, talking trash about other dealers or just general bs. Remon at Sunnyside will not waste your time, pressure you into anything, treats you with respect and get this ??? he actually knows his product. I couldn???t believe how many car sales professionals do not know the details of the product they are selling. Remon is a charming breath of fresh air. He actually made buying a new car enjoyable instead of stressful. Once I made my decision, Remon efficiently communicated with me regarding locating, transfer, expected arrival and closing scheduling. When a quick text was all that was needed to get an update, that???s what he did. He went out of his way to get us the car as soon as possible even though it made for an extremely long day for him. Remon exemplifies customer service at its best. Charlie the sales manager has also been a breeze to deal with. I got the best quote via text from Charlie. I appreciate that kind of efficiency. We have used Sunnyside to service our Toyotas for years. My dealings with Scott in service will keep us going back to Sunnyside as well. Not everyone at Sunnyside shines like these three, but thankfully I think they will be there for years to come. Thank you!

    Does recommend this dealer

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  • experience at Sunnyside was stellar!

    Ron Swetland has been our salesperson through several cars now and he works harder and more honestly than anyone else I have dealt with in past. H...


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    Ron Swetland has been our salesperson through several cars now and he works harder and more honestly than anyone else I have dealt with in past. He is patient and authentic and knows his cars. I would recommend Ron to anyone looking to purchase a car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My first Toyota
    April 9, 2017

    We were not decided what car to buy, so we tried many dealers and brands. We picked Toyota Sunnyside because they didn't pressure us, they had rig...


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    We were not decided what car to buy, so we tried many dealers and brands. We picked Toyota Sunnyside because they didn't pressure us, they had right price, no hidden costs. We felt treated like a customer by Dale Smith all the time. We got answer to every questions. We liked the car, but the service made the difference and convinced us to choose a Toyota.

    Does recommend this dealer

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  • Fast and fair

    Ariel and Bob were honest and fair - they were knowledgeable about the vehicle and made a good deal! Drove it home on my first visit!


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    Ariel and Bob were honest and fair - they were knowledgeable about the vehicle and made a good deal! Drove it home on my first visit!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service/ muffler
    April 6, 2017

    I Have frequented your service department and purchased two vehicles from Sunnyside. My experiences were satisfactory. However, my trust is shatt...

    Sunnyside Toyota

    Hi Myrene, Thank you for sharing you service experience from May 20, 2015. Sunnyside is committed to providing quality service to meet our custome...


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    I Have frequented your service department and purchased two vehicles from Sunnyside. My experiences were satisfactory. However, my trust is shattered after being given a quote for over $1,100 to replace the muffler on my RAV4. A friend recommended Bubba's muffler in Bedford. They replaced the entire muffler today (after showing me the problem and their work with the vehicle up on the lift) for 99 dollars. A thousand dollar difference! How could that mark up ever be justified? Shame on Toyota! I am thankful for Bubba's and will never trust Sunnyside again.

    Does not recommend this dealer
    Came in for service or repair
    Sunnyside Toyota

    Hi Myrene, Thank you for sharing you service experience from May 20, 2015. Sunnyside is committed to providing quality service to meet our customers¿¿¿ needs. Our goal is to serve our customers in the most professional, efficient way possible. Please accept our apologies for any inconvenience you may have been caused in this matter. The exhaust repair we quoted you consisted of a 1-piece pipe assembly which included both muffler and catalytic converter. You would have received the same price for an OEM exhaust pipe assembly, gaskets and installation from any local Toyota dealer. Unfortunately, two years ago Toyota did not have the part available as two separate components or the cost of the repair would have been significantly less. In fact, the catalytic converter represented approximately 70% of the estimate. As a Toyota dealer, we typically do not dissect or patch an exhaust system like Bubba¿¿¿s muffler. If we could have sold you just a new muffler, the cost would have been much closer to the repair you received at the local muffler shop. Once again, please accept our apologies for not explaining this when it occurred.


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