Liberty Ford Lincoln Vermilion

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Liberty Ford Lincoln Vermilion Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2010

To ensure you the best VALUE, we price our pre-owned vehicles DAILY using the industry's latest market-analytics technol

...

ogy.You'll get the BEST AVAILABLE PRICE without needing to haggle or negotiate. We will provide you with a MARKET PRICING ANALYSIS on the vehicle you have chosen in addition to our complete internal SERVICE RECORD and a FREE CARFAX vehicle history report.Every vehicle is serviced and reconditioned in our service department and follows a strict multi-point and safety inspection process. When you buy from Liberty, you get peace of mind UPFRONT that our pricing and quality ensures that you're making the very best purchase

"Ohio's #1 Ford Dealer Group"

Service

Wheel Balance

$59.95

Wiper Blade Replacement

$19.95 and up*

Wheel Alignment (FWD)

$79.95

Detailing

$79.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
674 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    January 5, 2019

    service department is not good every time I go there for service always bad service

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mamie, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a ...stellar experience here at Liberty Ford Lincoln, Inc.. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please reach out to Liberty Ford-Lincoln at 440-967-6191 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

  • 5.0 out of 5
    December 28, 2018

    Just wanted to give a 5 star, two thumbs up review for Liberty Ford and our salesman Bob. Actually, the entire team was fabulous. I absolutely hate dealing... with car dealerships and dealers, and was pretty nervous/skeptical walking in after a 1.5 hour drive with our two very young kids. I’ve done this before elsewhere and it was a TOTAL waste of time. Not today. Absolutely no sales pressure, Bob was very, very courteous, patient, helpful and really a pleasure to work with. Alex, the finance specialist was also AWESOME. They gave our kids some CarFax plush dolls to take home, allowed them to walk around her office, and just had a VERY patient demeanor. Liberty worked with us to get our payment where it needed to be, and we drove home with an AWESOME vehicle. I really couldn’t say enough positive things about our experience, and the next time we need a car, we will be happy to go through Liberty! Thank you for a great, painless experience. Bob, you were great to work with, as well as you, Alex. 10/10.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assi...st you! Safe travels!

  • September 5, 2018

    I went in not sure if I would be getting a car that day but I worked with Dan Ortiz and he worked with the finance team to get me where I needed to be... for a monthly payment. Delivery was fast even though it was after they closed. And of course they got it all right and correct. Great job everyone.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe... travels!

  • 5.0 out of 5
    December 24, 2018

    The personalized service I have received at Liberty Ford Vermilion has been prompt and personalized to my needs.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patricia, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Our team is dedicated to providing top-quality... service, and we're so happy to hear that your experience reflected this.

  • 5.0 out of 5
    December 17, 2018

    I am 23 yrs old and this was my first time purchasing a vehicle. Everything went smoothly at Liberty Ford in Vermilion. The salesman, Jeff Looney, was... the best! I told him my budget and we worked with Rick Amador in finance. I was a little nervous about buying my first vehicle and Liberty made it an easy process. Everything went smoothly and I will definitely purchase my next vehicle there!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2018

    Great deal on a great vehicle!! Had an Escape before and was happy to get one again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 30, 2018

    Great People behind the Service Desk. A Thank You to Jeremy I do buy my cars from this dealer

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2018

    Great service dept. Great people. They will take care of your vehicle and leave it cleaner than when you bring it into the dealership

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can ...do for you! Safe travels!

  • 5.0 out of 5
    October 16, 2018

    Had my E250 Van in for needed service. Customer service was excellent, work got done earlier than expected. This is the only place I go to for service.... Thanks Liberty Ford

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 14, 2018

    I was contacted by someone in the collision repair department and given an estimate and time frame. The estimate was $1700. The time frame was 1 week.... It was only 638.00 and it took 2 1/2 weeks. As I was getting in my car all of the old parts were laying on my front seat. I would not have turned it in to my insurance for the cost of 638.00 seeing as my deductible is 500.00.

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kelly, we are so disappointed to learn of this situation you have described. Please call us at 440-967-6191 and we will do our best to make this bette...r. We hope to hear from you soon.

View More Reviews