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Ken Ganley Subaru Wickliffe

(3,067 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,067 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Very fast and pleasant service and finding a car.

Very fast and pleasant service and finding a car. Super helpful and very good at answering all my questions as well.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that you had a fast and pleasant experience at Ken Ganley Subaru Wickliffe! Our team is always here to help with any questions. Enjoy your new car!

Very helpful and fun to work with.

Very helpful and fun to work with. Will was a pleasure to work with! Thanks!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for trusting Will & the Ken Ganley Subaru Wickliffe team with your business! We hope we have the privilege of working with you again in the future!

Service staff is friendly, courteous and always

Service staff is friendly, courteous and always professional. They explain what they will do and advise, but do not oversell additional services that may be needed.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear that our service staff at Ken Ganley Subaru Wickliffe provided a friendly and professional experience without any pressure. Thank you for sharing your positive feedback!

Wonderful experience.

Wonderful experience. Joy is the best, she is the reason we returned for a second Subaru.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! The team looks forward to working with you again! - Ken Ganley Subaru Wickliffe

As always, excellent service!

As always, excellent service! Timely status updates and notifications of issues. The Ganley service department is highly recommended.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

Thank you for the glowing review! We're delighted to hear that our service team at Ken Ganley Subaru Wickliffe provided timely updates and excellent care. We appreciate your recommendation and look forward to serving you again in the future!

this is our second Subaru purchased at Ken Ganley Subaru

this is our second Subaru purchased at Ken Ganley Subaru Wickliffe. We are pleased with our purchase and pleased with the service department.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for choosing Ken Ganley Subaru Wickliffe again! We're delighted to hear you're pleased with both your purchase and our service department. Enjoy the ride in your new Subaru!

Very effective friendly service.

Very effective friendly service. Kept me informed while waiting. Completed within 90 minutes, as promised.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Daniel, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided you with efficient and friendly service. Thank you for sharing your experience! We'll see you next time. Safe travels!

Dealt with an issue straight away and resolved the

Dealt with an issue straight away and resolved the problem. Love the car & how it maneuvers.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the five-star rating! The team looks forward to working with you again! - Ken Ganley Subaru Wickliffe

Crissy Fraught, my salesperson, was knowledgeable,

Crissy Fraught, my salesperson, was knowledgeable, helpful and not pushy. I actually enjoyed my car buying process. Mike the manager was responsive and didn't keep us waiting for answers. James from finance was also very helpful. I highly recommend this dealership for anyone interested in a Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Renee, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Cristian is a pleasure to work with.

Cristian is a pleasure to work with. He is easy going, yet knows his product. Low pressure salesman.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're so glad to hear it! Thank you for rating us five stars! – Ken Ganley Subaru Wickliffe