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Ken Ganley Subaru Wickliffe

(3,067 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 10:00am to 2:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,067 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Very knowledgeable and kind.

Very knowledgeable and kind. Will went the extra mile to make sure we understood everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bonnie, we're happy to hear Will & the team provided you with an excellent experience here at Ken Ganley Subaru Wickliffe! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

The purchase went quickly.

The purchase went quickly. The sales and financial departments were helpful and professional. Mr. Mangotra was most helpful. He listened to what I was looking for and answered my questions honestly. Thank you for a pleasurable car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mr. Mangotra and the team at Ken Ganley Subaru Wickliffe made your car buying experience a smooth one! Thank you for sharing your positive feedback with us. Enjoy your new vehicle!

Dealer response

Hi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! Please don't hesitate to reach out if there's anything additional we can do for you.

From the first greeting at the door to finalizing the

From the first greeting at the door to finalizing the paperwork, the buying process was smooth and stress-free. Joy is friendly, helpful, patient and knowledgeable, and she went out of her way to deliver the vehicle sooner than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Joy made your experience at Ken Ganley Subaru Wickliffe smooth and stress-free! We appreciate the feedback and are delighted she could exceed your expectations. Enjoy your new vehicle!

Courteous and efficient.

Courteous and efficient. I don?t know why you?re insisting upon a review of 50 characters or more.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Geoffrey, we're delighted we could deliver an excellent experience! - Ken Ganley Subaru Wickliffe Team

Excellent personal service!

Excellent personal service! We felt heard and understood regarding our needs and not pushed into other options! Will definitely visit next time we need a car!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your experience with Ken Ganley Subaru Wickliffe! We're delighted to know that our team provided excellent personal service and met your needs. We look forward to welcoming you back when you're ready for another car! Safe travels!

Good overall experience.

Good overall experience. Vehicle pickup took longer than expected due to car detailing and short staffing.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

John, thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe. We appreciate your patience during the vehicle pickup process and are glad to hear that, overall, it was a positive experience. Safe travels!

Joy was a pleasure to work with and made car purchase

Joy was a pleasure to work with and made car purchase experience wonderful and provided all information requested and then some

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Liz! We're delighted to hear that Joy made your car purchase experience at Ken Ganley Subaru Wickliffe a wonderful one! Thank you for sharing your positive feedback, and we hope you're enjoying your vehicle.

Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Very professional service team.

Very professional service team. Although I didn’t purchase my Forester from this Ganley franchise, they were more than happy to help with my repair.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Mar, we're delighted to hear that our service team at Ken Ganley Subaru Wickliffe could assist you with your Forester. We look forward to serving you again! Safe travels!

Dealer response

Hello Mar, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

He was very helpful, and made the process go very easy

He was very helpful, and made the process go very easy and smooth, thank you Anshu

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Gabriela, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. We look forward to seeing you again! - Ken Ganley Subaru Wickliffe

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you have a great day!

Great, patient, patient, and knowledgeable staff.

Great, patient, patient, and knowledgeable staff. They were easily approachable and never pushed me into anything. Great experience. I would highly recommend coming here if you are in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!