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Ken Ganley Subaru Wickliffe

(3,067 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 10:00am to 2:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,067 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Great experience with the purchase of my forester!

Great experience with the purchase of my forester! Love this dealership and plan to service here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Everyone was so welcoming as soon as I walked in.

Everyone was so welcoming as soon as I walked in. I felt very comfortable and taken care of. Allie went above and beyond to make sure I was getting what I wanted.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Knowledgeable staff.

Knowledgeable staff. Micheal the sales manager was extremely nice professional and straight forward and really worked hard to gain our business. Christian our sales guy was extremely helpful and took time to understand what I was trying to accomplish with the deal.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

this is the second car we have bought with Joy Taylor

this is the second car we have bought with Joy Taylor this year and she is wonderful. I loved my husband?s car so much. I decided to get one just like it six months later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Heidi, we're delighted to hear that Joy provided such a wonderful experience for both of your purchases at Ken Ganley Subaru Wickliffe. Enjoy driving your new car!

Allie was very responsive.

Allie was very responsive. Worked with me in a collaborative way. Would highly recommend to those interested in a Subaru

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Three previous Detailings done here were exceptional.

Three previous Detailings done here were exceptional. This time three items were overlooked: 1. Truck bed was not cleaned 2. Driver side mirror covered in water spots 3. Inside bottom area of driver’s door still had dirt and grime. Everything else was cleaned and looked very clean.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Bill, thank you for the feedback about your recent experience. We appreciate you bringing these items to our attention and will make sure they get addressed with the appropriate members of our team. Thanks again and we look forward to providing you with a full five-star experience next time! - Ken Ganley Subaru Wickliffe

this is the second car we have bought with Joy Taylor

this is the second car we have bought with Joy Taylor this year and she is wonderful. I loved my husband‘s car so much. I decided to get one just like it six months later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Joy & the Ken Ganley Subaru Wickliffe team with your loyal business! We wish you many happy miles in your new vehicle and hope to see you again in the future!

The time came for my wife and I to purchase a new

The time came for my wife and I to purchase a new vehicle. We had purchased a Crosstrek many years back and wanted to stick with Subaru. We decided an Outback would be our next purchase. We filled out all of the credit application items online and received a call from Jeff Leovic asking if we would like to come in to check out an Outback. We told Jeff the Outback we were interested in and he had it all ready for us to look at when we arrived at the dealership. Jeff was a pleasure to work with. He was very professional and answered all of our questions. We would also like to thank Allie Grant, as she went over some of the paperwork with us while Jeff was finishing up with another customer. Allie was great to work with as well. We would like to thank Brandon Miles as well. He got us a great rate with the bank on our purchase. We usually dread purchasing a new car because it is so time consuming, but this was not the case at Ganley. We arrived at the dealership and left with our new Outback in less than two hours! Great dealership with great sales and finance people. Thanks again Jeff, Allie, Brandon, and Ganley for an outstanding experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience at Ken Ganley Subaru Wickliffe was smooth and efficient! It's fantastic that Jeff, Allie, and Brandon were able to assist you in finding the perfect Outback. Thank you for choosing us again; we hope you're enjoying every drive in your new vehicle!

Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

The staff was outstanding.

The staff was outstanding. They were very personable and knowledgeable. Shout out to Joy, Mike and Simon. My husband and I were throughly pleased with our experience. Roz & Tom S

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Roz & Tom, we're delighted to hear that Joy, Mike, and Simon provided you with an outstanding experience at Ken Ganley Subaru Wickliffe! Thank you for sharing your positive feedback; we're thrilled to know both of you were thoroughly pleased. Safe travels in your new vehicle!

Just used Ken Ganley for service on my Outback.

Just used Ken Ganley for service on my Outback. Everyone that I dealt with was very nice and supportive. Thank you!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Ken Ganley Subaru Wickliffe for your Outback's service! We're glad to hear our team provided a supportive experience. We appreciate the feedback and look forward to assisting you again in the future!