Reviews
Brandon was really friendly and kept me informed during
Brandon was really friendly and kept me informed during the repair process as well as a multi point inspection
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sean, we're delighted to hear that Brandon provided you with excellent service at Ken Ganley Subaru Wickliffe. Keeping our customers informed is a top priority for us! Thanks for sharing your experience.
Excellent service, friendly employees, they made me feel
Excellent service, friendly employees, they made me feel welcome and reassured. Also provided transportation to and from the service center.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alice, thanks so much for visiting our team here at Ken Ganley Subaru Wickliffe! We appreciate your kind feedback and hope we have the opportunity to serve you again in the future. Take care!
Loved my salesperson- dislike the warranty pitch that
Loved my salesperson- dislike the warranty pitch that always happens, I went in looking for a $10k used car and ended up buying a $23k used car. I definitely don’t want to spend more on extra warranties that are historically a ripoff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe. We're glad to hear that you loved working with your salesperson, and we appreciate the feedback regarding warranties. Your insights are valuable as we strive to improve our customer service. Enjoy your new car!
It was a fast easy compared to other car buying
It was a fast easy compared to other car buying experiences. Would recommend visiting for your next car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation! We're glad to hear your experience at Ken Ganley Subaru Wickliffe was smooth and easy. Enjoy your new ride!
They were great to work with and very open and honest
They were great to work with and very open and honest Listen to my concerns and made sure they were met. I would highly recommend the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending Ken Ganley Subaru Wickliffe! We're glad to hear that our team was open, honest, and attentive to your concerns. We appreciate your support and look forward to assisting you again in the future!
It was smooth sailing from beginning to end!
It was smooth sailing from beginning to end! I had done research and knew what I wanted. While this dealer didn?t have the car with all the options I wanted in stock, they were able to locate it and I?ll be able to pick it up in a couple of days. Financing was a breeze, too. They explained everything to me, answered all of my questions, and made it a very pleasant experience. This is my first Subaru purchase, and I couldn?t be happier!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Eboni, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The tech explained the process and about how long it
The tech explained the process and about how long it would take. I was later contacted when the vehicle was ready. A 2% fee should not be applied when paying with a credit card.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Leathea, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I'm a returning customer to this dealership, everyone is
I'm a returning customer to this dealership, everyone is friendly. Austin was very thorough with everything and helped make it stress free. He made sure to show me everything in detail about the car. Very polite and easy to talk to.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sarah, we're delighted to hear that Austin made your experience at Ken Ganley Subaru Wickliffe stress-free and informative. Thank you for being a returning customer and sharing such positive feedback!
Hello Sarah, we're happy you found our staff to be supportive during your experience here at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I would recommend this dealer in a heartbeat.
I would recommend this dealer in a heartbeat. They are so friendly and courteous. My salesman opened doors and car doors for me. The general manager introduced himself and thanked me for my business and congratulated me on my new car and said I can always call him if I have questions. Because I shopped online first, I got a lower internet price. This is my second Subaru from this dealership. I wouldn’t go to any other dealer. Also have a great selection of vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your glowing review! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided such a welcoming and helpful experience. It's fantastic to know you're enjoying your second Subaru from us, and we appreciate your recommendation. If you ever have questions or need assistance, don't hesitate to reach out!
Zack Oros was an expert selling my Crosstrek.
Zack Oros was an expert selling my Crosstrek. He answered all questions about the car, and was very patient! Repeating things as often as I needed I would not have purchased the car without Zack
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please let us know if there is anything else we can do for you; we are more than happy to help!