Ganley Chevrolet Brook Park

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
271 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 9, 2020

    Great place to buy and have your Chevy serviced. I have used this dealer exclusively to service my vehicle and I will make every attempt to buy my next... vehicle from this dealership

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Ganley Chevrolet, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to... your next visit!

  • 5.0 out of 5
    April 9, 2020

    My family and I have bought several vehicles from this dealership over the past several years. We are always treated well, by everyone-not just our salesperson.... The other day when I was buying my newest vehicle, quite a few of the salespeople took time to show me how to use my foot to open the back lift gate. I always recommend this dealership whenever I hear someone is going to be looking for their next vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Ganley Chevrolet as your first choice for all your automotive needs! Congratulations on your new vehicle! We are always more th...an happy to assist you if anything else comes up. Take care!

  • August 20, 2018

    This is my 2nd purchase from Ganley. The staff is always friendly, helpful and knowledgeable. The process was made very simple, and they always work with... you to meet your terms. Thanks Corey George!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! If you're ever in ...need of more help, please let us know!

  • 1.0 out of 5
    January 16, 2020

    I made a deal with this dealership. I was going to get an exact Silverado truck with 20" rims but in a different color than white. They got my vehicle... from another dealership in the color i wanted but it had the lowest cost rims. They wanted me to pay the extra money for the rims that were supposed to be on the truck. I would not recommend this dealership

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. You expressed a goal to be at th...e lowest payment and conveyed to us that equipment was not as important as the payment. We showed you multiple different trim levels and payment options. Because we were locating a vehicle for you from another dealer's inventory, we took steps to make sure you knew the equipment you are getting. We apologize if there was a miscommunication in what trim level of Silverado that the numbers were based on. Although we realized that we reviewed with you the trim level, you may not have recognized what differences that it makes in the overall appearance of the truck. Unfortunately, your desire to have the different wheels for free was not attainable.

  • 5.0 out of 5
    July 20, 2019

    The salesman, Steve Hatch, was genuinely looking out for my best interests. I am elderly and I told him I couldn't afford a large car payment being on... a fixed income, so he talked to me about the lease deal with the Trax. He also went over every gadget in the car with me and really took his time, making me feel very comfortable. He has also followed up with me on the phone a couple of times. Awesome Customer Service!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or anothe...r vehicle! Enjoy your new Trax and thanks again for taking the time to leave us this information about your recent visit. Take care!

  • 5.0 out of 5
    October 20, 2018

    went in for an oil change on my new cruz and came home with a new malibu

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review, Dan! Our staff is committed to providing each of our clients with the best automotive experience! Until the next time we mee...t, take care!

  • 5.0 out of 5
    October 8, 2018

    Took longer than expected but everything else was good.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you; we appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future.... Take care!

  • 5.0 out of 5
    August 23, 2018

    Had my oil and filter changed and my tires rotated. Approx. 1 hour and they washed my car. This service was part of the purchase of the vehicle as it was... a certified gm car.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next vis...it with us!

  • 5.0 out of 5
    August 22, 2018

    Excellent experience from start to finish. Maintenance was performed quickly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Annette, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    August 13, 2018

    Great service, as usual ! I wasn't there more than 45 minutes .

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!

View More Reviews