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Used 888-808-0890 Email Dealer
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Reviews

Average Ratings

4.8
Average based on 26 reviews.
  • Great Service!

    One year ago I purchased my 2015 Malibu from this dealer and was 100% satisfied with my buying experience from John Folino. He did everything poss...


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    One year ago I purchased my 2015 Malibu from this dealer and was 100% satisfied with my buying experience from John Folino. He did everything possible to find the car I wanted (options, color, etc.). He also made me an excellent deal on my trade-in. I've been back twice since then for my complimentary oil changes. The service department is excellent. This week I had 2nd oil change and tire rotation (under 45 minutes). Service advisor, Bryan, was new (first day on job) and he seemed very confident, knowledgeable and friendly. Waiting room is comfortable and I appreciated the free WiFi, cookies/beverages and clean restroom. Would definitely recommend and will be back for future auto maintenance.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service on my 2011 Trverse.

    I brought my 2011 Traverse in for an oil change. I also told the service Rep that my A/C wasn't cold enough, and I saw a coolant leak once. There ...


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    I brought my 2011 Traverse in for an oil change. I also told the service Rep that my A/C wasn't cold enough, and I saw a coolant leak once. There was a defective O ring on the A/C and a leak in the water pump. They were both taken care of, and were covered under the extended warranty. A good job as usual.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Cruze Lease Experience

    John Hofstra was very helpful in the lease process. The 2016 Cruze is a great vehicle, with a lot of new features. A bit disappointed with the l...


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    John Hofstra was very helpful in the lease process. The 2016 Cruze is a great vehicle, with a lot of new features. A bit disappointed with the lease agreement, as it included a disposition clause, which could result in additional cost on the end of the lease. Also, a document fee? Otherwise, a good experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Forever fan

    Greg Thompson was such a pleasure to work with. I checked out a different Chevy dealership and they had the exact car I wanted on their lot at an ...


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    Greg Thompson was such a pleasure to work with. I checked out a different Chevy dealership and they had the exact car I wanted on their lot at an even cheaper price than Lou La Riche. But I was dealing with the definition of a sleazy salesman and it was so bad that it made me come back to Greg, who was a breath of fresh air! This meant I would have to pay a little more and do a dealer trade to get the car I wanted, but it was worth it. Greg made my first car buying experience fun, not stressful. I will tell everyone I know to try out Lou LA Riche, especially Greg! THANK YOU!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Dealership

    I buy all my vehicles from their sales deparment and they're the only ones to service and keep my car running strong. I really like their friendly...


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    I buy all my vehicles from their sales deparment and they're the only ones to service and keep my car running strong. I really like their friendly staff they always make me feel comfortable. Thanks guys see you next time

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • New Cars Today!

    Great staff! Very friendly people! Bought two new vehicles today from John Kruttlin, highly recommend!!


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    Great staff! Very friendly people! Bought two new vehicles today from John Kruttlin, highly recommend!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Technology help

    Bought new Equinox from John Hofstra, he did a good job. I appreciated the training on the technology in the new vehicle before leaving. They didn...


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    Bought new Equinox from John Hofstra, he did a good job. I appreciated the training on the technology in the new vehicle before leaving. They didn't leave me hanging.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchase new car

    Thoroughness from start to finish including all staff. Education as to features of vehicle was personal and completed with patience


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    Thoroughness from start to finish including all staff. Education as to features of vehicle was personal and completed with patience

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • New car

    Traded in my 2011 Equinox to upgrade to the 2015 Equinox with wifi. Larry is my usual sales man buy was on vacation so I worked with Rex this time...


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    Traded in my 2011 Equinox to upgrade to the 2015 Equinox with wifi. Larry is my usual sales man buy was on vacation so I worked with Rex this time around. He was great, really friendly staf. They made sure I was comfortable with every feature of the vehicle before I left. Thanks guys

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service

    made the switch to this dealer when my salesman moved her, have now purchased 2 new vehicles. Very satisfied with the sales and service dept. only...


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    made the switch to this dealer when my salesman moved her, have now purchased 2 new vehicles. Very satisfied with the sales and service dept. only complaint is service only has one late night. Two would make it more convenient. Overall good experience

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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