Ganley Parma Hyundai

4.1 out of 5 (4.1) 73 reviews

Dealer on Cars.com since November 2007

Currently in stock!

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Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 8:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 4:00 PM
Mon 7:30 AM - 8:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 8:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.1 out of 5 4.1
73 lifetime reviews.
  • "Ganley Hyundai of Parma" has changed my perceptio
    March 15, 2018

    "Ganley Hyundai of Parma" has changed my perception of car buying. I am highly recommending visiting THIS particular dealership if you're considering... the purchase of a new or used car. The entire Ganley team that I was fortunate enough to work with should receive the highest marks possible. Ganley's customer service is top-notch. Brad Cimino (my Sales Rep.), Neil (Mgr.), Gus (General Sales Mgr.), Eric (Mgr.) and Luke (Finance Mgr.) completely made me feel like I was more of a friend than a customer. That was important to me because at no point did I feel pressured or uncomfortable with the car buying process. Even the staff that wasn't part of my car deal were friendly. I met one of the Service Team Associates, Adam, and felt at ease should I need to take my vehicle into Ganley for service needs. The showroom was impeccable. I am a big Hyundai vehicle fan. Ganley has a large selection of Hyundai's at all price points, plus several top quality used vehicles. I haven't purchased a car for myself in 14 years and included in my particular deal was my 2004 Subaru WRX. I was introduced to my Ganley Sales Rep., Brad, by Neil. Neither Brad nor Neil ever frowned upon the fact that the Subaru was part of the deal, nor made me feel that the car I'd owned since it was new, wasn't worthy. Everyone who assisted in the purchase made sure I didn't feel rushed and took the time to be patient with me and explain every detail of the vehicle and the financing. Finance Mgr. Luke, needed an additional signature from me after the deal was done, and offered to drive to my house personally, 1 hour away, to have me sign the necessary form. That's customer service! Should any of my family or friends ask or want me to steer them in the direction of a great dealership, and great product (Hyundai), I will no doubt recommend Ganley. Prior to going to Ganley, 3 hours earlier, I test drove a similar model at a different Hyundai dealership, and was made to feel I wasn't worthy of being in their dealership. Do yourself a favor and go straight to Ganley Hyundai of Parma. You will be treated like you deserve to own a car of your choosing.

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 1.0 out of 5
    HORRIBLE SERVICE
    November 22, 2017

    Was put through 3 salesman to buy a car spent 5 hours at the dealership after picking out a car in first 5 minutes. Also have been back multiple times... for service where employees have sworn at me and not fixed my problems. They have THE WORST service here and will try and pressure you to buy a higher priced car than you want. will never go to another ganley store again AWFUL SERVICE

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Sorry for your experience, will will try to help you in the future! Mark Embly Sales Manager Ganley Hyundai of Parma


  • 1.0 out of 5
    Terrible customer service
    July 24, 2017

    Terrible place they promise you the world while you are there then they don't follow through with anything I talked to several people about these issu...es and it's terrible customer experience. They even hang up on you. Thanks ganly hyundai Parma you lost a sale

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sorry we could not help you out. Hopefully we can in the future. Mark Embly Sales Manager Ganley Hyundai of Parma


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Oil, Filter Change

    $29.95

    Tire Rotation

    $19.95

    Car Wash

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 157 Offers on 8 Models

About Our Dealership

Dealer on Cars.com since November 2007

Welcome to Ganley Parma Hyundai in Parma, also serving Cleveland, Akron, Lakewood and Strongsville. Located off 480 at Ridge Road and Brookpark Road. Our dealership has a wide selection of new and used Hyundai Cars, Trucks and SUV's. When it comes to our customers we are committed to providing an outstanding customer experience! The friendly staff here at Ganley Parma Hyundai is eager to assist you in you search for a new or pre-owned vehicle of your choice. Come visit our ALL NEW State-of-the-Art Hyundai Facility!

"Got to Get A Car...Got to Get It at Ganley!"
Ganley Parma Hyundai
7115 Brookpark Rd Parma, OH 44129
New (440) 723-2571
Used (440) 387-5832
Service (216) 647-0708
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