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Ken Ganley Parma Hyundai

(1,379 reviews)
Visit Ken Ganley Parma Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 723-2571 (440) 723-2571
Used (440) 387-5832 (440) 387-5832
Service (216) 647-0708 (216) 647-0708

Inventory

See all 359 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2007.
Welcome to Ken Ganley Parma Hyundai in Parma also serving Cleveland Akron Lakewood and Strongsville. Located off 480 at Ridge Road and Brookpark Road. Our dealership has a wide selection of new and used Hyundai Cars Trucks and SUV's. When it comes to our customers we are committed to providing an outstanding customer experience! The friendly staff here at Ken Ganley Parma Hyundai is eager to assist you in you search for a new or pre-owned vehicle of your choice. Come visit our ALL NEW State-of-the-Art Hyundai Facility!
Got to Get A Car...Got to Get It at Ken Ganley!

Service center

Phone number (216) 647-0708

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Parma Hyundai from DealerRater.

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I had a pleasant experience when having my car serviced

I had a pleasant experience when having my car serviced at this establishment. The people working with me were attentive to my needs and requirements.

I had a pleasant experience when having my car serviced

I had a pleasant experience when having my car serviced at this establishment. The people working with me were attentive to my needs and requirements.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Mark, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Great customer service with All questions answered.

Great customer service with All questions answered. And salespeople were not aggressive. Would highly recommend dealership to another car buyer.

Great customer service with All questions answered.

Great customer service with All questions answered. And salespeople were not aggressive. Would highly recommend dealership to another car buyer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

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I had a wonderful salesman Jared He told me a vehicle.

I had a wonderful salesman Jared He told me a vehicle. The mechanics had to inspect it. It wasn't until the next day I was able to drive it off the lot. Union Mechanics taking their time.

I had a wonderful salesman Jared He told me a vehicle.

I had a wonderful salesman Jared He told me a vehicle. The mechanics had to inspect it. It wasn't until the next day I was able to drive it off the lot. Union Mechanics taking their time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thomas, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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Great service from Mike.

Great service from Mike. Took amazing care of me. Got a great pricing on a battery and with installing all in the same day under an hour.

Great service from Mike.

Great service from Mike. Took amazing care of me. Got a great pricing on a battery and with installing all in the same day under an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. If you have any further questions, please don't hesitate to reach out!

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My husband and I enjoyed our experience at Ken Ganley

My husband and I enjoyed our experience at Ken Ganley Parma Hyundai. All the staff were very friendly and helpful. They were very knowledgeable about the cars on their lot. It was one of the best experiences we had in purchasing a new car.

My husband and I enjoyed our experience at Ken Ganley

My husband and I enjoyed our experience at Ken Ganley Parma Hyundai. All the staff were very friendly and helpful. They were very knowledgeable about the cars on their lot. It was one of the best experiences we had in purchasing a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

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The buying experience went pretty smooth.

The buying experience went pretty smooth. My car salesman Chris was very friendly and knowledgeable. O feel I got a fair price for my Hyundai Tucson.

The buying experience went pretty smooth.

The buying experience went pretty smooth. My car salesman Chris was very friendly and knowledgeable. O feel I got a fair price for my Hyundai Tucson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brenda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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This is my 3rd lease with Ganley in Parma.

This is my 3rd lease with Ganley in Parma. And I will do it again for the next one. Very good service and great salesman. Jared answered all my questions. Being that I went there to get my free oil change for my 2023 Kona and left with a 2025 Elantra says a lot. Thanks guys.

This is my 3rd lease with Ganley in Parma.

This is my 3rd lease with Ganley in Parma. And I will do it again for the next one. Very good service and great salesman. Jared answered all my questions. Being that I went there to get my free oil change for my 2023 Kona and left with a 2025 Elantra says a lot. Thanks guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I went today to the dealer for oil change and a rattling

I went today to the dealer for oil change and a rattling noise in the vent. Mike and AJ explain everything I need to know about my service. They are always friendly, helpful, and pleasant,

I went today to the dealer for oil change and a rattling

I went today to the dealer for oil change and a rattling noise in the vent. Mike and AJ explain everything I need to know about my service. They are always friendly, helpful, and pleasant,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Talal, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. If you have any further questions, please don't hesitate to reach out!

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These guys hooked me up with a hyundai elentra hybrid sel

These guys hooked me up with a hyundai elentra hybrid sel sport. I went in with some research and was able to get a pretty decent deal done. Everyone there was friendly, no upcharges, and very quick.

These guys hooked me up with a hyundai elentra hybrid sel

These guys hooked me up with a hyundai elentra hybrid sel sport. I went in with some research and was able to get a pretty decent deal done. Everyone there was friendly, no upcharges, and very quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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Very helpful and explained what was being done with

Very helpful and explained what was being done with maintenance and recall on trunk latch . Waiting area is very nice with plenty of refreshments and a very nice atmosphere

Very helpful and explained what was being done with

Very helpful and explained what was being done with maintenance and recall on trunk latch . Waiting area is very nice with plenty of refreshments and a very nice atmosphere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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