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Ken Ganley Parma Hyundai

(1,193 reviews)
Visit Ken Ganley Parma Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 723-2571 (440) 723-2571
Used (440) 387-5832 (440) 387-5832
Service (216) 647-0708 (216) 647-0708

Inventory

See all 378 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2007.
Welcome to Ken Ganley Parma Hyundai in Parma also serving Cleveland Akron Lakewood and Strongsville. Located off 480 at Ridge Road and Brookpark Road. Our dealership has a wide selection of new and used Hyundai Cars Trucks and SUV's. When it comes to our customers we are committed to providing an outstanding customer experience! The friendly staff here at Ken Ganley Parma Hyundai is eager to assist you in you search for a new or pre-owned vehicle of your choice. Come visit our ALL NEW State-of-the-Art Hyundai Facility!
Got to Get A Car...Got to Get It at Ken Ganley!

Service center

Phone number (216) 647-0708

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We have bought 4 cars from Richard and he has always

We have bought 4 cars from Richard and he has always taken care of us. He listens to what we want and with his experience is able to offer us good advice. We test drove several cars and ended up changing our minds on what we came in for, but he was patient and spent time with us that we needed. The dealer did not have the new car that we wanted so he was able to get one from another dealership that was the color and and features that we wanted. Richard was able to get us the new car at a very good price and get us more money for our trade in.

We have bought 4 cars from Richard and he has always

We have bought 4 cars from Richard and he has always taken care of us. He listens to what we want and with his experience is able to offer us good advice. We test drove several cars and ended up changing our minds on what we came in for, but he was patient and spent time with us that we needed. The dealer did not have the new car that we wanted so he was able to get one from another dealership that was the color and and features that we wanted. Richard was able to get us the new car at a very good price and get us more money for our trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ronald, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Polite with great service also answered all of my

Polite with great service also answered all of my questions for future services on my vehicle

Polite with great service also answered all of my

Polite with great service also answered all of my questions for future services on my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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Friendly, answers questions.

Friendly, answers questions. I can't make out 15 words but all is great at Ganley

Friendly, answers questions.

Friendly, answers questions. I can't make out 15 words but all is great at Ganley

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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The entire staff worked hard to offer me different

The entire staff worked hard to offer me different options to get me where I wanted to be payment wise and gave me a great deal on my trade in. My salesperson was Troy Johnson and I highly recommend him if you visit this location looking for a new or used vehicle! He will take care of your needs without any hassle or pressure at all! Thanks again to everyone involved for working hard to make me a happy customer!

The entire staff worked hard to offer me different

The entire staff worked hard to offer me different options to get me where I wanted to be payment wise and gave me a great deal on my trade in. My salesperson was Troy Johnson and I highly recommend him if you visit this location looking for a new or used vehicle! He will take care of your needs without any hassle or pressure at all! Thanks again to everyone involved for working hard to make me a happy customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Ken Ganley Hyundai Parma. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Thank You again for the 3 rd car I have from You Your

Thank You again for the 3 rd car I have from You Your Ganley dealership and Rich Heimburger Who made it happen again

Thank You again for the 3 rd car I have from You Your

Thank You again for the 3 rd car I have from You Your Ganley dealership and Rich Heimburger Who made it happen again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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Very good service very professional.

Very good service very professional.Mark at Service Desk was very polite and very helpful.Thank you

Very good service very professional.

Very good service very professional.Mark at Service Desk was very polite and very helpful.Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Excellent Service consultant (Mike) Very helpful,

Excellent Service consultant (Mike) Very helpful, explained repairs, approximate repair time, all work was done earlier than expected Mike knows how to treat a Genesis owner? He?s a real asset to Ken Ganley of Parma,Ohio

Excellent Service consultant (Mike) Very helpful,

Excellent Service consultant (Mike) Very helpful, explained repairs, approximate repair time, all work was done earlier than expected Mike knows how to treat a Genesis owner? He?s a real asset to Ken Ganley of Parma,Ohio

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We hope to be of service to you again in the future. Best wishes, Ken Ganley Hyundai Parma

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Great service!

Great service!!!Great service!!!! Received Great Service!!!! I would recommend this Dealership to everyone. Great

Great service!

Great service!!!Great service!!!! Received Great Service!!!! I would recommend this Dealership to everyone. Great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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Service was fantastic.

Service was fantastic. I believe his name is Mark, he was very polite helpful and informative ,the rest of the staff were very polite and nice. I appreciate the help.

Service was fantastic.

Service was fantastic. I believe his name is Mark, he was very polite helpful and informative ,the rest of the staff were very polite and nice. I appreciate the help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! We are always more than happy to assist you if anything else comes up. Take care!

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Excellent customer service!

Excellent customer service! Polite and friendly - Antwan Taylor went above and beyond - thank you for an enjoyable car buying experience!

Excellent customer service!

Excellent customer service! Polite and friendly - Antwan Taylor went above and beyond - thank you for an enjoyable car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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