Ken Ganley Parma Hyundai

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4.8
(965 reviews)
Visit Ken Ganley Parma Hyundai
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
New (440) 723-2571 (440) 723-2571
Used (440) 387-5832 (440) 387-5832
Service (216) 647-0708 (216) 647-0708

Inventory

See all 174 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2007.
Welcome to Ken Ganley Parma Hyundai in Parma also serving Cleveland Akron Lakewood and Strongsville. Located off 480 at Ridge Road and Brookpark Road. Our dealership has a wide selection of new and used Hyundai Cars Trucks and SUV's. When it comes to our customers we are committed to providing an outstanding customer experience! The friendly staff here at Ken Ganley Parma Hyundai is eager to assist you in you search for a new or pre-owned vehicle of your choice. Come visit our ALL NEW State-of-the-Art Hyundai Facility!
Got to Get A Car...Got to Get It at Ken Ganley!

Service center

Phone number (216) 647-0708

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.8
(965 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Amazing great staff great communication with the whole

Amazing great staff great communication with the whole process rather it’s buying a vehicle or dealing with the service department. I would highly recommend this dealership to anyone who’s looking for a vehicle. They have a great team.

5.0

Amazing great staff great communication with the whole

Amazing great staff great communication with the whole process rather it’s buying a vehicle or dealing with the service department. I would highly recommend this dealership to anyone who’s looking for a vehicle. They have a great team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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5.0

Great customer service, always do a great job with my car

Great customer service, always do a great job with my car repairs and upkeep. Fair prices. Vicki is very helpful. As are the rest of the staff. Over the years we have bought about five cars between us and our daughters, from Ganley.

5.0

Great customer service, always do a great job with my car

Great customer service, always do a great job with my car repairs and upkeep. Fair prices. Vicki is very helpful. As are the rest of the staff. Over the years we have bought about five cars between us and our daughters, from Ganley.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Linda, we are so happy to read such a great review about Ken Ganley Hyundai Parma! Please let us know if there is anything else we can do for you; we are more than happy to help!

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5.0

The sales staff is professional and there are no bait and

The sales staff is professional and there are no bait and switch or pressure tactics used to generate sales.

5.0

The sales staff is professional and there are no bait and

The sales staff is professional and there are no bait and switch or pressure tactics used to generate sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

Great service!

Great service! Explained everything well and clearly. My car was well cared for and I would recommend it to my friends.

5.0

Great service!

Great service! Explained everything well and clearly. My car was well cared for and I would recommend it to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

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5.0

Nice people.

Nice people. Process went smoothly! I appreciated their explanations. Salesman Max was very helpful. Thanks!

5.0

Nice people.

Nice people. Process went smoothly! I appreciated their explanations. Salesman Max was very helpful. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Ken Ganley Hyundai Parma! If you're ever in need of more help, please let us know!

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5.0

Antwan is the Best in the Business!

I would highly recommend Antwan Taylor- Billings he goes above and beyond for you! This is the second vehicle I got from Ken Ganley Hyundai and Antwan is my go to guy! I will definitely be back and recommend Antwan and Ken Ganley to all my family and friends! On scale of 1 to 10 I would give Antwan a 20!!

5.0

Antwan is the Best in the Business!

I would highly recommend Antwan Taylor- Billings he goes above and beyond for you! This is the second vehicle I got from Ken Ganley Hyundai and Antwan is my go to guy! I will definitely be back and recommend Antwan and Ken Ganley to all my family and friends! On scale of 1 to 10 I would give Antwan a 20!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Karen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

Staff were extremely respectful, friendly and very

Staff were extremely respectful, friendly and very helpful. Service was better than expected and they even washed my car!

5.0

Staff were extremely respectful, friendly and very

Staff were extremely respectful, friendly and very helpful. Service was better than expected and they even washed my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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5.0

Great experience with the personal and the final deal.

Great experience with the personal and the final deal. I would recommend anyone who wants a enjoyable experience deal with Ken Ganley auto group.

5.0

Great experience with the personal and the final deal.

Great experience with the personal and the final deal. I would recommend anyone who wants a enjoyable experience deal with Ken Ganley auto group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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4.0

My salesman was excellent!

My salesman was excellent! He was thorough, informative and helpful! His customer along with the lady near his desk (receptionist) was the reason I purchase my vehicle. They both displayed the best customer service I have seen in a long time….. The only complaint I have was the long wait time to sign my papers. There should be more than one person to help seal the deal.

4.0

My salesman was excellent!

My salesman was excellent! He was thorough, informative and helpful! His customer along with the lady near his desk (receptionist) was the reason I purchase my vehicle. They both displayed the best customer service I have seen in a long time….. The only complaint I have was the long wait time to sign my papers. There should be more than one person to help seal the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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5.0

Friendly service and no pressure sales.

Friendly service and no pressure sales. Good choice of vehicles and a nice service waiting area

5.0

Friendly service and no pressure sales.

Friendly service and no pressure sales. Good choice of vehicles and a nice service waiting area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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