Feldman Chevrolet of Novi

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Reviews

Average Ratings

4.9
510 lifetime reviews.
  • Best buying experience I have ever had. recommend

    Very good expirence with Steve Pierce and Alicia. Both people were very friendly and new what they were doing. Could not be happier with my vehicl...


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    Very good expirence with Steve Pierce and Alicia. Both people were very friendly and new what they were doing. Could not be happier with my vehicle and the total buying process. Would recommend Marty Feldman to my friends and, would defiantly recommend Steve and Alicia.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Visit for repair

    Very pleasant, job very well done, treated very nice by everyone.

    Dealer Response

    We are so pleased you enjoyed your visit here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you. We ar...


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    Very pleasant, job very well done, treated very nice by everyone.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are so pleased you enjoyed your visit here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you. We are more than happy to help!


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  • Best buying/trading/service experience ever!!!

    Feldman of Novi is an excellent dealer! From the moment you walk in everyone cares about your experience with Chevy and what they can do to get yo...

    Dealer Response

    Reviews like this keep us motivated and working hard for all our valued clients! Please let us know if there is anything else we can do for you. ...


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    Feldman of Novi is an excellent dealer! From the moment you walk in everyone cares about your experience with Chevy and what they can do to get you the best deals and make the buying/trading experience the best possible! I would like to say thank you so much to Paul in sales who sold me a 2017 SS Camaro for my husband and a Chevy Spark for myself and to Keith in service for helping me service my Chevy Spark! You guys are the best!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Reviews like this keep us motivated and working hard for all our valued clients! Please let us know if there is anything else we can do for you. We are more than happy to help!


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  • Great service at Feldman!

    It is always a great expedience at Feldman Chevrolet !

    Dealer Response

    We are so pleased you enjoyed your visit here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you.


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    It is always a great expedience at Feldman Chevrolet !

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are so pleased you enjoyed your visit here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you.


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  • Professional grade dealership

    Ended up getting a better vehicle than what I originally came for. Theon was great to deal with. Entire staff was always helpful and I will be ba...


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    Ended up getting a better vehicle than what I originally came for. Theon was great to deal with. Entire staff was always helpful and I will be back to buy next time.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Do not trust this dealership

    Made an appointment to test drive a truck and they sent it to auction without notifying me . I found this out after driving 60 miles, and when I g...


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    Made an appointment to test drive a truck and they sent it to auction without notifying me . I found this out after driving 60 miles, and when I got there they tried to sell me a truck at twice the price and miles. I would not recommend them.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Just great deal

    It was a very good purchase process. The sales person, Theon is a very trustful person and very polite. I would recommend Feldman as a gr at deale...

    Dealer Response

    We're happy to hear that you enjoyed working with our staff, Solano! If you have any additional needs or questions, we will be more than happy to ...


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    It was a very good purchase process. The sales person, Theon is a very trustful person and very polite. I would recommend Feldman as a gr at dealer and specifically this person as a great salesman. Thank you all

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're happy to hear that you enjoyed working with our staff, Solano! If you have any additional needs or questions, we will be more than happy to assist you. Thank you so much for choosing our dealership. Enjoy your new vehicle, and as always, drive safe!


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  • Randy lowe

    I had an appointment to look at a used vehicle with amillia, we had several corosponces throughout the day, she asked me to confirm my appointment...

    Dealer Response

    Thanks for the feedback, Randy. We strive to provide excellent service to our customers at Feldman Chevrolet of Novi. If you are willing, please c...


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    I had an appointment to look at a used vehicle with amillia, we had several corosponces throughout the day, she asked me to confirm my appointment , which I did, and even made it earlier which she replied no problem, everything is all set!, see you tomorrow. Being the vehicle was for my son we both had to travel very far sepretley, when we arrived at the dealer she was not there, so another person said he would help us, after sitting there giving all my information and listening to his nonrated talk he informed me that the vehicle was sent to another Feldman dealer in Lansing for a customer to look at, which was eventually sold. I never heard a peep from amillia, not a apology or nothing, I sent the manager a email explaining what happened and never heard from her either, so I set another email to that manager the next day and she said she was off that day that everything went down!, and thought everything was good, which I informed her that everything was not good!, then the following day another manager sent me an email explains that he was sorry but used card go fast and it was sold by a sister dealership!, pretty much condoning what happened. Really?, what about all of my time and effort , allot would if took was for amillia to actually check to see if the vehicle was still available and this could of never happened!, persiny I think that dealership needs to have there house cleaned!, I will tell everyone I know what happened, and I am very much a part of these dealerships because I work on all of them and have remodeled a Feldman dealership recently.how dare you tell me to confirm that I'm coming and do this to me!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks for the feedback, Randy. We strive to provide excellent service to our customers at Feldman Chevrolet of Novi. If you are willing, please call us for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. Feldman Chevrolet of Novi, Customer Fulfillment (248) 348-7000


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  • Don't use this service department.

    Work done on 12/16/2016 1. Oil change - did not reset oil sensor. 2. I brought my car due to washer solvent not working. They said some was frozen...


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    Work done on 12/16/2016 1. Oil change - did not reset oil sensor. 2. I brought my car due to washer solvent not working. They said some was frozen- but since it was in their warm garage it was working. All they had to do was run washer for 5 minutes and drain it. Put in new solvent - Fixed! No. They wanted to charge me $245.00 to remove the tank. I told them I'd drain it, so they took the car outside and let it refreeze. 3. I also told them to fix my turn signal. When you used the signal it had to be manually reset. They fixed the bulb -$45.00, and did not fix the problem, but charged me anyway. 4. The loaner car. Nice car. They told me to come back at 4:30 pm. I did, let them know I was there. 45 minutes went by, so I decided to see if they forgot about me. They did. They had no clue I was waiting. Completely incompetent.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good Service

    The customer waiting room was clean. The TV didn't have CNN News running,, Yeah LOL


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    The customer waiting room was clean. The TV didn't have CNN News running,, Yeah LOL

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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