Feldman Chevrolet of Novi

Reviews

Average Ratings

4.6
520 lifetime reviews.
  • Best buying experience I have ever had. recommend

    Very good expirence with Steve Pierce and Alicia. Both people were very friendly and new what they were doing. Could not be happier with my vehicl...


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    Very good expirence with Steve Pierce and Alicia. Both people were very friendly and new what they were doing. Could not be happier with my vehicle and the total buying process. Would recommend Marty Feldman to my friends and, would defiantly recommend Steve and Alicia.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Absolutely terrible service after the sale

    We recently turned in our lease car from Feldman and need assistance with filing the excess wear and tear insurance which they sold us. We have le...

    Dealer Response

    Thank you for you honest comments, Kathy. We regret to hear we were unable to be reached during your previous phone attempts. Our goal is to learn...


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    We recently turned in our lease car from Feldman and need assistance with filing the excess wear and tear insurance which they sold us. We have left TEN voice mail messages in the past four days with various finance and sales people and have not received any response back - nothing. No attempts. Every time we call we get dumped into voice mail. We will absolutely never recommend this dealership to anyone. How can a business run without even an attempt to return a voice message? Very disappointing.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for you honest comments, Kathy. We regret to hear we were unable to be reached during your previous phone attempts. Our goal is to learn from your experience and continue to improve for all our valued clients. Please call us directly at (248) 289-3789 next time to discuss ways to resolve this issue. Thank you.


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  • Best vehicle acquisition experience ever!

    I have yet to be disappointed with the sales and services I have received from Feldman Chevrolet - Novi.

    Dealer Response

    We're glad to hear our Staff took such great care of you, Murray! We hope we can continue to be of service to you down the road!


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    I have yet to be disappointed with the sales and services I have received from Feldman Chevrolet - Novi.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're glad to hear our Staff took such great care of you, Murray! We hope we can continue to be of service to you down the road!


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  • Review for Feldman Chevrolet in NOVI

    I have had my 2016 Equinox in for the recommended service 3 times and have always received fast courteous service. When purchasing my vehicle, Ro...

    Dealer Response

    We're happy to help keep your Equinox running great, Linda! Please let us know if there is anything else we can do for you. We are more than happ...


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    I have had my 2016 Equinox in for the recommended service 3 times and have always received fast courteous service. When purchasing my vehicle, Robert was never rushed...he answered all my questions and concerns. He talked to me because I was buying the car even though my husband was with me. I appreciated the respect he showed me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're happy to help keep your Equinox running great, Linda! Please let us know if there is anything else we can do for you. We are more than happy to help!


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  • Responded immediately for my request in Cars.com

    Lots of sales representatives responded back checking with me my car needs and gave options to buy. They checked with me regarding my car trade-i...

    Dealer Response

    Hello Girish, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you. We are ...


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    Lots of sales representatives responded back checking with me my car needs and gave options to buy. They checked with me regarding my car trade-in options for the buying process.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello Girish, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you. We are more than happy to help!


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  • Dealer visit

    Great experience, in and out quickly for oil change and tire rotation

    Dealer Response

    We are so pleased you enjoyed your visit here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you. We ar...


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    Great experience, in and out quickly for oil change and tire rotation

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are so pleased you enjoyed your visit here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you. We are more than happy to help!


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  • Great experience

    Great experience everyone was extremely helpful and friendly

    Dealer Response

    We are so pleased you enjoyed your visit here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you. We ar...


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    Great experience everyone was extremely helpful and friendly

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are so pleased you enjoyed your visit here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you. We are more than happy to help!


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  • Car service

    The people are so friendly and professional. I enjoy getting my car serviced here.

    Dealer Response

    We are so pleased you enjoyed your visit here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you. We ar...


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    The people are so friendly and professional. I enjoy getting my car serviced here.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are so pleased you enjoyed your visit here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you. We are more than happy to help!


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  • Scheduled maintence and 2 recalls

    Excellent. Service issues completed in 90 minutes, as promised.

    Dealer Response

    We are so pleased you enjoyed your visit here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you. We ar...


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    Excellent. Service issues completed in 90 minutes, as promised.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are so pleased you enjoyed your visit here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you. We are more than happy to help!


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  • Customer Review

    I have been receiving all my car services at Feldman Novi since 2014 and I appreciate the customer's service I rereceive.


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    I have been receiving all my car services at Feldman Novi since 2014 and I appreciate the customer's service I rereceive.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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